- Report: #1074283
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Complaint Review: DR.Valerie Foster dentist.
DR.Valerie Foster dentist.19560 S.W. Alexander St. aloha, Oregon USA
DR.Valerie Foster dentist. Valerie false diagnostic for money. lying. overcharge aloha Oregon
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My Husband and I moved back to aloha area looking for a new family dentist and were referred by my mom to go with DR.Valeris Foster. They started going after she became a client of my step da servicesds , he built her websight and took video. My first exsperience was that DR. Foster was very nice her satff was a little incompitent the dental assisstant was very rough taking xrays and during a procedure with the hose she squirted me all over my hair. My mom later told me that had also happened to her. My next visit was for a cleaning I was 10 min late I'm not making excuses but I did call them on the way and told them I was sorry I'll be right there. I had just had my daughter by c section a month and half before and was waiting for childcare. I live a few blocks down. I was repermanded by Deena(?) in front of everyone it felt like the princible and was very enbaressing. I was told that my insurance covered the cleaning by the girl doing the procedure. She did tell me it was going to be a deep cleaning because I hadn't seen anyone when I was pregnant but they did tell me the insurance would pay for it. They did it in 4 segments for 30min each 4 apointments. They also scheduled me for root therapy and treatment which I thouht I'd get a second opionion I'm a advid brusher and everything they wan ted me to get didn't make since. She said I had 3rd stage gengivitis and offered treatment. They talked abot my gap which is cosmetic and was trying to scedule me 4 to 5 times out of the month. It seeme like the office just needed money and seats to fill probably why she asked for my dads websight services. I felt uncomfortable they would try to book appointments I didn't have time for and I noticed the same thing with other members. They would also break privacy agreementd discussing appointments with my mom or step dad to make appointments. I'm married 25 husband 40 and we have two daughters. I felt uncompfortable and changed dentist (tender care). I exsplained to my new Dentist and hygenist what happend and they couldn't believe she wanted to do root therapy. The said I was young and healthy and so were my teeth and gums no sign or gigivitis. They wondered why they did a deep cleaning there were no signs of me needing that. They didn't make a sales pitch or try to pressure me for appointments and I had a filling that was $200 I knew before hand and paid it out. I got my file from Dr.Foster and they sent me a bill for $400 my insurance covere hlf so it was a $800 dollar cleaning. Wow So not free, wasn't exspecting that and thats a huge chunk of change when your buying diapers for two babies specially not being able to plan for it. I was told that my step dad would take care of it. I called and told them how ridiculouse this was. It seemed like more of a vendetta because I changed offices but I still told them I would look into this. I didn't sign anything but I know becuse of the cleaning done it sections even though they didn't tell me which was wrong I was still going to have to pay evn though they didn't tell me and I didn't sign anything. She told my family about my bill which was annoying and again felt like it was going against hippa without my permision. I hoped to
My family told me about DR. Fosters office after my husband and I moved back to Aloha. My step dad does her websights and websight video's for her office. My first experience with Dr. Foster was that she was nice the office was techy with the flat screen tv's on the ceinling while you hae your procedure done. The hygenist squirted me with water on my face and hair and I after found out my mom had the same unpleasent exsperience with the same girl. Also I live very close to Dr.Fosters office and I was 5 minutes late which isn't punctional But I just had my daughter a month before. I had to leave her with my mother and everything she needed. I called and let them know I was on my way and would be a few minutes late . Deena a associate was very rude about me being late even 5 minutes and said Dr.Foster Doesn't appreciate and said next time they would charge me 30 to 100 dollars. She did this in front of customers which made me feel degraded and embaressed. DR.Foster and the hygenist told me I needed a deep cleaning which I never herd of and I routinely have been going fo a cleaning every six months since I was a child. They sheduled me for 4 half hour segments. for the month. Dr.Foster also told me I had Gengivitis stage 4 and sent me home with information and told me about treatment and also root therapy which I have always took very good care of my teeth she discussed using my 1500 on my insurance before next year which was soon. We talked about my gap and possible choices. I asked if the insurance coveered the deep cleaning and was told it did. I told them I was concered because My husband and I just moved back and we had a t the time one newborn daughter. They eased me and said it was. I did the four painful deep cleaning's with in two weeks. They than wanted to procede with root therapy which I herd was painful and also hot and cold treament. I declined because I had a lot on and the cleaning took a lot of time. I was a new mother of a new born not quie healed form my c section and was breast feeding also It was winter. They started calling me my husband my mom and steap dad trying to schedule me for appointments I didn't want to do at the time. She discussed information with my step dad about my file which was weird considerring I was a cna and you can't discus things with out clients consent even with family. I'm 25 married live with husbands 40 with two daughters. I decided that I would try a new dentist it felt like my dad working for her was conflicting. I also didn't agreee with her diagnosis. I started going to tender care where I told them my story. My dentist couldn't believe that they did a deep cleaning my mouth looked healthy no sign of any gengivitis (I'm a non smoker). Root therapy would be absurbed he said my mouth was heathy and I was young (I guess for mostly older patients.) He also told me that root therapy would have been a painful experience. The dental hygenist also could'nt believe it. I wish I woulv'e got that in writing. I had to go back to Dr.Valerie Fosters on acoount she and staff refused to send x rays to new dentist never had a problem with anyone else x rays were paid for. I had to go get them in person they were snotty on the phone and also in the office I felt like it was high school they were rude about my decision to go with someone else and condiending and patronizing. I later recieved a bill in the mail with red ink circled PAST DUE, I never recieved a first one. The bill stated 400 dollars was due on a 800 dollar cleaning. My family and I tried to get it worked out my step dad was confident it was taken care of because They had lied about insurance and also not signing anything. It wasn't and started adding interest My husband and I has no idea how we would afford this with two babies and a small buisness we were starting. I aksed why he insurance didn't cover like they said and they said it was because it wasn't a regular cleaing. I feel like they took advantage of me and were just trying to make money. I have alos read reviews of the same happening. Even to a elderly woman with a fixed income and someone said they tols themn they would have to pay 100 and then got a bill for 400. My new dentist lets me know what I will pay and at most its a few dollars off not a few hundred!!! I told her I would go to the attorney general irte revies on her websight or file a complaint with state board. I couln't pay they sold it to a collection that I'm working with we paid them 400 but still owe 600 from insurance this has been a night marrer can't wait to get this paid off but she is still ripping people off on reviews. I think Doctors or Dentist should be about your health not unneccessary procedures to make money my new family dentist teneder care see my family every 6 months not every week.
This report was posted on Ripoff Report on 08/08/2013 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/DRValerie-Foster-dentist/aloha-Oregon-97007/DRValerie-Foster-dentist-Valerie-false-diagnostic-for-money-lying-overcharge-aloha-Or-1074283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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