- Report: #1007936
Report - Rebuttal - Arbitrate
Complaint Review: ARCO
ARCO5851 Rodeo Drive Los Angeles, California United States of America
ARCO Gas pump #1 jumped from $34.90 to $35.00! Los Angeles, California
*Consumer Comment: Most Likely
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I placed the fuel dispenser in my tank and depressed the latch (that device that you can automatically place in a groove that allows the gas to pump freely). As the fuel dispenser slowed down around $25.60, the latch clicked off and I proceeded to depress the latch to continue pumping fuel to reach $35.00.
When the dollar amount got to $34.90, all of a sudden it jumped to $35.00! Since when does a gas pump jump .10 cents like that? I went back to the window and spoke with the man in the booth and he told me that there was no way that could have happened because they are regulated by the Department of Weights and Measures. I proceeded to tell him that I know what I saw because I was looking at the dollar movement the whole time.
I realize that it's only .10 cents but how many other people (perhaps thousands!) are getting ripped off like this everyday? Especially at ARCO gas stations.
I would encourage everyone with a bad experience at any ARCO gas station to file a complaint on line with the State of CA, Department of Justice, Office of the Attorney General and report the rip-offs. Make sure you keep your receipt for the gas you purchased (it should have the name, address, date, grade of gas and price per gallon on it). I'd also either cc your letter to the CA Department of Consumer Affairs and the CA Department of Food and Agriculture Division of Measurement Standards (www.cdfa.gov/dms). Also cc your letter to BP West Coast Products, Inc. 4 Centerpoint Drive, La Palma, CA 90623 (BP owns ARCO Gas Stations!)
This report was posted on Ripoff Report on 02/02/2013 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/ARCO/Los-Angeles-California-90016/ARCO-Gas-pump-1-jumped-from-3490-to-3500-Los-Angeles-California-1007936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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