• Report: #516121

Complaint Review: Atlas Van Line Agent

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  • Submitted: Wed, October 28, 2009
  • Updated: Wed, December 09, 2009

  • Reported By: Cory — Boynton Beach Florida USA
Atlas Van Line Agent
1210 SW 12th St, Pompano Beach Oakland Park, Florida United States of America

Atlas Van Line Agent ARC Moving and Hauling Storage and Moving Company Stole/Lost items "Big Ticket" and "Sentimental" Oakland Park, Florida

*General Comment: atlas vanline agent

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We used Atlas - specifically John the owner of the company to move out of a townhouse in Fort Lauderdale and store furniture and many boxes for one year until we moved into our new home and then had them delivery our goods to the new location.  After unpacking, A flat screen plasma TV, 2 leather dinning room chairs, priceless artwork and boxes of clothes, and many sentimental things that can never be replaced were not deliverd.  There were also deliveries to our house that were not ours - but somebody elses stuff.  We asked to go through his warehouse to try to recover our things and were denied.  We asked for a refund of the CASH that he insisted we pay with and were denied.  The police were called and reports were made. Not only did we not receive many pieces but the movers damaged our furniture and broke glasses and fine china as well as left out front yard a mess of plastic water bottles and tape and crushed a tree on our tree lawn with there truck. [continued below]....
.....  They also complained about moving our items to the second floor and my husband had to carry furniture up the stairs while they watched.

Resolution Sought: Allow us to recover the items that are ours that are irreplaceable....the sentimental items.  I don't care about the replaceble items, such as the TV.  I want access to his warehouse that is a pile of boxes in one small room (which I have pictures of) that is intertwined with many other peoples stored belongings. My money refunded for the years storage and moving fee.
Date Problem Started: 11/26/2008
Date of Transaction: 10/15/2009
Amount in Dispute: $2600.00
Invoice Number:
Complaint Type: Delivery Problems
Product or Service: Moving and Storage comany

This report was posted on Ripoff Report on 10/28/2009 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Atlas-Van-Line-Agent/Oakland-Park-Florida-33334/Atlas-Van-Line-Agent-ARC-Moving-and-Hauling-Storage-and-Moving-Company-StoleLost-items-B-516121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

atlas vanline agent

AUTHOR: Michael - (United States of America)

The address in which is being listed has the Atlas van lines agent in question MUST be wrong because that is my company's old address in which is no longer there has an Atlas Van lines. And second I do not know anything about this customer at all. I think this person is wrong about the agent in which he or she used to move and store them. The pictured shown could not be our warehouse because all of our storage is in vault containers. Has far has an Atlas Vanline agent called ARC ? None in Broward that I know of. Please get all the Facts correct and accurate so that our company does not suffer from wrong info. Third the owner of our company is not John.
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