- Report: #939712
Report - Rebuttal - Arbitrate
Complaint Review: Care Credit/GE Capital
Care Credit/GE CapitalOrlando, Florida United States of America
Care Credit/GE Capital Failure to fully disclose finance program Orlando, Florida
*UPDATE Employee: We'd like to help
I contacted Aspen Dental ASAP and the Office MGR. Did'nt know.I asked the Office MGR. to please let me know what was going on as I was on a budget and I wanted to have a good credit rateing for future porcedures.
With repeated calls and no responce by GE Capital/Field rep. now going on 2mo. I paid my payments early only to have my payments go up and up. After No reponse from field rep. I finally called Care Credit and they demanded payment ASAP. I asked why my payments were going up?
I was told I was late and the increase was do to late fees. My response how can that be when I was paying my payments 1-2wks early? They did'nt know.
Finelly after 3 mos and sitting in front of the Office MGR. at Aspen Dental the MGR. told me that the computer system thought I was late because I did'nt pay on the date agreed to.
I asked for credit to bring my account current and was refused by GE Capital/Care Credit.
This report was posted on Ripoff Report on 09/11/2012 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Care-CreditGE-Capital/Orlando-Florida-32896-0061/Care-CreditGE-Capital-Failure-to-fully-disclose-finance-program-Orlando-Florida-939712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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