- Report: #786076
Report - Rebuttal - Arbitrate
Complaint Review: Ciba Vision
Ciba Vision2930 Amwiler Ct Atlanta, Georgia United States of America
Ciba Vision Rebate Offer Scam Atlanta, Georgia
*Consumer Comment: Call them back fast!!!
*Consumer Comment: Also file a complaint with the FTC
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They were sorry and I would have it in two weeks. Two weeks later I called and was told that it was sent, look in the mail. Later that day I received an email saying I had bought the wrong type of contacts and didn't qualify. I called and then sent copies of the rebate form listing the item and showning the picture of the box I had the contacts in, which matched exactly! I would receive my money within one week. One week later I called and they told me that my doctor had filled out the paperwork incorrectly and they needed to research it. I sent them a copy, which was the original showing exactly the contacts covered in the rebate offer. I filed a complaint with BBB and received a call at work asking that I remove my complaint in exchange for them sending me a check in one to two weeks. It has been one week and today I received an email saying that they are reviewing my rebate and I should expect my money in 4 weeks. When I called they hung up on me twice, and one young man said that he didn't need to deal with me at all. Don't get duped, and don't give up!
This report was posted on Ripoff Report on 10/07/2011 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ciba-Vision/Atlanta-Georgia-30360/Ciba-Vision-Rebate-Offer-Scam-Atlanta-Georgia-786076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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