- Report: #984066
Complaint Review: ACTS Fleet Maintenance
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| ACTS Fleet Maintenance tennessee
Knoxville,Nashville, Tennessee United States of America |
|
ACTS Fleet Maintenance ACTS Fleet RIP OFF STAY AWAY Knoxville,Nashville, Tennessee
*UPDATE Employee: Response to 12/18/12 fable
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This company is a complete joke.. I worked there until October of this year. Claim to be a "Christian" based company there is NOTHING Christian a/b them. Owner is a complete scam artists, his son worked with me and is a druggy, his other son is a technican in Knoxville where i used to work.
If a technician breaks something while working on your vehicle the owner will charge you for it. Pricing structure is a complete rip off. The company can't even pay their own bills, but will terrorize you for not paying for repairs. Our paychecks sometimes couldn't cash because no money in bank. Crappy building w/ no heat at all except for small space heaters.
One knoxville store is a mitsubishi dealer, and rely on 1 technician for proper diagnosis.
Make their money by doing crappy repairs, short cutting the repair and overbill you on the proper labor time. The technicians there are just parts changers not mechanics. If they don't know what is wrong the will just write up alot of stuff and if doesn't fix it then just tell you there is more still to do.
Best advice is stay away and go somewhere else, the labor rates there are comparible to the dealer and parts are cheapest parts they can buy and charge you more than dealer pricing..
Hope this information helps you to not go there and run away as fast as possible.
If a technician breaks something while working on your vehicle the owner will charge you for it. Pricing structure is a complete rip off. The company can't even pay their own bills, but will terrorize you for not paying for repairs. Our paychecks sometimes couldn't cash because no money in bank. Crappy building w/ no heat at all except for small space heaters.
One knoxville store is a mitsubishi dealer, and rely on 1 technician for proper diagnosis.
Make their money by doing crappy repairs, short cutting the repair and overbill you on the proper labor time. The technicians there are just parts changers not mechanics. If they don't know what is wrong the will just write up alot of stuff and if doesn't fix it then just tell you there is more still to do.
Best advice is stay away and go somewhere else, the labor rates there are comparible to the dealer and parts are cheapest parts they can buy and charge you more than dealer pricing..
Hope this information helps you to not go there and run away as fast as possible.
This report was posted on Ripoff Report on 12/18/2012 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACTS-Fleet-Maintenance/KnoxvilleNashville-Tennessee-/ACTS-Fleet-Maintenance-ACTS-Fleet-RIP-OFF-STAY-AWAY-KnoxvilleNashville-Tennessee-984066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Response to 12/18/12 fable
AUTHOR: Jerry W. King - (United States of America)
SUBMITTED: Friday, March 08, 2013
My name is Jerry W. King and I have been employed at ACTS Nashville since December of 2011. To the perceptive reader, it is undoubtedly apparent that the author, Anonymous, is a disgruntled ex-employee. Spurious allegations without substance beg anyone who may be inquiring of or considering doing business with ACTS Fleet Maintenance to investigate further. The following statements can be substantiated if necessary and inquiries are enthusiastically welcomed.
1. Several full time employees left ACTS Nashville in 2012. One did not return after a purported job injury for which there was no witness and another purportedly for a better paying position. Coincidentally, that one returned the next day personally requesting re-employment.
2. Although several team members regularly seek to apply and follow Christ-like principles; this author attests that the company makes no assertions about being a Christian company and in the judgment of the author, there are no Christian companies only Christians who work for companies.
3. In 15 months of continuous employ, not one paycheck was declined or failed to clear when deposited.
4. Without exception, ALL technicians at ACTS Nashville are not only ASE certified, each of them actively participate in available training programs to refresh and to complement their existing skills.
5. With relatively few exceptions (for which a specified limiting clause is added to the invoice), all parts are OEM (not the cheapest) as ACTS provides a one year performance warranty on all installed parts. I encourage any and all prospective clients to personally challenge us to address any concerns, even the preposterous and spurious. We are a preferred vehicle health maintenance provider. Call on us at (615) 448-4000. We are ready to serve.
1. Several full time employees left ACTS Nashville in 2012. One did not return after a purported job injury for which there was no witness and another purportedly for a better paying position. Coincidentally, that one returned the next day personally requesting re-employment.
2. Although several team members regularly seek to apply and follow Christ-like principles; this author attests that the company makes no assertions about being a Christian company and in the judgment of the author, there are no Christian companies only Christians who work for companies.
3. In 15 months of continuous employ, not one paycheck was declined or failed to clear when deposited.
4. Without exception, ALL technicians at ACTS Nashville are not only ASE certified, each of them actively participate in available training programs to refresh and to complement their existing skills.
5. With relatively few exceptions (for which a specified limiting clause is added to the invoice), all parts are OEM (not the cheapest) as ACTS provides a one year performance warranty on all installed parts. I encourage any and all prospective clients to personally challenge us to address any concerns, even the preposterous and spurious. We are a preferred vehicle health maintenance provider. Call on us at (615) 448-4000. We are ready to serve.
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