- Report: #733687
Report - Rebuttal - Arbitrate
Complaint Review: Capital Ford Carson City Nevada
Capital Ford Carson City Nevada3660 S Carson Street, Carson City, NV 89706 Carson City, Nevada United States of America
Capital Ford Carson City Nevada FORD F150 2004 Airbag Recall Dealer damaged steering column refuses to repair mechanics incompetent liars Carson City, Nevada
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Capital Ford, Carson City Nevada
Routine recall for 2004 Ford 150 airbag
Dealer damaged steering wheel and column refuses to repair it.
Claims to have replaced the recall parts. Owner has no way to verify this
Did not do a diagnostic on the airbag system, yet claims that the airbag system is failed.
Vehicle now has presistent vibration in the steering column at slow speeds.
Dealer denies that they cause the vibration.
Ford National says what the dealer says goes. I now have to pay for diagnostic on the recalled airbag parts and the damage to steering.
Service manager lied to Ford National and claims they did a diagnostic on the airbag system. Dealer presented no paperwork to owner showing any diagnostic whatsoever.
This report was posted on Ripoff Report on 05/26/2011 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Capital-Ford-Carson-City-Nevada/Carson-City-Nevada-89706/Capital-Ford-Carson-City-Nevada-FORD-F150-2004-Airbag-Recall-Dealer-damaged-steering-colu-733687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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