• Report: #845180

Complaint Review: CVS pharmacy

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  • Submitted: Mon, February 27, 2012
  • Updated: Tue, August 07, 2012

  • Reported By: u.s.citizen — pleasant lake Indiana United States of America
CVS pharmacy
1 CVS drive woonsocket, Rhode Island United States of America

CVS pharmacy CVS CVS pharmacy violates privacy rights woonsocket, Rhode Island

*Consumer Comment: No one is claiming to be an employee

*Author of original report: to the CVS employee who so blatantly lied

*Consumer Comment: Mountain out of a molehill....

*UPDATE Employee: A reason for the insanity.

*Consumer Comment: You're insane

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I am posting this ripoff report to let others know that CVS pharmacies violates consumers constitional rights.
I purchased a money order from them on Friday Feb 24, 2012 to send to my grandson.   I could not purchase a $20.00 money order [that I paid for with a 10, 5, and five 1 dollar bills] until I showed my state I.D. that the cashier then entered into their computer.
I asked why they wanted my I.D.?  The cashier tried to say that it was required by law.  When I pointed out that was a lie, because the post office and other places that sell money orders do not require it, she then confessed it was a CVS requirement.

I asked for the home office number and was only given a 1-800 number.  You know what I am talking about, those company numbers that are answered by high school dropouts making minimum wage!

I told the person on the phone that I know for a fact that not EVERYONE purchasing money orders at CVS have to show an I.D. because my elderly father buys money orders at the same CVS and has never had to show an I.D.   I was told that they have had "issues" [the person wouldn't elaborate] and therefore all CVS stores are required to ask for and enter an I.D.  number when someone buys a money order.

I said it is an invasion of privacy if a person is purchasing money orders and has to show an I.D.  and that I would file a report with my state and with the FEDERAL TRADE COMMISION as well as posting online to let others know what this store does. 

Yes, I can and will purchase money orders elsewhere.   If I had known the policy before purchasing the money order, I would have gone elsewhere!

So, if you value your constitutuional rights, shop elsewhere, as CVS thinks they are above the law!

This report was posted on Ripoff Report on 02/27/2012 07:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/CVS-pharmacy/woonsocket-Rhode-Island-02895/CVS-pharmacy-CVS-CVS-pharmacy-violates-privacy-rights-woonsocket-Rhode-Island-845180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

No one is claiming to be an employee

AUTHOR: Ashley - (U.S.A.)

So go ahead and forward anonymous comments on the internet to the president of a multi-million dollar corporation. I'm sure he will just wipe his butt with them.

I guess you never got over the horror of showing your ID to purchase a money order?

Did they violate your constitutional rights at the liquor store later too?
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#2 Author of original report

to the CVS employee who so blatantly lied

AUTHOR: u.s.citizen - (United States of America)

It is not MONEYGRAM that requires this.  I talked with them.  It is your company and your company only!  I purchase moneygram money orders all the time at other stores.  Never have to show an ID.  wonder why you had the need to lie?  I will pass your comment on to your PRESIDENT.  i have your PRESIDENT'S personal number.  Also will email your comment to moneygram. 

Did my report hurt your company so much you had a need to lie!
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#3 Consumer Comment

Mountain out of a molehill....

AUTHOR: I am the law - (USA)

The phrase, "You're making a mountain out of a molehill" comes to mind BIG TIME.

Think about all the other times in your life that you have to show your I.D..... You go into a bank to get money out of your bank account, and they ask to see your I.D. You apply for a job, and they ask to see your I.D. You pick up medications at the pharmacy, they ask to see your I.D. You go to the DMV to get your driver's license, they ask for I.D. You go to your doctor's office, they ask for I.D. Get the point yet? Why aren't you complaining about those situations? Why aren't you screaming about your "rights" at those places?

Why the Hell are you making such a big deal about this? They probably just want to see I.D to prevent fraud. If anything, the policy is for your protection as well as the store's. My guess is, is that you've done something wrong somewhere along the line and you're trying to keep a low profile.

How's my aim?
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#4 UPDATE Employee

A reason for the insanity.

AUTHOR: Leon Kennedy - (United States of America)

The cashier was misinformed. It is not CVS Pharmacy that is asking for ID, but MoneyGram, the company they use for wire transfers and money orders. As of November 2010, MoneyGram is working voluntarily with the IRS to crack down on money laundering. An individual is only allowed $2000 in money orders per person, per day; the ID keeps track of this.

CVS's point-of-sale systems will not allow money orders to go through without a valid DL or state ID; even an expired license won't work. For the record, MoneyGram is just a testing ground; if this system performs well, requiring ID will become the new industry standard.
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#5 Consumer Comment

You're insane

AUTHOR: Ashley - (U.S.A.)

Really? Since when is being asked for an ID to make a purchase like this a violation of your constitutional rights. I didn't realize we had the right to do monetary transactions without showing our ID. The next time I want to use my bank for a service, I'll make sure and tell them they cannot see my ID because its violating my privacy rights.

Guess what? if you don't like their policy, don't shop there. Its perfectly legal for them to ask for an ID on a product that has a high rate of fraud on it. I don't supposed you can quote the law that makes this practice illegal. Let us know how much the FTC laughs at you when you file a report. You didn't have to show them your ID or finish the purchase. if it upset you so much when they asked for your ID, you should have just walked away and went elsewhere.

Me? Who cares. My drivers license is some made up number the government uses for my driving privaleges, if CVS pharmacy wants it then more power to them. Who cares.
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