- Report: #984066
Report - Rebuttal - Arbitrate
Complaint Review: ACTS Fleet Maintenance
ACTS Fleet Maintenancetennessee Knoxville,Nashville, Tennessee United States of America
ACTS Fleet Maintenance ACTS Fleet RIP OFF STAY AWAY Knoxville,Nashville, Tennessee
*UPDATE Employee: Response to Concerned submitted 28 June 2013
*Consumer Comment: Concerned!!!
*UPDATE Employee: Response to 12/18/12 fable
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If a technician breaks something while working on your vehicle the owner will charge you for it. Pricing structure is a complete rip off. The company can't even pay their own bills, but will terrorize you for not paying for repairs. Our paychecks sometimes couldn't cash because no money in bank. Crappy building w/ no heat at all except for small space heaters.
One knoxville store is a mitsubishi dealer, and rely on 1 technician for proper diagnosis.
Make their money by doing crappy repairs, short cutting the repair and overbill you on the proper labor time. The technicians there are just parts changers not mechanics. If they don't know what is wrong the will just write up alot of stuff and if doesn't fix it then just tell you there is more still to do.
Best advice is stay away and go somewhere else, the labor rates there are comparible to the dealer and parts are cheapest parts they can buy and charge you more than dealer pricing..
Hope this information helps you to not go there and run away as fast as possible.
This report was posted on Ripoff Report on 12/18/2012 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACTS-Fleet-Maintenance/KnoxvilleNashville-Tennessee-/ACTS-Fleet-Maintenance-ACTS-Fleet-RIP-OFF-STAY-AWAY-KnoxvilleNashville-Tennessee-984066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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