- Report: #914337
Report - Rebuttal - Arbitrate
Complaint Review: Antenna Hub
Antenna Hub135 E. Santa Clara Ave. Unit C Arcadia, California United States of America
Antenna Hub Antenna Pros Defective Merchandise No Customer Service Arcadia, California
I have ordered a Spectrum 9 outdoor HDTV antenna. After a few days found the router control box had a defective button. Contacted the company for a replacement but never received it. When I emailed for status on new control box never received a response. So as not to go passed the 30 day return policy I returned the entire item sent another email supplying them with the tracking # and request a full credit. I have never heard from them. I contacted my credit card company and filed a dispute with them. Antenna Pros received the package on 7-6-12 and to date they still have not issued a credit. I sent them another email several days ago again requesting they issue my credit. NO RESPONSE.
This is the worst company ever - Stay clear of them.
This report was posted on Ripoff Report on 07/19/2012 09:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Antenna-Hub/Arcadia-California-91006/Antenna-Hub-Antenna-Pros-Defective-Merchandise-No-Customer-Service-Arcadia-California-914337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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