• Report: #1043430

Complaint Review: Bay Jewels & Antiques:Luxury Line

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  • Submitted: Mon, April 15, 2013
  • Updated: Fri, April 19, 2013

  • Reported By: Anonymous — New York New York
Bay Jewels & Antiques:Luxury Line
4000 Rio Road #36 Carmel, California United States of America

Bay Jewels & Antiques:Luxury Line Lisa Rhodes Davenport Online Scam!!! Carmel, California

*Author of original report: Finally received the money!

*Author of original report: Will receive funds by Monday....

*Author of original report: Received the bracelet,but ***NOT*** what is described!

*General Comment: Bay Jewels and Antiques

*Author of original report: Update re: Bay Jewels/Lisa Davenport

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I ordered & paid for a bracelet from this business,and I never received it.Her shop on Rubylane is now closed!

On 02/12/2013,I ordered a bracelet from Lisa Davenport on Rubylane's website.

Name of business is BayJewels & Antiques Luxury line:Owner's name is Lisa-Rhodes-Davenport. Her  address is 4000 Rio Road #36 Carmel,Ca. 93923,<(this is where both payments were sent)She has an alternate address,which is 22300 Homestead Road #314,Cupertino,Ca.95014

Item ID 249Levin.
Ed Levin 14k/ss bracelet price $249-
 This was layaway.
03/01/13 $100 in cash was sent
03/23/13 $149  postal money order was sent
Item was paid in full.

I sent messages asking when I would receive the bracelet,to no avail! Communication during the layaway process was sporadic/almost nonexistent at best. [continued below]....
.....When I sent a message on 03/27/13 as to when she would ship the bracelet,I received a one word response "tomorrow". On March 31st,she changed the Purchase Order to "sold item." On 03/31/2013,she closed her shop on Rubylane.I tried calling her phone number,and it is disconnected.

Attempted to reach out to Rubylane,& they only thing that they've done is send her several messages,& they've received no response whatsoever! Rubylane refuses to help me with a refund as well!

I was have contacted the district attorney regarding this, and also The Better Business Bureau. This is despicable! This was to be a gift for a family member.Now,I don't have the funds to provide another gift.If you are a victim,please call the District Attorney of Santa Clara,Ca. for consumer fraud! The # is 408-299-7400 

I want this negative rating to be on this website on her business page,so others won't be victimized when she decides to open another business!












22300 Homestead Road # 314 


Cupertino, CA 95014




This report was posted on Ripoff Report on 04/15/2013 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bay-Jewels-AntiquesLuxury-Line/Carmel-California-93923/Bay-Jewels-AntiquesLuxury-Line-Lisa-Rhodes-Davenport-Online-Scam-Carmel-California-1043430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Finally received the money!

AUTHOR: Anonymous - ()

I finally received the money that was due to me,more than a week after it was promised. And for good measure,the website that listed the bracelet deleted all of my pertinent  purchase order information,but I previously had copied & pasted it,and saved it in a folder.Now I can finally put this nightmare behind me!

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#2 Author of original report

Will receive funds by Monday....

AUTHOR: Anonymous - ()

Just received message from Ms. Davenport today (05/04),and she states that I will have the funds by Monday.Sure hope so!!!

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#3 Author of original report

Received the bracelet,but ***NOT*** what is described!

AUTHOR: Anonymous - ()

Finally recieved Ed Levin bracelet on (4/24),but it is NOT the one described in Ms. Davenport's shop.

Ed Levin makes 2 versions of this bracelet: a solid 14k & sterling,which sells for $1358,and a less expensive version of the same design elements ,which sells for $530. In her Rubylane shop,Ms.Davenport stated that she was selling the ***solid gold*** version.When I finally received the bracelet after a month,it turned out to be the less expensive $530 version. I took it to my local jeweler,and this was verified.

She had promised to issue me a partial refund,and I still have not received the money yet! I was told that it would be mailed on 04/26,never received the money.Spoke with her on the phone,and she promised that it would be sent Priority Mail,& that I would get it today (05/04).Still no money! Sent an e-mail,and still no response. Going to update district attorney's office this week,and also the Better Business Bureau.

Here is the link for bracelet that was described....

www.rubylane.com/item/61838-389011x20249levin/Designer-Ed-Levin-Vintage-Perpetual

She sold this bracelet for a friend,& she claimed that  she was told it was the more expensive version.Mistakes happen,but when they occur,you should make it right by following through on your promises! If I don't receieve the refund,or a response within the next couple of days,I will update the DA,and the Better Business Bureau

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#4 General Comment

Bay Jewels and Antiques

AUTHOR: bentbullet - ()

I too had a similart experience with Lisa Davenport I threatened to call the FBI Since this is actually interstate wire fraud She finally sent me the earrings I bought for 200.00.  The real culprit here and I will file a new ripoff report on them is "Ruby(ripoff)Lane  All I got from them is was a form letter telling me how great their customer service was rated but no help They even removed my Email correspondence with Lisa Davenport supporting my legal claim                                                                                                                                                             I finally threatened to include them as coconspirators in interstate wire fraud. They enabled it to occur and covered up the evidence. Lisa Davenport did finally send me the merchandise and I will remove my report on her .                                                                                                                                                               I just dont understand how after 7 years you just stop dealing  honestly with people. A simple Email would have made me feel like it was just a delay. Go after Ruby Lane They have no protections in place like paypal, and they honestly dont care. They will never see a dime of my money again. I spend thousands on ebay yearly.   Hang in there and push until you get your merchandise  
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#5 Author of original report

Update re: Bay Jewels/Lisa Davenport

AUTHOR: Anonymous - ()

 I just received an e-mail from Lisa Davenport today,and she said that she was in the hospital,but she will ship my bracelet out today! (04/19/13) I am hoping that this is the case!
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