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Report: #1120631

Complaint Review: ARK FLOORS INTERNATIONAL - South El Monte California

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  • Reported By: Kristina — Studio city California
  • Author Not Confirmed What's this?
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  • ARK FLOORS INTERNATIONAL ARK Floors 11119 Rush St. South El Monte, California USA

ARK FLOORS INTERNATIONAL WORST FLOORING MATERIAL EVER !!!! Be aware Very Poor quality !!! No certification !!! Ira Letkowitz CEO for ark and Justin Hernandez Regional Sales Manager for ARK are refusing to acknowledge warranty for defected Hickory ark flooring. South El Monte California

*Author of original report: Done with arc

*General Comment: We have the same problem

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        We did purchased Hickory ark flooring back in November 2012  After a 3 month of installation it shows severe checking and cracking, The all floor needs to be replaced all over the house. We did spoke to Ira Letkowitz CEO and  Justin Hernandez Regional Sales Manager, there is no reasonable resolution was offered. Manufacture and distributor are refusing to acknowledge warranty and replace it. Also, they refuse to provide copy of sertifications for the produact. BE aware, you may have same problem by purchasing cheap CHINA flooring material. We will be taking legal actions, please contact us if you have problems with ARK flooring. POOR PRODUCT VERY DISAPOINTEDD !!!!

This report was posted on Ripoff Report on 02/03/2014 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ark-floors-international/south-el-monte-california-1733/ark-floors-international-worst-flooring-material-ever-be-aware-very-poor-quality-1120631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#2 Author of original report

Done with arc

AUTHOR: - ()

POSTED: Sunday, February 05, 2017

 Legally we settled

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#1 General Comment

We have the same problem

AUTHOR: Genevieve - (USA)

POSTED: Saturday, February 04, 2017

Hello,

 

I know you posted 2014. We purchased ark floors too and its awful. What is your status with the legal action? I would like to do the same thing. The foors are tragic for what we paid. So sad. 

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