• Report: #908321

Complaint Review: ARS Rescue Rooter

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  • Submitted: Sun, July 08, 2012
  • Updated: Fri, August 24, 2012

  • Reported By: whistleblower — N/A Nationwide United States of America
ARS Rescue Rooter
1961 Optisolar Ln Sacramento, California United States of America

ARS Rescue Rooter Buetler Air Conditioning Service - Whistle Blower - ARS Rescue Rooter Executive Ken Goodrich Tender Your Resignation Sacramento, California

*REBUTTAL Owner of company: Bill Raymond

*UPDATE EX-employee responds: This ripoff report is right on!

*UPDATE EX-employee responds: Mark Atherstone!

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I am so proud of the organization that we were in the past. Today, I have a righteous reason for this review. All of the General Managers in the nation HATE the SouthWest Division for wreckless actions, ruining ARS Rescue Rooters reputation.

The Senior President in the SouthWest Division - Kenneth Goodrich is a crooked, twisted, condecending slime that screams at anyone who doesnt meet the DAILY UNREALISTIC sales expectations. Kennith Goodrich has pushed all the managers in the SW Division to drive management & technicians to be dishonest and out right LIE to our hard earned clientel. 

Kenneth Goodrich, you unattainable goals hasnt turned a profit lately. Kenneth Goodrich would TERMINATE anyone that doesnt tippy toe around his conversation. I was on a daily confrerence call about 3 years ago when another General Manager challenged Kenneth Goodrich on a stratagy, sends him text message to get off the call, gets on a plane sameday, and personally fired an excellent General Manager, one of the best in the country,  & is now a General Manager for our compitition. 

Makes you wonder if Kenneth Goodrich acts in the best interets of ARS Rescue Rooter? Or in the best intrests on Kenneth Goodrich?

Kenneth Goodrich is the reason our once great company has in the last 2 - 4 years been publicly humiliated. The SW Division of ARS more then tripled prices and demands unreachable daily sales no matter the cost to the consumers or who has to be fired for not making expected, demanded sales. 

This is a whistleblowers account of this phone buff, pompas, arrogant, street angel - closed doors devil. This Executive is afflicted with accute narcissism, a pronounce inclination toward moral insanity, utter lack of empathy for our clients, management, staff or professional tradesman. 

Absence of empathy = Psychopath

Kenneth Goodrich = Professor James Moriarty

 Kenneth Goodrich is directly and personally responsable for the state of emergancy in Arizona. Our attorney's had to work overtime to contain the SW Division's mess. More then just money, the publicity probloms from Arizona, undermines marketing nationwide. The SW Division makes more money for ARS then rest of all the Divisions put together due to these practices-At what price?

This report is for our investors/owners. ARS Rescue Rooter has paid the highest price for Kenneth Goodrich's Antics - our credibility to potential consumers. FIRE THE BASTARD! Kenneth Goodrich has allowed a washed up, never was, failure named Bill Raymond to transfer from Sacaramento Ca Beutler Air Conditioning Service to Geottl Air Conditioning Service in Tempe Arizona. This turkey got caught first hand by consumers, telling the clients that he in fact had a Bachlor of Science Degree in Mechanical Engineering from Canturbury University. For under $200.00 Canturbury University from the United Kingdom, will send anyone a degree based on what you tell them you want to be. Our once great company suffered enough from Kennith Goodrich in Arizona, and this is another example of gross incompetence.

Sacramento Management and Human Resources - You are pathetic, trying hide what was exposed! You are fully aware of the gross lies by Bill Raymond! And you did nothing but make him change his Linkdin Page to simply delete these details.

Bill Raymond should have been FIRED! Jim Anderberg and Human Resources should have demanded the BS Degree, and when it could not be produced, FIRED Bill Raymond! 

Jim Andergerg Sacramento General Manager and Karen White Vice President of Human Resources should be fired! 

The SW Division's entire management team is corrupt including Human Resources - Im talking to you Karen White Vice President of Human Resources in the SW Division 

This is what our once great company has become!  This is no different then the Pedifile Priests being transfered from Perish to Perish! Undermine the clients in one place then send Bill Raymond somewhere else. 

The Technicians in Sacramento were condeming furnaces - claiming that the appliance was a health hazard with a mis used product called Visable Defects! Read the Yelp Reviews, and do something about it!

Bill Raymond is a pathalogical lier who has personal tax issues and has to live in Tijuana Mexico. This looser would sell his mother out for commission or a bonus, and this is who Kennith Goodrich sent to Geottl Air Conditioing Service in Arizona to restore the company's reputation? REALLY? With all the probloms already kenneth Goodrich would take that Gamble?

 The precise reason Kennith Goodrich was not terminated is because he bated another Vice President to take his fall. The SW Division thought it would be better to demote a Vice President in the name of paying less severance pay, keeping Kenneth Goodrich and firing Allen Crick!

Marc Atherstone, as a result, one of the finest trainers anywere, who has the highest ethics, ended up being personally named, publicly embarressed in the actions filed. 

Kennth Goodrich, because of you, all the General Mangers in the country had to have that ridiculous emergancy "ethics" meeting in Las Vegas. The sound of your voice, hearing your name and the site of you makes my skin crawl.

Kenneth Goodrich Sr Vp, Bill Raymond, Jim Anderberg GM, Karen White Vp of Hr This is Chaos. The thing about chaos = its fair. 

The Irony = The Fantastic Four aforementioned, you ripped off ARS Rescue Rooters reputation, consider this report your reckoning = cant sore with eagles hangin with turkeys

Take the liberty to resigh before our Dave Slott and Company read this.


P.S. John Hayes Jr in Sacramento Ca, make your father proud, find another job outside of ARS Rescue Rooter. Stop hiding behind his seniority coward.



This report was posted on Ripoff Report on 07/08/2012 02:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/ARS-Rescue-Rooter/Sacramento-California-95652/ARS-Rescue-Rooter-Buetler-Air-Conditioning-Service-Whistle-Blower-ARS-Rescue-Rooter-908321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Bill Raymond

AUTHOR: Cam - ()

Bill Raymond currently works for our company and has been a breathe of fresh air! This was obviously written by a disgruntled employee. The bill I know has helped this company for the good with the objective of not selling people products they do not need. I take of fence to this slander as he is a good guy with great character. He has helped my career in Hvac tremendously! this is a bad review and far from being true! 

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#2 UPDATE EX-employee responds

This ripoff report is right on!

AUTHOR: Dead ON - (United States of America)

After spending years at this company I have to say that the contents of this report are true. The company is poorly managed and focuses more on hitting sales goals then on client satisfaction. You can get better service and a better price going somewhere else. Management and the company mission statement need to change. Many good people have been let go because they would not take advantage of the client in need. You can only take advantage of clients for so long before they go to the competition. 
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#3 UPDATE EX-employee responds

Mark Atherstone!

AUTHOR: YEA WRIGHT - (United States of America)

I do not know how true this is but I will assume that the person who wrote this was bias, "Mark Atherstone"

Mr Atherstone a great trainer? really? not at all Integrity?Not at all,Character? Not at all, Respected by his peers and sales staff who are you kidding he was the company joke and still is laughed at when spoken about. Look what is said should be said in the right terms I have had multiple conversations with both men Ken and Mark and I walked away from Ken in better spirits.

I believe that some not all has been distorted but I will put my hand on a bible in court and testify against Mr.Atherstone well before I could Mr. Goodrich.

Yea Right
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