• Report: #952412

Complaint Review: Bonham Chrysler Cash Corral

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  • Submitted: Mon, October 08, 2012
  • Updated: Thu, October 18, 2012

  • Reported By: M. — Melissa Texas United States of America
Bonham Chrysler Cash Corral
1522 W. Sam Rayburn Dr. Bonham, Texas United States of America

Bonham Chrysler Cash Corral "Home of Family Values" I think NOT! Bonham, Texas

*Author of original report: How About This

*Consumer Comment: Yep, I refuse to grow up....

*Consumer Comment: Translation

*Author of original report: Attention Ken!

*Consumer Comment: In response to your comment...below...

*Author of original report: For Ramjet

*Author of original report: For Jim

*Consumer Comment: What else?

*Consumer Comment: What Were You Expecting Them To Do?

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I'm hoping those who are reading this have not yet purchased from Bonham Chrysler's Cash Corral- BUYER BEWARE as I wish I did my homework before throwing away $4,000 cash down the toilet.

I am not an unintelligent person and is quiet aware of the meaning of an "AS IS" vehicle. However; One would hope that a $4,000 vehicle would last longer than less of two months. I purchased a 1999 Isuzu Rodeo with 200k miles for an overcharged amount of $4,000.

I was fully aware that this will not last me a long period time but clearly, I put too much trust into Bonham Chrysler's famous slogan "Home of Family Values" and trusted that this vehicle, despite the year and amount of mileage, surely would have been checked prior to selling to what they advertise as wanting happy and repeat customers.   

Not even two months later, the engine needs to be replaced. Now I'm all out of cash and without a vehicle. My shady salesman, Erik and his associate Jimmy did not even have a care to assist or have the guts to return a call. 

Their sorry excuse of a General Manager, Mike Bell at least returned the call but politely, informed me there was nothing they could do. I say sorry excuse because, a REAL MANAGER would never tell a customer sorry...tough luck...better luck next time- which in hiding, is really what was said to me.

I guess this is the difference between a small country dealership versus the big city dealerships. Here's a real management tip for you Mike Bell and Eugene Knies, the owner of Bonham Chrysler, HELP YOUR CUSTOMERS, FIND A SOLUTION! TELL ME ANYTHING EXCEPT YOUR s**t OUT OF LUCK!

By no means do I expect a refund, another vehicle or a discount for the repairs. I JUST WANTED SOME TYPE OF WILLINGNESS TO HELP YOUR CUSTOMERS. Never the less, nothing will be done as they have already cashed my check and in reality that is all they care about.

BUYERS- There are far too many dealerships around to have to settle for a junk lot such as the Cash Corral. The lot itself and the other pieces of crap should have turned me away as soon I pulled in. 

This report was posted on Ripoff Report on 10/08/2012 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bonham-Chrysler-Cash-Corral/Bonham-Texas-75418/Bonham-Chrysler-Cash-Corral-Home-of-Family-Values-I-think-NOT-Bonham-Texas-952412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
4Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

How About This

AUTHOR: M. Nelson - (USA)

This is getting tiring; You two gentlemen seem to be extremely interested in my topic and clearly, has time on their hands so, please rebuttal back and let me know what day and time you are available to meet at the above dealer location so we may continue our rebuttals.

I look forward to hearing back from you soon. 
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#2 Consumer Comment

Yep, I refuse to grow up....

AUTHOR: Ken - (USA)

"Perhaps, one would would actually make use of a rebuttal from someone who can at least interpret the English Language a little better."

What part of the English language did a fail to interpret?

BTW, I'm not the one who willingly bought an overpriced, AS-IS vehicle with 200K miles and expected it to be relatively problem free an then ask for repairs on this AS-IS vehicle.

"There are far too many dealerships around to have to settle for a junk lot such as the Cash Corral. The lot itself and the other pieces of crap should have turned me away as soon I pulled in."

You're probably right about this, but it DIDN'T get through to you...did it?

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#3 Consumer Comment

Translation

AUTHOR: Jim - (USA)

The translation of the OP's discourses are all centered on the major point. Since he/she won't tell you let me translate it for you: "I placed my post as I wished. Because I am, without any doubt right in everything and anything I say, nobody is going to tell me anything or tell me what to do or what I don't know. Don't even think of posting anything here because I don't want to read anything UNLESS you agree with me 100%. There is no room for ANY rebuttle here because I am right and you are wrong. I am a spoiled little immature baby who knows everything and is always right."

Yes sir...he/she must be quite a joy to live with!

AS ALWAYS....GREAT JOB KEN!
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#4 Author of original report

Attention Ken!

AUTHOR: M. Nelson - (USA)

Please trust that your so called rebuttal made no effect in any way. Please, continue to "laugh out loud". 

"My bad" "LOL"... Are you ten?

Perhaps, one would would actually make use of a rebuttal from someone who can at least interpret the English Language a little better.
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#5 Consumer Comment

In response to your comment...below...

AUTHOR: Ken - (USA)

" I do not believe I requested any other consumer questions or comments pertaining to what you think. Why don't you go purchase one of their vehicles so you too, can loose that amount of money then respond back at that time. If not, do not worry about what "specifics" I was looking for and keep your useless comment to yourself."

By posting your report, you are allowing any and all comments that follow.  YOU don't get to tell rebuttal authors what they can or can't post. Your bad, you will have to accept, not necessarily agree with, whatever is posted. O-o-o-p-s, I should have, according to you, kept this to myself....LOL!
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#6 Author of original report

For Ramjet

AUTHOR: M. Nelson - (United States of America)

The purpose for my complaint is for consumers who may be looking for reviews regarding this seller. Regardless of my scenario, it would be at their discretion if they want to take into account mine and other buyers' experiences or not. Unless, you are a representative of Bonham Chrysler, I do not believe I requested any other consumer questions or comments pertaining to what you think. Why don't you go purchase one of their vehicles so you too, can loose that amount of money then respond back at that time. If not, do not worry about what "specifics" I was looking for and keep your useless comment to yourself.
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#7 Author of original report

For Jim

AUTHOR: M. Nelson - (United States of America)

The purpose for my complaint is for consumers who may be looking for reviews regarding this seller. Regardless of my scenario, it would be at their discretion if they want to take into account mine and other buyers' experiences or not. Unless, you are a representative of Bonham Chrysler, I do not believe I requested any other consumer questions or comments pertaining to what you think. Why don't you go purchase one of their vehicles so you too, can loose that amount of money then respond back at that time. If not, anyone can find the definition of "As Is" so keep your useless comment to yourself.
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#8 Consumer Comment

What else?

AUTHOR: Ramjet - (U.S.A.)

You said:  "By no means do I expect a refund, another vehicle or a discount for the repairs."  What else is there that they could do?  What are you asking for specifically?

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#9 Consumer Comment

What Were You Expecting Them To Do?

AUTHOR: Jim - (USA)

You said you understood the meaning of the "AS IS".  Do you?  If you bought a warranty and the causes of the problems were under warranty, then repairs would have been performed as per the terms and conditions of that warranty.  A purchase under the terms of an "AS IS" sale means you bought the car with any problems it  has and the dealer is under no obligation to provide you with service free of charge as in a warranty.  Why would you even remotely think you can have it both ways?
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