- Report: #767025
Report - Rebuttal - Arbitrate
Complaint Review: Autoroute Car Centres Ltd
Autoroute Car Centres LtdNorton Cross, Teynham,Sittingbourne, Kent, ME9 9J Internet United States of America
Autoroute Car Centres Ltd Bredhurst/Autoroute Car Centres Ltd Refused to honour warranty, or even cover cost of parts required to fix car bought 1 week ago! Sittingbourne Internet
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I called to check the car was available before I made my trip, and when I arrived they had increased the screen price from that shown on their web-site. I should have known at this point!
The screen price was to include a life time warranty. However due to the price offered on my used car they worked it that I had to pay extra to obtain this level of peace of mind cover.
However when you need to make a claim when a major item fails of the car the dealer will refuse even to pay towards the cost of a repair and claim wear and tear and confirm that it was working when it left!
In the end I paid a reputable company to fix the problem and now another issue is found with the car and I already know what the response will be from Autoroute car centre.
This report was posted on Ripoff Report on 08/19/2011 03:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Autoroute-Car-Centres-Ltd/internet/Autoroute-Car-Centres-Ltd-BredhurstAutoroute-Car-Centres-Ltd-Refused-to-honour-warranty-767025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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