• Report: #1022910

Complaint Review: Acendas formally All About Travel

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  • Submitted: Sun, March 03, 2013
  • Updated: Sun, March 03, 2013

  • Reported By: KSTATE — Overland Park Kansas United States of America
Acendas formally All About Travel
5331 Johnson Dr. Mission, Kansas United States of America

Acendas formally All About Travel ALL ABOUT TRAVEL UNETHICAL AND LACKING IN PROFESSIONAL CONDUCT,CONFIDENTIALITY AND ACCOUNTABILITY Mission, Kansas

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Corporate travel agent Ginger Cook accessed my husbands personal info through their company website to find personal information to his comings and goings for her personal use. Ginger then used this info to cancel his airline flight and pose as 3 different people in order to access his whereabouts. Ginger Cook has access to private information,this information requires a log on code etc. After running a trace on personal fake emails sent to my husband, it showed that these harassing emails were coming from I.P. address  64.126.64.10.

This is in fact Acendas,formally known as All About Trave I.P. address at one of their computer terminals. I then contacted both Mr. Gary Davis and Brent Blake Co-Presidents informing them of this severe violation of not only our personal confidential information but their company policy. THEY DID NOTHING. I received no apology, nor a returned email saying this would indeed cease. [continued below]....
..... As it did not stop but in fact continued, I then proceeded with the local police dept. We also were able to file and after proving evidence were granted by a judge, a Order of Protection against Ginger Cook.

When questioned by the police, Ginger Cook told the police dept. that "it must have been her 16 year old daughter". This obsessive woman was able to use this company's resources for personal use and harassment and with no accountability. I filed a complaint with the Better Busineess Beareu of Kansas as well. Interesting enough this case BBB Complaint Case#99282576(Ref#15-97010183-99282576-3-12100) cannot be located. I will never use this company and suggest to all my friends not to either. 

This report was posted on Ripoff Report on 03/03/2013 03:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acendas-formally-All-About-Travel/Mission-Kansas-66202/Acendas-formally-All-About-Travel-ALL-ABOUT-TRAVEL-UNETHICAL-AND-LACKING-IN-PROFESSIONAL-C-1022910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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