- Report: #853253
Report - Rebuttal - Arbitrate
Complaint Review: Coffee for Less
Coffee for LessInternet United States of America
Coffee for Less Coffee for Less is a ripoff. Price match guarantee is a sham and they do not honor this. Internet, Internet
*REBUTTAL Individual responds: Price Match Clarification
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They claim to have a price match guarantee but when you present the cheap price, they do not honor the lower price. Their price match guarantee statement says they will match any product that they offer with the same or lower price. But when I spoke with a customer service rep., she said it was for K-cups only - even though the price match states clearly it is for ANY product.
Then when I spoke with the supervisor, he stated that he would match the price but he would have to charge shipping even though their website states free shipping on ALL orders over $45. It does not state that it is free shipping on all orders EXCEPT those with the price match guarantee nor does the guarantee state that shipping charges would apply.
The supervisor then did quite a lot of double talk and ended up saying that if I did not like the pricing that I am not forced to buy from them.
Watch out for this company. They offer something, advertise coffee for less, but make up rules as they go along. Do NOT buy from this ripoff company. False advertising!!!
This report was posted on Ripoff Report on 03/13/2012 12:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coffee-for-Less/internet/Coffee-for-Less-Coffee-for-Less-is-a-ripoff-Price-match-guarantee-is-a-sham-and-they-do-853253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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