- Report: #1139876
Report - Rebuttal - Arbitrate
Complaint Review: Bravofly
BravoflyCorso San Gottardo 30 - 6830 Chiasso, CH (reg. no. Chiasso, Select State/Province Switzerland
Bravofly False advertising and online thievery. Chiasso Chiasso
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I recently bought three tickets through Bravofly, a budget airline.My booking went through but two hours later I get an e-mail that informed me that my booking was cancelled but the money in my bank account would be frozen for up to 10 days.Their helpline is very expensive, 6/hour and they are rude and unhelpful.The next day a friend of mine offered to help me and buy the tickets for me with her credit card and exactly the same thing happened to her. That means that this company is advertising a service that they cannot offer and then 'freezing' funds that does not belong to them.I am furious, it has been 5 days and still no answer. Ticketprices are going up as we speak and I might not be able to go after all. I saved up for 5 months for this money and I haven't seen my family in over three years, this trip was something that I have been dreaming about for ages. Surely what this company has done must be illegal.
This report was posted on Ripoff Report on 04/18/2014 08:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bravofly/Chiasso-Select-StateProvince/Bravofly-False-advertising-and-online-thievery-Chiasso-Chiasso-1139876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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