• Report: #735752

Complaint Review: American Products, Inc. (API)

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  • Submitted: Wed, June 01, 2011
  • Updated: Tue, May 13, 2014

  • Reported By: Gabrielle — Tampa Florida United States of America
American Products, Inc. (API)
13909 Lynmar Blvd., Tampa, Florida 33626 Tampa, Florida United States of America

American Products, Inc. (API) Tampa, FL American Products Inc Rude, Crude, Unacceptable Hiring Practices, Cluttered Disorganized Offices, Unreasonable Terms and Demands Tampa, Florida

*Consumer Comment: Similar Experience

*Consumer Comment: American Products Hiring Practices

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This company goes beyond the level of ordinary rudeness practiced by quite a few employers today. Yes as a  job seeker I responded to an advertisement, went to the "interview" and followed up with a thank-you note. Then nothing. Pretty typical in this job market. Unfortunately. after going through the process with American Products I felt violated and truly taken advantage of.

I received a phone call with an invitation to come in and plan for several hours of form filling out and test taking and PERHAPS a brief interview. I tried to schedule late in the day so I would not miss much work but they were very rigid as to hours and their request necesitated a half day off work using my PTO to accomodate their specific demands. They were vague and said they would email me and from that email I should have known to pass the opportunity by. [continued below]....

..... I will paste some of it below.

You may park in the grass/gravel lot next to the paved lot (Do Not park in the paved area or under the tent).  Street parking is also allowed if necessary.

SOFTWARE AND OTHER SKILLS ASSESSMENT PROCESS: 
 
This process consists of completing the following (you can complete this process over several days if necessary please email or call if you would like to do so):
1.      Both an application and written interview questions (allow approx. 30 minutes)
2.      Computer and other assessments related to the position (s) API is considering you for (allow approx. 1   -  3 hours you can take assessments over several days if necessary)
3.      Possible in-person interview (allow approx. 20 minutes)
(Note: Please arrive at the time indicated above on this confirmation; you do not need to arrive early to complete the paperwork.)
WHAT TO BRING TO THE INTERVIEW:  
 
Please arrive prepared with the following items:Updated contact information for at least four (4) business references who are or were direct supervisors and/or managers at prior companies you worked for.
Two extra copies of your resume.
3.      Any reference letters you may have.
4.      Any samples of work you would like to show us.


The worst part is the so called paperwork was a repeat of your resume plus some lame personality questions that took about an hour to fill out (and I know two other candidates that had the same experience). The assessments were three different programs including their CRM, Word and Excel with upteem formulas to input to get the desired results. It took me a couple hours but talking to two other candidates one took FOUR hours just for that part. It was very elementary input and due to the detailed nature of their inventory input on their crm invoices and the formulas just went beyond what was necessary to assess proficiency.  I guess they have not heard of online skills assessments or sending out forms to bring with you as their procedure one.

The odd part is this company sells materials for storefront construction. Their own buidling lobby/entrance was extremely unattractive and as they walked me into the testing area and the 20 minute interview their was junk/boxes/papers piled on every flat surface and even the floors - and this is a huge building with plenty of room. It was just lackadaisical as these weren't even regular work areas. I peeked at the one office set up as a child's playroom and that had junk piled all over also - just pitiful working conditions.

Melanie the interviewer avoided eye contact and had to be the rudest person possible. Very dismissive in her manner she either was having a very bad day or truly could not be bothered to speak to me.  I was asked no real substantive questions only told that everyone in the company had to help find clients and call, call, call.  Duh, that is the point of commerce isn't it.  I was shocked by her demeanor and attitude as I saw my test results and know I performed at an extremely high level and have the background that met all their criteria.

Perhaps she sensed my shock at the lack of organization and marginal cleanliness of the facility. I did overhear a conversation that their cleaning company just stopped coming with no notice - all I thought is how were they treated. The only person I thought was polite was the person who scheduled me to come in. The receptionist was indifferent to rude, the owner or manager seemed very dismissive and rude and Melanie was the queen of rude people everywhere.

Since lack of civility is not a crime there isn't a lot to be done. Unless you are desparate for a job, don't bother and make sure you don't take a coveted paved or shaded parking space if you show up there. Make sure you would like to spend your precious PTO to go through a process where they decide to even interview you.

She blythely mentioned their typical they expect you to invest hours of your time. Everyone wants capable employees who can do what they say they can but their is a limit to how much time you ask someone to invest without your knowing if you have interest in them. Many employers do preliminary screening online but none have required me to devote hours within a normal workday, online lets you complete when convenient.  The topper to all this is their typical office staff workday is ten hours and given that this job is low level probably violates overtime laws with the low wage offered.

I cannot comment on their product line but the application of such at their facility was not impressive and mediocre at best. Their design esthetic seems pretty low given their cluttered, gross offices.

It is time to call out employers who disrepect people and are rude at best. The funny thing is I would not have went in for a second interview even if they responded after my thank you letter and expression of interest.  I predict this company won't be around in a few years as even their terms for clients on their test materials were pretty unyielding.

So you know Florida Glass of Tampa Bay has the same owner and location. I don't know if they share the same hiring practices.


This report was posted on Ripoff Report on 06/01/2011 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Products-Inc-API/Tampa-Florida-33626/American-Products-Inc-API-Tampa-FL-American-Products-Inc-Rude-Crude-Unacceptable-H-735752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Similar Experience

AUTHOR: Concerned Interviewee - ()

I had a very similar experience with this company!

i sent my resume and portfolio to an ad that was listed. A few days later I received a call from them. I had a conversation with a person, stating much of what was already mentioned here. I was scheduled for an interview. When I had gotten there, the lobby was full of applicants...which is perfectly fine...if the receptionist was available.

She showed up after several minutes, only to be hidden behind some odd glass sliding door. I went up, received a questionaire (it was at least 6 pages). The paperwork took about 45 minutes to fill out. I returned it to the receptionist, who quickly opened the sliding glass door, grabbed it, and quickly closed it...never spoke to me.

After another 40 minute wait, I was brought in to talk with the Human Resources person. She had a deshelved office, and had an odd habit of not looking directly at me during the very brief interview. She did however, ask the basic questions that I had answered in my initial phone interview and in the paperwork I filled out when I first arrived.

I had prior experience with a very similar company, and shared that information. The HR person did not even acknowledge that statement, nor did she respond to my inquiry as to what the company culture and values were (both very important to making sure an employee and employer are happy).

You know that feeling you get when you realize that something strange is with a company, but just can't put your finger on it? That was the case here.

The HR person abruptly ended the conversation, and walked me out to the lobby. I turned around at the door to thank her for the opportunity and again shake her hand...both of which she again struggled with eye contact and was obviously forced to shake hands.

I had this sense of overall unprofessionalism from this company. And as soon as I had gotten out the door, I immediately knew this wasn't the culture or company that I was seeking.

I left there shaking my head, and thought that even though it was experience with interviewing (and that can never be a bad thing) this one was about as close to being bad as it probably gets.

Side note: The HR person clearly defined the process on follow-up. She had mentioned in 4-5 days I would receive a call either way. I repeated that back to her as I was writing it down...she assured me that would happen. That was over a month ago...still no phone call, no letter, no email. Nothing.

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#2 Consumer Comment

American Products Hiring Practices

AUTHOR: Nomoretellemarketers - (U.S.A.)

I just read about the irate applicant.

I too have interviewed with American Products Inc.  I did notice that the shared areas are clean including the reception area.  There seemed to be a daycare room above the reception area and it looked like they were also storing things in there too. The glass wall had colored paper cut-outs taped all over it and there seemed to be children's blankets against the frosted glass too. 

Regardless of all of the baby stuff it is possibly a family oriented business.  In family businesses children are welcome in the workplace to a limited degree.  I have taken my child to work for years as an executive to be retrieved or dropped off for the school bus.  My child is an adult now and and I feel that the experience was good for him. 

In regards of the disorganized documents it reflects that maybe the company should work on reducing paper flow through optimizing computer based tracking.  Maybe instead of a paper redundant manufacturing area they could use more computer stations and maybe large screen tvs to keep employees informed of production status. 

Paper after printing has to be filed somewhere and nobody wants to do that.  Most of that can be resolved through computer programs like Adobe to make PDFs. Maybe even secure those documents by removing internet services from most computers.

This company loves extensive reports on everything.  That's just dandy but it can be a waste of time to focus to much on micromanaging rather than acquiring more business.  There are other ways that their buyers can assist in reducing paper production. 

In regards to an interviewer being rude, well I did notice some sharp toned questions that seem misplaced, but I didn't take offense to it.  Sometimes a bad apple attitude can spread like wildfire in an office.  Sometimes the problem is due to one person treating everyone else badly so then it becomes a domino effect.  Best way to deal with that is at the top down.  You can't ask the lower levels to treat people better when their manager treats them with severe disrespect. 

Few companies have a perfect world.  However, the worst environments are those that allow certain individuals to disrespect others for the sake of power. 

From my own experience the HR Administrator is overwhelmed and should consider delegating.  The hiring process is too long and Christine Tatum should develop a great response email to inform turned down candidates that they are not being considered for a position.  After speaking to another applicant Rosemary she stated that after interviewing she did not receive any response afterward either.  I truly believe that miss Tatum would have less worries if she just responded to turned down applicants. 

Outside of those things I really don't feel that anything else matters, including parking arrangements.  After all as an applicant, you are not bringing them money yet. 
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