- Report: #529194
Report - Rebuttal - Arbitrate
Complaint Review: At the Beach Tanning Superstore
At the Beach Tanning Superstore2600 W Belleview Ave LITTLETON, Colorado United States of America
At the Beach Tanning Superstore UNABLE TO GET OUT OF CONTRACT LITTLETON, Colorado
*Consumer Comment: Similar Experience...They do not care.
*UPDATE Employee: At The Beach is listening
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I was talked into a contract with this company. I was told that it would be a 1 year contract and would be able to cancel at the end of the year contract or else it would automatically restart. So I followed the year contract and at the end of that year (the actual day of it being exactly one year) I went into the store to have the contract canceled. I was then told that I could not cancel it due to the fact that it was a two year contract not a one year. This young lady then moved on to the next customer without me being finished with my business. So, I was pretty upset at the fact that I was lied to and then treated with bad customer service. I asked to speak to a supervisor which in turn she said she was the supervisor, so I asked for her boss and she gave me the card of the corporation. I called the corporation and received the same treatment. I was told that it was a two year contract and they were rude to me. I told them that I wanted to cancel my contract on the bases that I have had Horrible customer service. Then the gentleman that I was speaking with told me that the only way that I could get my contract canceled was if I paid the rest of the contract (which would've been a years worth) plus a $50 fee on top of that. I told him I would not pay to have my contract canceled when I was originally told that I could do it for free after my original year. I left it alone after that and now my credit has been hit with all this crap and has put a negative mark on my credit.
This report was posted on Ripoff Report on 11/26/2009 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/At-the-Beach-Tanning-Superstore/LITTLETON-Colorado-80120/At-the-Beach-Tanning-Superstore-UNABLE-TO-GET-OUT-OF-CONTRACT-LITTLETON-Colorado-529194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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