- Report: #802647
Report - Rebuttal - Arbitrate
Complaint Review: Aliexpress
Aliexpress699 Wang Shang Road Internet United States of America
Aliexpress Alibaba.com, Taobao, koubei.com, Yahoo! China, Alibaba Japan, Alisoft Scam, encourages Chinese sellers to scam you! Lies about giving consumer protection but makes money from each seller ripoff! Hangzhou, Internet
*UPDATE Employee: Reply from Alibaba Group
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Aliexpress puts lies like consumer protection, no scamming, tough on scams but when you have a complaint about a company, Aliexpress will side with them because it wants to keep money and not charge back!
There are several consumers complaining in their community boards! All it takes to read them is to do a fake sign up, go to community and read. They take advantage of the fact that Chinese factories cannot be audited nor rated by US consumers and that consumers don't have the choice to track the factories down to the door.
Do business here at your own risk. Do not rely on them using Paypal, Moneybookers, Mastercard, VISa etc to lure you because Aliexpress itself will REFUSE the seller from refunding you!
A seller sent me a product that was clearly mediocre, I took photos, etc, Aliexpress REFUSED to refund me and the seller is going to keep my money! I am not the only one, thousand innocent consumers like me have been made into fools!
This report was posted on Ripoff Report on 11/28/2011 10:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aliexpress/internet/Aliexpress-Alibabacom-Taobao-koubeicom-Yahoo-China-Alibaba-Japan-Alisoft-Scam-enc-802647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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