- Report: #905391
Report - Rebuttal - Arbitrate
Complaint Review: All Computer Resources, Inc.
All Computer Resources, Inc.12415 SW 136 AVE. Suite #2 Miami, Florida United States of America
All Computer Resources, Inc. Do not stand behind their products Miami, Florida
*REBUTTAL Owner of company: NOT A REAL POST FROM A REAL CUSTOMER
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After purchasing another one (and carefully keeping the receipt, shipping the old unit back), it quit after 10 months. (Also a concern. Their PCMs simply don't last!) We learned our lesson, having kept the receipt. A quick call should get a new one on the way, right?? Wrong! They claimed not to have received the old unit back and if we couldn't provide tracking info, they wouldn't replace it. The burden of proof was on us! Try as we might, we couldn't get the tracking info from UPS. It had just been too long. They never notified us that they hadn't received it (if in fact that was the case).
It is this "Customer is Wrong" attitude that is most chilling. DO NOT USE THEM. Use a reputable company!!
This report was posted on Ripoff Report on 07/01/2012 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Computer-Resources-Inc/Miami-Florida-33186/All-Computer-Resources-Inc-Do-not-stand-behind-their-products-Miami-Florida-905391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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