• Report: #1048761

Complaint Review: Alex Becker SEO

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  • Submitted: Mon, May 06, 2013
  • Updated: Mon, May 06, 2013

  • Reported By: Stan3186 — McHenry Illinois
Alex Becker SEO
Internet USA

Alex Becker SEO Source-wave.com Alex Becker is a fraud, he is a scamer and refuses to stand behind his guarantees Internet

*Author of original report: Alex Becker is Actually a Nice Guy

*REBUTTAL Owner of company: Okey dokey

*Author of original report: Becker..Alex Cass is your partner or JV in this producct

*REBUTTAL Owner of company: Cmon now

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I purchased a product from Alex Becker who professes to be an SEO and internet expert.  His specialty is Search Engine Optimizatiton and marketing SEO type products to other internet marketing people.  I have followed his post and purchased a couple of small reasonably inexpensive products from him for a while.

I flet that Alex was a honest hard working, although arrogant, young man who would do whatever he could to help his clients.  Because I had bought other products from this guy and felt that the information was pretty good, when he came out with a major product about an starting an SEO services business and he had a tried and true proven system to get someone up and going, I bought the product for $297.00.

Now, $297.00 for a product doesn't sound like a lot of money, but in internet marketing it's a pretty large purchase.  The product came with a 30 day unlimited no questions ask guarantee. [continued below]....

..... I worked on the product setting up the systems and website and everything involved following his system exactly. 

It involved contacting marketing consultants and offering your services to these consultants for backlinking and other internet services for a fee as an outsourcer.  I contacted over 100 consultants and received absolutely no interest in the service.  It was stated that they never outsource any services and never did. 

Some of the consultants stated that they have had several calls lately following the exact script that I was using and there was no interest.  One particular consultant said he knows of no marketing consultants that outsource the work because they have to control what is being done to their clients sites.  Of course Becker has stressed how many consultants were looking for the services because they just didn't have the time etc etc etc. 

Ok, I don't have a real problem with the system being overhyped and not really working.  Many people oversell and overhype products in this business.  I ask for a refund in accordance with the guarantee.  Alex directed me to his support people and that they handle the refunds.  I contacted the support person Matt and he waited 3 days to call me back and said he wanted me to reconsider the refund.  I indicated that no, I was done with the system that didn't work for me and to please refund.  He indicated that he had submitted the request to Becker (who earlier indicated that he doesn't do the refunds?) and that I would receive my refund the following Tuesday.  Just so happen that Tuesday was the end of the refund period. 

I didn't receive the refund, I sent both Alex Becker as well as Matt a polite request for where is the refund?  I didn't hear a word back.  I continued to email for the refund and each email was met with further silence.  Now I have posted a video on the web about Alex Becker Scammer as well as other keywords which is showing up. 

I have requested a refund through paypal but don't really expect anything from them as they never stand behind their customers.

Now Alex Becker Scammer has blocked my access to the product that I paid for and he refuses to refund.  What a jerk.  I will pursue this until something is done.  I will file suit in small claims court if necessary to collect my money back.  Something needs to be done about this kind of stuff.


This report was posted on Ripoff Report on 05/06/2013 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alex-Becker-SEO/internet/Alex-Becker-SEO-Source-wavecom-Alex-Becker-is-a-fraud-he-is-a-scamer-and-refuses-to-sta-1048761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Author of original report

Alex Becker is Actually a Nice Guy

AUTHOR: Stan3186 - ()

I wrote the original report on Alex Becker Scam.  I appears that there was just a huge miscommunication about the transaction.  Once I was able to actually speak with Alex he immediately remedied the situation an refunded my money with a lot of apologies about the mix up.

Alex stood up and took responsibility for the mistake even though it was a mistake by someone in the organization.  Taikes a true honest person to admit to a mistake and make good on the promises he gave.

I have a lot of respect for Alex and have always like his products and his profession and freely giving attitude towards his customers.  I am sorry Alex if I caused you any grief.

Thanks

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#2 REBUTTAL Owner of company

Okey dokey

AUTHOR: AlexBecker13 - ()

Ey dude...Its just gotten silly

Hit me up on my facebook

https://www.facebook.com/mistr.becker

 

Ill shoot you your refund + an extra 50 bucks for your overwhelming dedication

 

Talk soon!

-Beck

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#3 Author of original report

Becker..Alex Cass is your partner or JV in this producct

AUTHOR: Stan3186 - ()

Alex:

You didn't show all the email screen shots where I wrote and have pleaded over and over again for my refund, where the refund was promised by your support person Matt.

I don't see how you can just claim that you are the injured party here and have absolutely no control over giving refunds or solving problems on a product that you obviously received at least part of the sale proceeds.  I haven't 100% verified this, but I believe that Alex Cass lives in Mexico where he is probably protected from U.S. lawsuits.  Maybe that's intentional, but you know I can't go  across border to collect the money rightfully owed from him.

I am still writing your service person Matt, who will respond about once evey 5 or 6 emails that he is "trying" to get me paid and I am not being ripped off by Source Wave and the two Alex's.  Maybe that is true and Matt is doing everything he can, but the fact of the matter is I still haven't received my refund and I'm certain Matt didn't receive the proceeds of the sale of the product. 

I am equally sure that you did receive benefit of the sale of the product even though the money flows through an off shore account. 

All I know for sure is that I haven't been refunded.  I bought the product based upon your reputation.  I don't know or care where the money was actually sent to, you put your name on the product and are at least receiving benefit from the sale of the product. 

You want me to stop my "rant" about you scaming me and to be reasonable.  I am being reasonable by asking politely over and over again for my refund.  I went "off" when access to the product that your "organization" refused to refund became unavailable to me.  Alex, I believe that is fraud, by refusing me access to a product that I purchased and you received compensation for and then for your organization to refuse me access.  I believe it is also what's called "Fraud in the Inducement" to offer a refund guarantee and then not provide a refund.

If you want me to stop posting stuff all over the internet, and telling anybody and everybody that your organization ripped me off, I would suggest you contact Alex Cass if he has control of the money to get me my refund, so your reputation won't be further damaged.

 

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#4 REBUTTAL Owner of company

Cmon now

AUTHOR: AlexBecker13 - ()

Stan:

My paypal is not what billed you. Therefore I would appreciate if you stopped with all the ridicolous scam crazyness, because I cannot refund

Here are perfect screenshots of my staff speaking with you and me even linking to where you can get a refund

http://source-wave.com/wp-content/uploads/2013/05/Screen-Shot-2013-05-07-at-6.46.51-PM.png

 

I also told you I was in San Diego on my first vacation in a few months with my GF, hence why I was not glued to my email to answer your scammer rants

http://source-wave.com/wp-content/uploads/2013/05/Screen-Shot-2013-05-07-at-6.47.28-PM.png

Please go through the zendesk like I referred you or contact Alex Cass. Besides breaking into his paypal I am short of ways to help you

Also please stay far far away from my products in future, I do not wish to do business with you

Have a great day

-Becker

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