• Report: #769011

Complaint Review: DISCOUNT JUNGLE

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  • Submitted: Wed, August 24, 2011
  • Updated: Wed, August 24, 2011

  • Reported By: jen — United States of America
los angeles los angeles, California United States of America


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Discount Jungle sold via Amazon a new Vizio TV set. When receiving the set it was clear that box had previously been opened. I phoned Discount Jungle and Marissa said to go ahead and open the box and plug in the TV to see if it works. When the remote didn't work I phoned Vizio who helped me reset the remote and advised that the serial # on the Vizio box was not their official serial # and that Discount Jungle was not an official Vizio seller so therefore the TV would not fall under their warranty.  Discount Jungle verbally promised to give me a refund of $75 plus their own 1 year warranty because of this. When I asked Discount Jungle to put that in writing, they didin't follow thru. Anther phone call and I was promised either the full refund if I returned the set or for me to keep the set and a $75 refund. When I agreed to receive the $75 and keep the set as long as they would put in writing about the warranty. Apparently Discount Jungle didn't want to do that as the next email I get is for me to return set. The refund I received from them is $390.56 instead of $473.62

This report was posted on Ripoff Report on 08/24/2011 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/DISCOUNT-JUNGLE/los-angeles-California-11111/DISCOUNT-JUNGLE-SELLING-USED-VIZIO-TV-AS-NEW-NOT-FOLLOWING-THRU-WITH-THEIR-VERBAL-PROMIS-769011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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