• Report: #933523

Complaint Review: Advanced Implant & Cosmetic Dental,

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  • Submitted: Tue, August 28, 2012
  • Updated: Tue, August 28, 2012

  • Reported By: simplegreen — jamaica New York United States of America
Advanced Implant & Cosmetic Dental,
172-19B Hillside Avenue, jamaica, New York United States of America

Advanced Implant & Cosmetic Dental, They are a horrible Dentistry-when i first went there ,There was a older guy and he said i needed my teeth pulled out and when he attempted to pull them out,he didn't use any anesthesia jamaica, New York

*Author of original report: Advanced Dental Beware of this Business


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I went back to the dentist again and i asked the receptionist to please give me a different Dentist Because of the horrible way the first guy treated me I forgot his name but i never forget a face. so  she sent me to Dr. Ben Mokhtar He seemed very nice at first , But when it came to him treating my Teeth everything seemed okay till i received my Bill .. At my first visit he told me my insurance would cover everything , My cleaning ,my filling ,My root canal,But the Moment i asked him about getting Dentures thats when everything went downhill,

He Told me all about the different kinds of Teeth i could get and even though he told me that my insurance would fully pay for the regular dentures ,He was telling me how beautiful i would look with the cosmetic dentures so i told him i will get back to him. He told me i can just sign at the dotted line right now and if i wanted to cancel All i had to do was call back. I called back As soon as i went over my finances and saw that i couldn't do it. 

But  when i called the (same Day) He Says to me he Already  Billed me for Cosmetic Dentures ,He sent The paperwork in Already and my Teeth are in the Lab getting Ready for my fitting,  So i did all i could to Cancel and I even called the company he deals with and i told them what happened so -They said i could cancel ,But Dr. Ben Mokhtar Overides my statement and says to The Company ,That I had the teeth already and I still owed him money for the cleaning ,the root Canal and the Filling , which he previously said would be paid for by the Insurance Company,

So now I had to Make a Dispute and It's Still Not Resolved ,I really wish i would not have stepped foot in his office  ,Bill Collectors have been calling me All Day Reguarding the Cosmetic Dentures,Why would i pay for something that i don't own and i didn't ever say that i would keep,because of the price ,They are Affiliated with  a financing company but they don't tell you which company it is  until you recieve a bill in the mail  so By the time you try to cancel it's too Late,So if anyone else has problems with this Dentist Please contact me so we Can Fight this Together ,It's Just Not Right! they take advantage of Seniors All the time.

This report was posted on Ripoff Report on 08/28/2012 03:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Advanced-Implant-Cosmetic-Dental/jamaica-New-York-11432/Advanced-Implant-Cosmetic-Dental-They-are-a-horrible-Dentistry-when-i-first-went-there-933523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Advanced Dental Beware of this Business

AUTHOR: simplegreen - ()

In response to what they wrote: I signed the paperwork and i was Told that i could cancel within three days ,The staff is rude they have many problems ,The day i went in i saw Patients complaining ,The staff laughs at the customers ,I never saw a business like this before ,I can tell that the Employee  that responded to what i wrote about the business is really pissed off because they KNOW the business is a scam ,They don't care about the patients at all as long as they get paid .

All i want is my Money back that they stole FROM me .I never Recieved IMPLANTS FROM THEM ,If i call the next day i can definately get a refund ,Even when i spoke with care credit they told me i could cancel.BUT the DENTIST said the teeth were already made so ,,THE DENNTIST CHARGED ME  7,000 for NOTHING ,I DONT HAVE THE TEETH and now i have bad credit !! THANKS ADvanced DENTAL.PEOPLE PLEASE BEAWARE ,

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#2 UPDATE Employee


AUTHOR: Advanced Implant - ()

In response to these allegations we believe that is unfair and inappropriate for our reputation to be tarnished from a patient in which whom is obviously upset at us. I am at no liberty to disclose any information regarding the patients history at this office but we can assure you that we are not scam artists and we do not take advantage of seniors. When a patient decides to begin a treatment there are forms and contracts that are signed and policies that we abide by. However, if no treatment is rendered there would be no reason for any bill to be issued. Right? You cant go to a department store and be charged for a shirt that you didn't agree to buy, right?

Or what if you buy a shirt on sale acknowledging that there is a no refund or no exchange policy. Would go home, change your mind and then decide you do not want the shirt?

Before anybody agrees to purchase any type of dental work we explain everything to them and the patient signs more than 5 separate documents explaining the cost of the procedures and our policies of refund. We do not charge and patient without beginning treatment.

The dentist has been practicing dentistry for 20 years at this location. Don't you think that we would have had more than just one complaint by now if we would have been scamming patients. Please do not allow this one complaint to ruin what your experience at this office can be. 
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