• Report: #980319

Complaint Review: ACCOUNTNOW, INC

  • Submitted: Mon, December 10, 2012
  • Updated: Mon, December 10, 2012

  • Reported By: fasharudolph85 — hopkinsville Kentucky United States of America
san ramone, California United States of America
  • Phone: 866-398-3307
  • Web:
  • Category: tempdir

ACCOUNTNOW, INC How Dare You Block My Access to my Account? san ramone, California

*UPDATE Employee: We would like to help.

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I have been a consumer of accountnow, inc going on a year, now and i cannot believe what you guys are doing to me. How dare you take my money and block me from using my card, especially when i have given you all of the documents you requested in the beginning for verifying who i am due to the fraudulent activity that was on my account. As a matter of fact, @ first Social Security Administration, the merchant, fax you a copy of my license, social security, and a letter dated that they sent in the mail to me, to verify my address!!!!

Then you said my I.D. was to dark, which was my new I.d...then i lost my new one the same day, and resent you another copy, but it was an old which you said it was expired and not Valid, Therefore on today 12/10/2012 i sent a brand new one that was valid along with my social security and a copy of the letter that the head of the household whom i live typed and signed verifying my identity!!! My Goodness what MORE do you people want @ ACCOUNTNOW, INC.

so that i can get my money that has been in my account @ your bank since, 11/30/2012. I am disabled and i have my rent to pay!!!! I mean do your company even care that because of you soon i might not have a place to LIVE...!!!! Please somebody, anybody HELP!!!! And now because of the lack of not providing you with a copy of a bill in my name, which i dont have because i live with someone else. You are saying you are NOT giving me my money, and that i am going to have to have the merchant to file an Letter OF Adiminty....thats crazy!!!

This report was posted on Ripoff Report on 12/10/2012 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACCOUNTNOW-INC/san-ramone-California-94583/ACCOUNTNOW-INC-How-Dare-You-Block-My-Access-to-my-Account-san-ramone-California-980319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We would like to help.

AUTHOR: AccountNow - ()

Hello Fasharudolph85,

I am sorry to hear you had an issue with your account. Generally when an account is restricted and documentation has been requested, it is to protect you and any funds that you may have remaining on your account.

If your issue is still outstanding, we'd like to help. Unfortunately we cannot discuss your personal information in a public
forum. Can you send us an email at customerserviceRR@accountnowinc.com and reference your name, phone number, and last four digits of your card number?



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