- Report: #1019870
Report - Rebuttal - Arbitrate
Complaint Review: American Suzuki Motor Corporation
American Suzuki Motor CorporationP.O. Box 1100 Brea, California United States of America
American Suzuki Motor Corporation Would Not Replace Faulty Rims even though under a 6 year Bumper to Bumper Warranty Brea, California
*Author of original report: Way Before The Storms
*General Comment: West Virginia, Ice, Salt on Roads,
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About 3 days after my purchase I noticed that the finish on the Wheels started to Flake and Peel off. I reported this to the Dealership in which I bought the vehicle and was told by them that they could not do anything about it that I needed to take it to another dealership down the road from them that took care of all their Service and repair Issues.
I took my vehicle to this Dealership in hopes of a resolution. They took pictures of the Wheels and sent them off to Suzuki supposedly and was told I would hear from them in about 2 to 3 days. A week and a half later I ended up calling them back only to be told they could not do anything unless I wanted to pay for half of the repairs. [continued below]....
I do not think I should have to pay HALF of anything seeing as how it is a factory defect in the Wheels which is obvious when you see the Wheels in person or in photographs that I have. This nice looking car now looks like Crap thanks to the chrome finish coming off and the wheels are now turning a primer black.
This report was posted on Ripoff Report on 02/25/2013 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Suzuki-Motor-Corporation/Brea-California-92822/American-Suzuki-Motor-Corporation-Would-Not-Replace-Faulty-Rims-even-though-under-a-6-yea-1019870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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