Complaint Review: Aquatic Access - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Aquatic Access 1921 Production Drive, Internet United States of America
- Phone: 502-425-5817
- Web: http://aquaticaccess.com
- Category: Medical Personnel
Aquatic Access Lift would Not Work From The First Day I Received It. Aquatic Access Said "To Bad".! Internet
*REBUTTAL Owner of company: Aquatic Access is rated A+ by the Better Business Bureau
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My Husband ordered a pool lift from a local Medical Equipment company that was made by Aquatic Access. From the day we received the lift the installer could not get it to work. He said their were parts missing. We contacted the company we bought it from and they said they would need to contact the manufacture. After several weeks the company could not get any satisfaction from we tried to contact Aquatic Access I explained the problem we were having and was told we would be sent the missing parts. Three weeks later we stil had no parts. I called again this time I was told it was not their problem to call the company I had purchased it from.. Aquatic Access does not care about their customers, they just want the sale and from their its your problem. We had to buy another lift from a company that cares. Spectrum Aquatics. What ever you do dont buy a product made by Aquatic Access.
This report was posted on Ripoff Report on 06/09/2012 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aquatic-access/internet/aquatic-access-lift-would-not-work-from-the-first-day-i-received-it-aquatic-access-said-895228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
Aquatic Access is rated A+ by the Better Business Bureau
AUTHOR: Linda Nolan - (United States of America)
SUBMITTED: Thursday, June 14, 2012
I am one of the owners of Aquatic Access Inc. and I believe that this complaint is a hoax.
In 25 years of designing and manufacturing pool lifts, we have never had an unresolved complaint, and we have an A+ rating from the Better Business Bureau, with no complaints ever reported.
We pride ourselves on our excellent record of outstanding customer service and the fine products we provide. Testimonies by very satisfied customers can be found at www.AquaticAccess.com.
The complaint against our company on "Ripoff Report" is not signed by any individual, although that would and should have been done if this were an honest statement.
And certainly, the Better Business Bureau would be a more fitting and effective venue to report such activity if this were indeed a factual statement.
The "facts" in the complaint simply cannot be true. Each lift we produce is fully tested in the factory before it is shipped. As all of our lifts are simply designed and powered by water from a garden hose, it would be impossible for the lift not to work if the hose were properly connected and the water turned on at the faucet.
If there is actually a real person who feels that Aquatic Access' customer service has not been satisfactory, let him/her come forward with proof instead of false and anonymous accusations. We would be more than happy to work with him/her to resolve any issue.
However, 25+ years of sterling customer service and an A+ rating from the Better Business Bureau with no incidents ever reported is a reputation for which I am extremely proud.
My name is Linda Nolan and the phone number for Aquatic Access is 800-325-5438.
Advertisers above have met our
strict standards for business conduct.
