- Report: #545875
Report - Rebuttal - Arbitrate
Complaint Review: Acai Slim
Acai SlimInternet United States of America
Acai Slim, AcaiSlim, World Club Fitness beware of fraud, Internet
*UPDATE Employee: Acai Slim
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When i called the customer service number and asked for a refund they said no, because they were protected by the "terms and conditions" all three reps I spoke to recited the same script regarding the "terms and conditions", when i asked for a copy i was sent a screen shot of the web page and no where does it clearly state that i had to cancel separately.
I asked the rep for a number of the person in charge of the company so that i could escalate the issue, she gives me someones contact information. When i call the number the man that answers informs me that he does not run the company and he is just another consumer scammed by this company.
WOW what type of people would do that, give out someones number, sounds like privacy violation to me, or is it just part of the elaborate scam. They bill you internationally and according to customer service they're based in Colorado.
After the fourth time calling the 866-407-4020 number, the rep tells me she cant find my account and gives me another number to call I'm so pissed off that these people do this, it makes me sick. A truly legitimate company will back there product or service and return someones money when they are not satisfied. STAY AWAY!!!!!!
This report was posted on Ripoff Report on 12/27/2009 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-Slim/internet/Acai-Slim-AcaiSlim-World-Club-Fitness-beware-of-fraud-Internet-545875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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