• Report: #1080220

Complaint Review: Austin Yorkies

  • Submitted: Thu, August 29, 2013
  • Updated: Thu, August 29, 2013

  • Reported By: Cin — Canyon Lake Texas
Austin Yorkies
13711 Greinert Drive Pflugerville, Texas USA

Austin Yorkies, Dream Baby Yorkies, Naja Ayers Sold Breeding female to knowing she was to small to breed, Sold as a pure yorkies and has mixed in the lines Pflugerville Texas

*REBUTTAL Individual responds: New Update

*REBUTTAL Individual responds: Update

*REBUTTAL Owner of company: Here we go again....

*Author of original report: Hear say dont hold water

*REBUTTAL Owner of company: Hysterical

*REBUTTAL Owner of company: Again, making up stories.

*Author of original report: Clearing the record

*REBUTTAL Owner of company: Videos of our conversations.

*REBUTTAL Owner of company: Get Over it

*REBUTTAL Owner of company: What????

*REBUTTAL Owner of company: I will update soon!!

*Author of original report: Naja has to much drama to even get thro

*Author of original report: Christene Swingle of Houston,TX

*REBUTTAL Owner of company: She has twisted everything that has happened.

*REBUTTAL Owner of company: 100% False

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 I contacted Naja Ayers via FB of Austin yorkies,Dream Baby yorkies about a breeding female yorkie. She said she had a nice girl showed me pictures but she was way to young to go at the time as she grew was hard to get updates out of her. time came I made a 500.00 deposit on her. when she was ready to come to my home she insisted on me paying her 1000.00 more before I picked her up saying it was for safety reason dont want to carry to much cash arround. I meet her then she said to me before I take her out and show you you may not want her. She showed me the girl was so tiny no way to breed her. We agreed so she knew ahead of time why waste my time. I asked for my money back and I will find one some where else My Husband was with me to witness all this.

She refused and said I have this other girl I promised she will be 6 pounds easy could even make 7 pounds I know my lines trust me. [continued below]....

..... Well I had a choice of being forced to take the other girl or lose my money so I took the girl I have watched her grow she is very bad quality that is not breed standard and she is only 4 pounds so no way I can safely breed her. So I lost my 2300.00 anyway I have contacted Naja on this matter She told me I cannot promise size even thos she did at the time and said I dont want you contacting me again unless their is a genetic health issue.

People like this needs to be stopped. I brought it up on line on FB and started getting other people telling me how she misreprsented their puppies they bought from her as well. So at best I can pet the yorkie out for 800.00 at best still a huge financial lose plus time lost towards breeding and finding another girl to replace her and have to raide it up first. Very sad. Also she told me please do not put my name with her dog. wow Last week I found out that there are mixed breeds in the yorkies pedigree as well and that line is being investigated so I can not breed her because Im an honest person and wouldnt do that to others. One girl told me she bought a puppy and it looked nothing like the pictures she was being sent. Please stop her from ripping other people off.

This report was posted on Ripoff Report on 08/29/2013 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Austin-Yorkies/Pflugerville-Texas-78660/Austin-Yorkies-Dream-Baby-Yorkies-Naja-Ayers-Sold-Breeding-female-to-knowing-she-was-to-1080220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

New Update

AUTHOR: DreamBabyYorkies - ()


Please read from bottom of this page to the top, to get the full story and to read it in order!!!  Or you can just read this post. Lol

She has done this to OTHERS!!!!! She has purchased 2 Maltese and 7 Yorkies in LESS than a year (8 months) and has bought and resold almost every single one of them. I took screenshots of her first getting them and how soon after she sells them (as soon as 1 week after getting them to a couple months). She slams the breeder to validate her reasons for getting rid of them. (she told me the 2 yorkies breeders she bought from a couple month before mine scammed her and like an idiot I believed her, little did I know this is her habit). The only difference is that I saw how crazy she was starting to act online and told her what I thought of her actions. That’s when everything hit the fan.

Please contact Beau Monde Maltese (Facebook) and Debi A. (Yorkie breeder she bought 4 dogs from), if you want to hear the craziness she has done to them and the rumors she tried to spread on them, like she did me. She stole Beau’s pictures of one of her boys and acted like it was hers until she was confronted (I have copies), and she did the EXACT same thing to me that she did to Debi, except Debi is super sweet and let her have her way. I wouldn’t so she continue to go after me.

This was my last discussions with this liar and vindictive and demented person, please look and see how she never made any of the allegations above. NOT ONE! : youtube.com/watch?v=jLjioPh02mg

Buyer and seller beware of this crazy!!!!

This puppy in question was sold to a different person for $2000+ by Cynthia (Cin, Cindi) Srna . Of course she didn’t think I would know, but I am now in contact with the new owners of the puppy in question. She sold this dog for breeding with full AKC registration and bragged about her in a post on facebook. Look in one of the previous post in this complaint to see that post.  And please remember that she made all these false complaints when the puppy in question was only 4.5 months old.

Again, EVERY SINGLE allegation she made is FALSE and I was able to make a video of our conversations the last few days we were talking. Please read EVERY post below and look at all of my proof and the screenshots.  This person is demented and crazy. I have NEVER met someone who I considered as ‘psychotic’ as her. This person went from trying to be my best friend to defaming and lying about me to everyone she knows. This was NEVER about the puppy in question (who she bragged about and sold for $2000+), this whole false complaint was about revenge. Every allegation above was a huge SHOCK to me because she never mentioned any of them to me, and this is the first time she EVER claimed them.  

She had a litter of Yorkie pups she was selling. Something was wrong with the pups, they looked like full breed Poodles.  Something was wrong with their DNA/linage. Attached is a copy of one of the pups in the litter, yes that was supposed to be a full bred Yorkie, that she was trying to sell for $1500-1800.  I was trying to help her figure out what was going on, and several people ended up deciding they didn’t want to buy from her at the same time I was trying to help her. You can tell something was wrong with the litter and it’s obvious to EVERYONE.  She blamed me for the reason why people decided to cancel the sale with her, saying I must have been spreading rumors. She got mad and became crazy at me. She had delusions that selling pups would be quick, that it doesn’t take time.

She bragged about the pup she got from me! Look at the post below to see proof of her wanting this pup and my other dog at the same time. But because she couldn’t afford it, she tried to make a payment arrangement for this dog. She LOVED this dog up until she thought I ruined her puppy sales. That was when she started making false reports on me and started slamming the puppy in question. She took many AMAZING pictures of the pup (look at posts below) and intentionally tried to take a bad one to post and slam me with. I looked at her Facebook and saw that she deleted everything having to do with this puppy, but I wasn’t dumb, and saved almost everything. PLEASE CONTACT ME FOR THE PROOF!!!!

Bottom line: This pup is a GORGEOUS pure bred Yorkie, that she practically begged me to let her have through payments. The original puppy she was going to get was 1lb 8oz at 8wks but ended up 1lbs 4oz at 8 1/2wks because of stress and travelling, I asked her if she wanted to keep her to get her weight up or did she want the other. But because she wanted this puppy above, she agreed and joyously traded her deposit to the new puppy. She even tried to HELP me sell the original puppy to strangers while her  husband and I stood by.  Not only that, I have a screenshot of her selling an adult 4lb female Yorkie (on the same yellow striped couch she had my puppy on) with full AKC for breeding. The ad was then deleted when I confronted them.  The puppy she is lying about was only 4.5months and already 4lbs, She is now 10-11 months and weighs over 5lbs.

Her lies about my reputation are ALL lies and made up stories. I only had on average 1 litter a year for 3 years, and didn’t have any pups for 2 ½ years before 2013.  Almost all puppies were sold locally except a hand full and they were NEVER sold on facebook or on any online forum. These are people I don’t even know on facebook so she is psychotic enough to make up rumors about me from past buyers. I don’t breed for money, the sales when straight back into the dogs and their medical/daily care. It makes zero sense and tells me how truly crazy and vile some people truly are at heart. I’ve learned my lesson to not trust everyone with one of my pups. I’m glad this pup found a new wonderful home, but I’m pissed at myself for ever falling for her lies. I actually believe this person is bipolar and believes she needs to seek help soon if she seriously has a problem.  

I’ve saved screenshots of her still defaming me and making up lies. If she continues on, I will get statements from others who sold to her about what she did to them and see what we can do about taking her to court. People shouldn’t do this. She NEEDS to issue an apology and stop trying to ruin people’s reputations.

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#2 REBUTTAL Individual responds


AUTHOR: DreamBabyYorkies - ()

Just an update on the situation. Proof that every single one of her allegations are lies and made up stories, all in revenge because she believes I started a rumor about her puppies on another litter. I recommend EVERYONE to look at all the rebuttals below to get the full story and to look at all proof.


Update: This girl has been resold. She is in a home of a wonderful person. When I asked for the weight of the puppy, she sent me an up to date weight on this girl on her facebook wall. At 5 months of age, this girl weighs 4lbs 6oz, charting her to now weigh 5.5-6lbs grown. When the report was first made with these lies, it was said she was only 4lbs grown. She is STILL a puppy and still has 7 months of growth ahead of her (puppies don't stop growing at 4 1/2 months). Attached ia a screen shot of her new owner telling me her weight on her facebook page, and Cynthia (bearcreek yorkies) commenting on the pictures this buyer posted, confirming she bought the dog from her.  See Proof A (part 1 and 2)  and the UTD picture of the Puppy in question. She is GORGEOUS!!!!


Also is a screen shot of me showing this buyer the pup she bought and her trying to come up with a payment plan to get her. I in NO way pushed her into getting the puppy. She wanted her waaaay before we met up. As you can see, she wanted the puppy and tried to make a payment plan to get her, too.  See Proof B (or look at this video: http://youtu.be/n4B_P8lJLkQ

If needed, I can provide proof that Cindi did say she did prefer a dark traditional pup over the parti girl, but I told her I wouldn't go down on the price, she said she understood. 

Regarding her asking for a refund, I will say now and forever that she NEVER asked for a refund. I wouldn't have hesitated to refund her everything but the deposit if she asked when she only paid 2/5ths of the purchase price.  We were friends at that time. When we met in person, her husband was only a part of our conversation in the last few minutes, amd most of those minutes were her trying to sell the parti puppy FOR me to a stranger. When I talked with him it was to agree at a time and place to meet, and to confirm that the original girl was too small. Then he asked if I was sure I wanted to sell the traditional girl, because Cynthia told him I was going to keep her. She loved and bragged about the girl being dark because she wanted dark chocolates.  Look at this video: http://www.youtube.com/watch?v=qeSQu9VSfSc 
See my contract for her puppy. See what is inside the contract. I ask that she post a copy of our agreement with me filling out every part and my signature(because I did fill out every part before I gave it to her, and I wouldn't be surprised if she posted a fake agreement).  I can NEVER guarantee the size of a puppy full grown. No one can.


I in no way pushed her to make more payments before we were to meet the first time. I asked her if she wanted to make another payment because where we would meet there would be thousands of people. I don't know of anyone who would walk around with a couple grand in cash. That's just asking for it to be stolen. And plus, this is the generation of credit/debit cards. I would have thought that way would have been easier. Either way, look at my proof when I asked if she would make another payment. That's all. She then said she had been thinking about it and sent it to me happily!!!   See Proof C


This puppy is NOT and has never been a mix. She never told me she thought she was a mix and never asked me anything about the linage of the dogs. If you look at this video and see my proof in my other rebuttals, you can see that she NEVER made that allegation or accused the dog  of having a mix background until she posted this rebuttal. She has tried to come up with many reasons to discredit me and to get rid of the puppy and she is willing to lie to do so.  See this video of all of our last conversationshttp://www.youtube.com/watch?v=UPUXeYXpBYg  Not once did she make this bogus allegation or lie. I can show proof that she tried to sell the pup for a couple weeks before she tried to make this allegation on ROR. It seemed like she was angry concerning me blocking her and decided to go after my dogs and character.


And I have NEVER had a buyer complaint before this person posted her false allegations. I have proof against all of her allegations. Before this year, I had not had a litter in 2 1/2 years. Before then, my sales were all to pet homes who ALL loved their babies, these are random people not on FB and are random people. Only 3 pups went to facebook friends. 1 to Cynthia, 1 to a person who I still talk with regularly, and another person who's last message I can post to show her saying how she loved the puppy. ALL of my past buyers love their puppies. She also acted like she loved this puppy until she believed I was spreading rumors concerning one of her litters. That is when everything went down hill, the complaints really came out then.


To zoom in on the pictures, click on them, then drag the picture into a new tab, it will blow the picture up. If you can not, please download the pictures to your computer and zoom in. You don't have to believe my word, just look at all the proof.

I hate liars and I hate lies... this whole thing was a huge attempt at getting revenge. This puppy is perfectly healthy and is so freaking beautiful. Cynthia/Cindi loved this girl and because of her need for revenge, she ended up hating her. 

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#3 REBUTTAL Owner of company

Here we go again....

AUTHOR: DreamBabyYorkies - ()

I would like to add: That I in no way asked Christina to stick up for me and I have asked her to not reply to this anymore unless it's with proof against one her Cynthia's allegations. I do not want her a part of this. The fact is (Christina can produce phone records) is that Christina and Cynthia talked, chatted, messaged each other TONS of times. She complained about my girl to Christina for a while, while at the same time smiling in my face, asking for help for everything. It made NO sense. You know she was my good friend yet you complained all the time to her, thinking she wouldn't tell me.You complained about superficial things like her ears keep going down, gold coming into her hair, her snout being longer than your other dogs, etc.

When she thought I was spreading rumors about her puppies, Cynthia got mad.  I confronted her about talking crap about the dog in question and Cynthia then said 'how would you know, I only told one person that and it was Christina' Look in my last rebuttal everyone! Look at the videos I posted in that rebutal... of when she blew up on me and really read what she said before she said everything was a misunderstanding. I confronted her and she backed off. 

This comes down to her being a liar and someone who regrets spending as much as she did on a traditional girl. There is NOTHING wrong with this girl. That is why she isn't producing proof concerning anything!!! I can produce proof of her showing her off and loving her, posting GORGEOUS pictures of her and bragging about her. Like I said, the hate all started when she thought I was spreading rumors about her puppies. Helping you out isn't the same as spreading rumors. Debi got that, yet you act so dense that you can't see what happened.

You're not an ethical breeder or person, Cynthia. If you were, you wouldn't be slandering people's name all because you're mad. You came up with bogus excuses for why you want to get rid of the girl all because you're mad at me. It's despicable and shows your true colors. Be mad at me!! I get that, but why take it out on the girl and on yourself? I believe you tried to sale her for almost 1/3rd of the price because that's your excuse for saing I screwed you over. If you can say you can't even get that, then you can grab more sympathy. But the truth is, no one told you to price her so low. You NEVER tried to place her at the price you paid. You intentionally tried to post bad pictures of her with my name on it to get back at me and you never really tried to sell the girl fairly. I have copies of the facebook post and the video! Our last conversation was about that. You're sick in the head for trying to manipulate everything to make it seem like you're the victim. Be a women and stop lying and schemeing. 

I hope you find the puppy a loving home soon because she deserves someone who will love and spoil her, not someone who is vindictive and tries to take it out on her. That girl is perfectly healthy, beautiful, and the perfect size, still charting 5-6lbs grown (if people would look at one of the videos and my pictures in my other rebutal, they will see that the pup grew 1/2lb in 1 month, keeping her on schedule on that weight.) I would be glad when you finally sale her because I never have to hear your name again.

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#4 Author of original report

Hear say dont hold water

AUTHOR: Cin - ()

 Christene thats calling the kettle black dont you think. You jump in what wasnt your concern after telling me you under stood and I had to vent so you want to play you got it. My biggest problem is I trusted you believed everything you said to me including that you loved me and would not get in the middle of this  sounds like you lied so people can and will believe what they want you and Naja actually cant hurt me so give it up Im the one who didnt do a con job here and you know it. Naja needs you to fight her battles pretty pathetic. She is a big enough girl to rip people off lie to them refuse their money back then let her handle her own mess you are only hurting yourself. Remeber when you told me dont be mad but Im backing out on a sale and I told you I expected it? Because several people told me to expect it you do it all the time. I tried being nice and not hurt your feeling so I didnt tell you. If it werent me it would and has been others. Im proud that Im a good breeder like I said all this slander talk is silly you are the only one at the time I discussed anything to and never Bashed Naja only discussed that dog and the dealings behind the dog only so good luck with yr games Ive had enough and as far as selling puppies go yes here bs of poodle hair spread like wildfire with nothing to back it up only takes one person to start a rumor everything that is passed from one to another it gets changed more. I know your not that stupid to understand that you said it was slanderous yourself yes I have it in the chat as well as you do you saying. So get over it this doesnt concern you your not her Mommy and not in High school she should get out if SHE cant handle one standing up for them self and not taking her crap. Have a good love your your dogs and move on noone cares. I have sold 3 puppies this Month but you all so worried about talking crap you had no idea now what?

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#5 REBUTTAL Owner of company


AUTHOR: Christina - ()

Best friends or not I stand for what I believe is right... I listened to you for months complain about this girl and if I thought she was poor quality, do you think I would have wanted her? I simply tried to pacify you after listening to your complaints day in and day out. Grow up Cynthia. Breeding is a tough business and if you cant handle it, perhaps it is best if you choose not to breed rather than slander someone'sreputation for no reason. YOU chose to buy that dog and nobody twisted your arm. As far as Tiffnay is concerned I have no idea why you find it necessary to discuss another situation between myself and this breeder. Your reputation in the end will speak for itself. Just as Austin Yorkies reputation will and she is an amazing breeder.

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#6 REBUTTAL Owner of company

Again, making up stories.

AUTHOR: DreamBabyYorkies - ()

Wow, what a huge liar. Are you really just going to lie just like that? and bring your husband into it, so both of you can lie???  You are literally a sick individual. You NEVER asked for a refund for the parti girl. If you would have asked, I would have given you $500 back and kept the deposit because you only paid $1000 total then. It would have been that simple. But you didn't ask because I did tell you over and over that I didn't guarantee anything such as size so the words NEVER came out of your mouth. But even then, if you would have asked, I would have worked with you!!!

You KNOW we spent 99% of our conversations online in messages, so you know you have NO proof regarding anything so you are claiming lies concernng what happened when we met. You know I told you I would NEVER guarantee the size of the dog, the breeding ability, etc of the dog. I told you the puppy was 2wks old when you reserved her and to think it over. You was in a huge rush to reserve her yet you said you agreed with what I guaranteed.

Is that what you do? Make up lies to fit your need? When we were together you were extremely happy to see the parti girl and then when we started talking about how tiny she was, You said, ' Aww man, she's just too tiny. I don't think I can take her.' I told you it could be the stress of the travels and that there could be a chance that she gets over 4lbs, but then I said I also know you prefer one over 5lbs. Then I said, remember that dark traditional I had that carries chocolate? And you said 'oh yeah.' Then I said would you like her? I was going to keep her but I know you wanted her too'. And you were like, 'I don't know, You're sure you can give her up?

I said yeap, because I didn't want you to leave empty handed after waiting 6wks. ' Your husband then came up. He was there for only a few short minutes (like 3min), didn't say anything except, 'Are you getting her?' You said 'she's just too small. But she has another one I'm getting, She was going to keep her. She carries chocolate and is pure black' Then he asked, 'Are you sure you want to give her up?' Then someone walked over acting interested in the puppy. You were all happy and trying to sell the puppy, saying 'I'm trying to make the sale for you, hahaha.' Your husband probably only said 3 sentences before he asked if I were free to meet in a couple hrs and he came at the very last part of our conversation.

EIther way, NONE of it matters, because it's not about that girl, it's about this traditional girl that you are complaining about, making up lies about. I don't understand it, if you didn't like her, why not just find her a new home? I know why, it's because you think I ruined your sales so now you want to get back at me to try and ruin my rep while getting rid of the puppy. This isn't the first time you did this, all of your first yorkies you got rid of, but not before complaining about their breeder's too me. You told me they all lied to you and lied about the lines/sizes. Now I see how you operate. You regret your purchases and take it out on the breeders. You did this every single time. Sick.

And so what that I'm in my 20's? I'm older than 23 and been breeding for 5 years. Who cares? I don't breed for the money, I breed because I enjoy it. This is the first year I have had more than 1 litter. Who cares? All of that down time has been spent researching the breed, the colors, and helping people. I spent 6wks helping you and you soaked it all up. I've been breeding longer than you to know that the curliness in your newborn puppies wasn't normal, and I was smart enough to try and help you to get opinions on why that was happening, asking people breeding 10-30 years. I was trying to HELP you, that is what being a  friend and breeder is. Figuring out what is wrong and helping preventingit from the future or seeing what is going on.

I'm through with you and your slanderous statements. Everything she was saying is FALSE!!!! And I can show Messages that goes against every single one of her claims. Sellers/Buyers beware of this person.

For some reason my videos didnt attach last time: http://youtu.be/UPUXeYXpBYg


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#7 Author of original report

Clearing the record

AUTHOR: Cin - ()

 She clearly to swimming in her own path of disctruction she is 23 only been breeding 2-3 years do I regrat buying the dog well the fact that this dog wsnt the one I bought and either I lose the money I had already paid or take this one yes I regret that situation but didnt want  to lose the money as she refused to refund it. Yes she is trying to argue that I never asked for it back because this discussion was one we had in person WITH my husband by my side hearing it was well and he didnt want to get the said puppy either. This is my last staement reguarding this not going to have arguements like she is doing and she is trying to say buyers remorse when she has no idea I personally havnt even talked to her since she told me I dont want to hear from you unless the dog has a genetic disorder.

Its totally sad one can be that ugly and not handle their business like an adult. I have puppies right now they are to small to sell atm and I know for a fact 2 girls are to small to breed its called experience and common scence I will always stand behine every puppy I sell if its for breeding then I will stand behind it as that it will produce at least 1 baby and be big enough to safely breed. I guess thats what seperates good breeders from Bad breeders. Good luck to you all and hope you find better breeders than this person who is only in it for the money. I only want whats best for my babies and hope everyone who buys a puppy no matter who it is get the puppy they want and love.

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#8 REBUTTAL Owner of company

Videos of our conversations.

AUTHOR: DreamBabyYorkies - ()

Now please look at these videos attached. I created these videos so she can't say that I altered the words or the rearranged what was said. One video shows my health guarantee. Before she placed a deposit on any of my puppies, I asked her to think it over and read over the guarantee before placing a deposit. She said she did and she wanted to go through with it. Within hrs, she sent the deposit! Also part of that video shows me opening the health guarantee/sales contract and me pointing out the section which shows what I don't guarantee. It's the very first thing in my agreement. I can't control what she looks like as she grows and how big she would get. But she is already over 4lbs at only 5 months so there's a huge chance that she will get over 6lbs grown! She has over 7 months to grow.

The other video features our last conversations. See how we were great friends and how I tried to help her with why her puppies's coat was a certain way. I asked people in private who have bred for 10-30 years (they didn't share anything) and no one said anything to anyone in the public. All was in private with only 2 dozen people who would NEVER say a word. She got mad about that and after our little tif, she replied back that all of it was a misunderstanding. But behind the scenes with other people, she kept running her mouth, slandering my name, saying I was spreading rumors. She held a huge grudge but to me acted like nothing happened.  She then contacts me with a bad picture of the puppy in question, Not knowing that I saved copies of pictures of this puppy that she posted somewhere else during that same photo session. She was trying to show me the bad only and act like thats all she could take. Just read on, and see how she blew up and how I told her to find the baby a new home. She did a complete 180 on me becasue she thought I was spreading rumors and took it out on the puppy, the sale, and on me. But that is NOT the case. Her sales fell through because it's a bad time to sell! Ask around!!! Most people aren't selling pups within 1-2wks, it takes time! People are thinking twice before buying. You have unrealistic expectations on breeding and placing pups. This is the norm, this is how breeding goes.

Then she tried to sell the pup at $1600 (never tried to sell her at the asking price). Within a week then went down to $800. You can't sell a puppy within a week at this time. It takes time! Especially when you're trying to be spiteful on facebook and post the worst pictures first.

Like I said, I can't guarantee any puppies size or features as they grow, and you knew that, and now you have buyers remorse on top of being vindictive about thinking I was spreading rumors.  That is NO reason to slander my name and come up with all these random lies about the puppy and the sale. Just tell it as it is, you're mad that you can't sell your other puppies (blaming me) and you just don't like her looks anymore. That's it! Keep it about that. You should have just let me know that you didn't like her anymore and i could have helped you placed her, because others were interested in buying her. But no, you had to make defamating statements behind the scenes to my friends, thinking I wouldn't find out, and had to create drama all over the place.

It was a simple sale that you regret! That was it!!! So why did you have to slander my name and come up with all of these bogus reasons? NOT once did you ask for your money back or for anything!!!!! I have NEVER met someone like you, and it's disgusting what lengths you would do because of your own regrets. Do you have any idea what you're doing all because you just regret the sale (spending the amount you did and how she isn't turning out how you hoped)? I did nothing wrong. Just imagine someone doing this to you all because they don't like the looks of the puppy a few months after buying him/her. Sick.

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#9 REBUTTAL Owner of company

Get Over it

AUTHOR: Christina - ()

Do I have issues? You bet I do. I have a problem with people who choose to buy a dog and slander someone's name simply because they regret the purchase. I without question backed out of  two sales with you. I wouldnt buy a plugged nickel from you. You lie to suit your own purposes. As for Tiffany, I wont respond to that as that is not the issue we are discussing. This girl who you feel is not "breeding quality" is a stunning girl and worth every penny. Best friends? You bet I am... and the reason I am is because I have listened to her for years talk about her dogs, seen her adult dogs and the quality of those, and all the gorgeous puppies her babies produce. I have enormous respect for her as a fellow breeder and as my best friend. And I would buy from her over and over and over again BECAUSE I know the quality. I also have first hand knowledge of these lies as you complained for months about this gorgeous girl. It is nothing more than a vicious attack and sad because this little girl is so stunning.. Sorry folks you have to be subjected to someone who regrets their purchase..

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#10 REBUTTAL Owner of company


AUTHOR: DreamBabyYorkies - ()

I want a list of names of all the other people I have scammed, because that is ANOTHER slanderous statement. Before this year, I didn't have puppies for over 2 years. And before then, I had an average of 1 litter a year for 3 years!!!!! I have proof of that. And I can get statements from people regarding that. Cynthia is the ONLY person that has ever complained to me. And once I show the video I will take, you will see how buddy buddy we were until she thought I told the world that her litter of pups were poodles or mixes. No one has to take my word for it, once I post the video, I welcome people to check it out and see when her tune changed. That is when she started making these snide remarks and statements about the puppy in question.

 Look at the picture attached, 1 is from when I had her (I took) and 1 is from when she was in Cynthia's care. This pup was GORGEOUS!!! If her looks changed as she got older, how is that my fault? Is that reason for posting and slandering my name and image? It's wrong and she's a disgusting human being. That is why I said be weary of selling and buying from her. You see how vindictive and crazy she became to me, when we were good friends. Imagine what she would do to you just because she misunderstood some information. She's crazy!

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#11 REBUTTAL Owner of company

I will update soon!!

AUTHOR: DreamBabyYorkies - ()

Now we get to why she is slandeirng my name!!!! She thinks I ruin her sales, like I said!!!! I will be making a video of our messages to each other. We talked on the phone twice total throughout this whole transaction (other than the time we were meeting and had to call each other to see if we were there), and even then, ask her to show you her phone records and to show you how long we spoke!!!

99% of our transaction have been through private messaging through facebook. Look at the pictures i added to my other rebuttal and see how they are sync'd to each other. I will also make a video where I am scrolling through the messages so people can see that they go together. I didn't nick pick what I wanted, I posted what happened in order. Once I am finished with the video I will post it so everyone can see the order of events.

 That is why I said she was being vindictive!!! When I post the video, you will see how she went from being super good friends with me to acting like I was an enemy in the last few weeks. Making it seem like I was spreading rumors. In the messages, you will see that once she thought I was spreading rumors on her dogs, she started making crazy statements and sending me crazy messages as if I was doing her wrong. All becasue she believes I was saying her puppies were poodles. NO. I said the curliness her puppies had reminded me of poodles. In a closed group, I asked 2 dozen people have they ever seen anything like that before. I never said they were poodles, but a couple people commented and said they did remind them of poodles without me EVER saying they looked like 'poodles.' One of this group member then contacted the original breeder of this dam and ask them do they know why the coat was that way. They told Cynthia/BearCreek and bearcreek blew up on me. I told her to get exact proof of what I said. These people weren't going to ever buy from her. No one outside the group, the Dam's previous owner and Cynthia ever said they were poodles or reminded them of poodles, yet Cynthia was paraniod that she wasn't selling her babies because of that and made a public statement saying she heard rumors that people were saying so. That was NOT true! Her doing that statement was what got people thinking. Not me, she did that to her self.

 Then as the weeks went by, we were still cool. She said it was a misunderatanding and everything was done. Then several people cancelled their sales with her. But it wasn't my fault!! I know who exactly tried to buy from her, and even referred her to people!! I will use their initials CS - she can't bring another dog home because she still has to place a couple boys into pet homes first. BG - She can't afford it, it was never a sure thing with her. The price was too high VR - She was already looking at other breeder's pups and there was never a guarantee that she was going to buy from Cynthia.

 This is what breeding is all about. You make sales and sometimes you loose them. That is why you get a deposit. You can't put your bad sales on some random reasons that was NOT my fault. Don't put your lack of sales on someone else!!!

 No one ripped you off. You got everything I promised and that dog is beautiful. If she isn't beautiful to you, all you had to do is find her a new home, but you didn't do that. You decided to cause unnecessary drama on Facebook and say you are sticking up for yourself, which isn't the case. You're just slandering me becasue you're mad. It's NOT my fault that you are trying to sale her for such a low price. You had her up for $1600 and then halfened her price within a week because you didnt get any emails. It was only 1 freaking week!!! Stop rushing everything and stop having these unrealistic views about being a breeder. You're ruining my reputation becasue of buyers regret. There is NOTHING wrong with this dog. She will get over 5lbs. You could easily keep her and monitor her, but no, you can't wait to get rid of her.

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#12 Author of original report

Naja has to much drama to even get thro

AUTHOR: Cin - ()

OK Sorry anyone has to read all this mess. She has totally filtered thro messages posting only parts to twist away from the real discussion and we have talked on phone and what I say is the truth. Further more she slandered me saying babies I have may have poodle in them and it was not my breeding and spread it all over costing me sales of puppies that were reserved. I refuse to deal with this type of dishonest person that is only breeding for the money as I said before My husband was with me when she promised the girls size and talked her up to be top quality and refusing to return my money people give us Honest breeders that breed for the love of the dog a bad name. I will not list the names of the other people you scammed its not good business it is up to them. I have never been so disappointed in a fellow breeder before. I have bought other dogs from other breeders They did not misrepresent them happy clean sales and I could furnish those breeders upon request if needed I do not have to hide behind word as these 2 best friends have.

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#13 Author of original report

Christene Swingle of Houston,TX

AUTHOR: Cin - ()

 Christene Swingle of Houston is Austin Yorkies Best Friend and has her own issues she reserves puppies from breeder and backs out even has done it to me twice. So I am not surprised by her statements at all. Christene is the only one I discussed the dog in question about which She also agreed how bad her nose was when it was all said and done. Furthermore she also bought a dog from Parti Yorkies and complained to no end about that dog so a bit confusing that if I feel my purchase for 2300 is totally not what I paid for is wrong if I complain so sad really.

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#14 REBUTTAL Owner of company

She has twisted everything that has happened.

AUTHOR: DreamBabyYorkies - ()

Something is seriously wrong with you Cynthia.  This transaction is between Cynthia Srna AKA.
BearCreek yorkies (Business)
456 Deer meadows Drive
Canyon lake, TX 78133
United States

She is literally the only buyer that has complained about one of my dogs. And I’m 100% sure it’s because of buyer remorse and the amount she paid for the puppy. I wanted to keep this puppy. The puppy is BEAUTIFUL. But I want nothing to do with this person anymore. She has shown to be very ugly and vindictive for no reason. SELLERS BEWARE. All it took was for her to believe one thing that wasn’t true and all of a sudden she went to so many people to complain and slander my character.

She never came to talk to me, she went to others to slam me and then she would come to me to ask innocent questions as if people didn’t come to me to warn me of what she was doing. I am willing to get emails/signed statements on this. She doesn’t think like a normal person. And I am willing to share every single message between us to in our last messages to show you what I mean. We didn’t speak on the phone, we did it all in online messages so all proof is there. I warn you, if you have sold to her or have bought from her, don’t speak with her on the phone, only through email so you can have the proof against her slanderous statements.  

I asked that all that have read all of these posts/rebuttals to come to me and look at every screenshot between us. And you make up your mind.

It started with her wanting to buy a female parti Yorkshire Terrier. She saw her and automatically wanted her. At only 2wks old, I advertised her for sale. She was born at 4oz. When I advertised her, she was 13oz at 2wks. That is when she, Cynthia/BearCreek Yorkies, placed down the non-refundable deposit. This wasn’t a dog from my breeding. I studded out a male and I got to pick out a puppy. I can show everyone the email I got from the Dam’s owner and can get emails/statements from people that saw my ad. Cynthia (BearCreek Yorkies) saw the ad and wanted her. At the time, the puppy was charting over 5lbs.

I sent her a copy of my health guarantee, which she did sign and gave to me on the day she was supposed to pick her up on.  She knew the complete situation before hand about the fact that this puppy was a pick puppy back. Before she made the deposit, I told her to think it over and to read my health guarantee because she was too young to guarantee something such as size. My health guarantee specifically says, I CAN NOT guarantee the adult size of the puppy. We talked, I told her that the pup is young so she might want to wait, but no, she wanted her asap and placed the deposit, saying she read the agreement over and agreed with everything. If she didn’t agree to it, I would have never made the sale.

As the weeks went by, the Dam’s owner would update me with pictures once a week or every other week. Cynthia wanted it every week, but the Dam’s owner had a couple businesses to run, she couldn’t take pictures as much, but she did every other week at the least. She also sent me UTD weights. She went from charting over 5lbs, to charting 4.5lbs. And then when I picked her up, she ended up charting around 3.5lbs grown (I didn’t know until I picked her up and weighed her). At this time, she sent me a couple payments on this puppy (a deposit and another payment). Her final price owed was $1500. Yes, I encouraged her to make at least $1000 before meeting up so she didn’t have to carry as much cash around on her.

I heard the horror stories of people getting robbed, and theft can be high where we were meeting (where thousands of people would be).  The Dam’s owner gave me a health certificate of the parti puppy. She was 1.8lbs at 8wks on the vet report. But with me, she was only 1lb 3oz. That is no one’s fault, but I saw how small she was when I picked up the puppy. She was a little bit on the smaller side, but healthy. My thoughts was that she probably wasn’t eating well and was nervous because this was the first time she was away from her mother and was travelling continuously over the last couple days. . When I saw how tiny she was, Cynthia and I were already supposed to meet up so we met up. She saw how tiny she was and we both agreed that she wasn’t going to be big enough to breed, but she didn’t ask for a refund...

I told her it could just be the nervousness and that she might be able to get the weight up, who knows. She says she didn’t want her. I said I still have the other puppy she wanted (my dark traditional). She asked if she carried Chocolate and I said yes, so she said she definitely wanted her (in our past messages, she wanted this girl but could only do payments when she was already in her care, which I refused). OK, we left and met back up several hours later. She got the dog in question and she loved her. The parti girl was $2500, and the traditional girl was $2300, she was EXTREMELY happy about that.  She bragged about her all on facebook and kept posting pictures (please contact me for copies of the beautiful pictures she was taking).

Everything was excellent until she started seeing prices on colored dogs. She saw that if she looked, she could easily buy a chocolate Yorkie for $1200-1800, which she did. She never complained to me, but she complained about the fact to a close friend of mine. Saying she paid way too much and that she was mad. But she NEVER came to me about the fact.

Now, I would like to say, this person has NEVER asked for her money back.  In fact, in our LAST messages to each other, she told me I shouldn't make her angry, she thinks I ruined the sales of 3 puppies she had and basically told me she didn't want the dog anymore and that is why she was being vindictive.  All because of people turning down her sales for no reason of mine!  THIS IS WHY I DELETEED HER!!! We weren’t even talking about the puppy’s weight. The whole time she had the puppy, she probably brought up her weight 2-3 times, each time she NEVER complained. She has this thing where she believes all dogs will sell fast. She has resold almost all of her first Yorkies. When they didn’t sell at the asking price in a week or so, she goes down over and over until she is only asking a few hundred. She believes they will sell super-fast.


Our last day of messages (I have screenshots of) I told her why was she showing me the worse pictures of her puppy. She didn't know, but I had copies of her pictures she posted in her ads outside of facebook. She literally took the time to take bad pictures of her and of course some good pictures of her, but only showing me the bad. I have pictures of this puppy in my care and when she was with Cynthia, she was beautiful. You can tell when she started to resent the puppy because she thought I did something to her sales. I will post the pictures she used to take and the ones she started showing me. When she was happy with the puppy and that was her last purchase, she was over the moon with having her. And then she decided to buy a chocolate puppy at a percentage of the price she paid for my puppy and then things started going downhill. She was speaking with my bestfriend the whole time. It went from pleasant and great conversations to complaints every time she talked to my friend. What type of complaints? Well the puppy was 4 ½ months and 4lbs, she said the pup wasn’t going to grow anymore and would stay 4lbs at 4 ½ months. (S/N: I have a screenshot of her saying the pup was 3.6lbs at  3 1/2 months, and then she gained ½ pound in 1 month, she is growing on schedule!)

She said this to an extremely close friend. … (ohhh, my favorite complaint) there is gold/silver hair coming in her hair on her head at 4months, she didn’t want the coat to change colors at all. It’s a YORKIE. Of course it will change colors. The dog is extremely dark, but a small part of her hair will continue to change colors because she’s only a puppy. But I guess she didn’t understand that and said I don’t know my lines because she started changing color a tiny bit. It has nothing to do with lines, and everything to do with a Yorkshire Terrier trait.  There are more complaints. Things she never came to me with but went to others to say. They came to me and warned me of what she was saying.  

After our last messages, I encouraged her to find the puppy a new home if she was unhappy with her. I asked that she find her a pet home. If you look at our messages before our final day of speaking you can see that she was calling the puppy names and making rude comments. I told her it might be best to find the puppy a new home where she will be spoiled and loved because I could tell she was being vindictive and taking it out on the puppy. There is NOTHING wrong with the puppy. The puppy is still charting over 5lbs grown (right now she just hit 5 months on August 22nd and already weighs over 4lbs). She still has over 7 months of growing to do.  And the puppy is beautiful in most of her pictures, it’s the pictures she takes the time to make sure are bad that are horrible. Of course they are bad; she needs an excuse to hang me and to validate her reasons to get rid of her. The puppy needs a loving home, not someone who complains and talks about her every chance she gets.

And to the comment about her being a mix, It is NOT true. Post your proof. There are other lines that have been in question from AKC but my dogs are pure bred. The male (who you are saying is a mix) is DNA’d through AKC and his father is, too. To my knowledge, if there was an investigation, which you people said there was a while ago, then his papers would have been pulled. They NEVER were. You’re getting your information from people that are fighting and arguing for refunds from their own breeders. People that are having their own wars. You want to join in so you can have another reason to go after me. EVERYONE, look at our messages, this was never brought up to me, yet on Facebook, there have been several conversations of lines possibly having mixes in it. My dog was never brought into it until you decided you wanted to contact others to try and discredit me. I could care less. I have copies of your ads, trying to sell this pup as a pet before you were trying to make claims of her being a mix, and I have copy of all of our messages, showing how vindictive and crazy you became for no reason other than from your own paranoia.

Now, you are slandering my name and creating LIES. Twisting everything around to make you seem like the victim. I have PROOF of everything. You need to retract your statement otherwise this is slander and defamation. If you don’t like her looks anymore, just say you don’t like it and we could have worked together to find her a new home. But you came to me with hate and slander in your heart. You went from being a sweet person to the most vindictive and evil people I have ever had to deal with. What you have done and said isn’t right. 

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#15 REBUTTAL Owner of company

100% False

AUTHOR: Christina - ()

I read this report and have to say I am shocked and disgusted at the lengths people will go to simply because of buyer remorse. After reading it,  I felt compelled to respond. I have also purchased a dog from Austin Yorkies.  Ginger is not only gorgeous but everything Naja Ayres told me she would be for a very reasonable price. I have watched this little girl in question grow and she gets prettier every day. As a matter of fact, I originally wanted to buy her. If you could see her face and clearer pictures, her looks and quality would be very evident. Just because a buyer regrets purchasing a dog does not give them the right to maliciously slander someone's reputation. NO breeder guarantees breeding size in a female as it is impossible to know what that adult weight will be exactly. All we can do as breeders is go by the weight chart to follow their growth and this little girl will certainly be big enough for breeding. As  far as papers, well unless their is something from AKC stating there is a problem with her papers, that is no more than gossip and irrevelant. To me, this looks like a case of buyer remorse and no more than that.

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