Complaint Review: Antenna Hub - Arcadia California
- Antenna Hub 135 E. Santa Clara Ave. Unit C Arcadia, California United States of America
- Phone: 626-205-1973
- Web: www.antennahub.com
- Category: TVs & VCRs
Antenna Hub Antenna Pros Defective Merchandise No Customer Service Arcadia, California
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Save your money this company sells cheap defective merchandise and when you try to correct any problem with them it's takes weeks for a response and sometimes no reply at all.
I have ordered a Spectrum 9 outdoor HDTV antenna. After a few days found the router control box had a defective button. Contacted the company for a replacement but never received it. When I emailed for status on new control box never received a response. So as not to go passed the 30 day return policy I returned the entire item sent another email supplying them with the tracking # and request a full credit. I have never heard from them. I contacted my credit card company and filed a dispute with them. Antenna Pros received the package on 7-6-12 and to date they still have not issued a credit. I sent them another email several days ago again requesting they issue my credit. NO RESPONSE.
This is the worst company ever - Stay clear of them.
This report was posted on Ripoff Report on 07/19/2012 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/antenna-hub/arcadia-california-91006/antenna-hub-antenna-pros-defective-merchandise-no-customer-service-arcadia-california-914337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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