• Report: #1061761

Complaint Review: DUPLITRON/ALLISTOR/KYOCERA

  • Submitted: Mon, June 24, 2013
  • Updated: Mon, June 24, 2013

  • Reported By: John — long beach New York
DUPLITRON/ALLISTOR/KYOCERA
1st Roselle, NJ roselle, New Jersey USA

DUPLITRON/ALLISTOR/KYOCERA fraud, misleading,underfunded, not reliable,deceptive sales practices, inferior product,poor srvice roselle New Jersey

*UPDATE EX-employee responds: more Duplitrons cheats

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 Duplitron and Allister claim to be "wholely owned by a major manufacturer" In fact that operate 10 tiny offices spread out without strategy in various states. The employees are paid by Duplitron and Allister, don't have Kyocera's benefits or any other relationship to the main corporation.

They are in fact a rag tag string of 10 dealerships that claim they can service Nationwide- they can't they has to be outsourced to the local dealer.

The sales people are untrained, unknowledgeable and only care about the sale. They take forever to send buyout check and good luck getting service within 2 days. The combined companies have been losing money for years and in fact last year as  a company made less than a working middle class pereson.

Bodegas and hot stands make more money. Since they are in the red- the customer suffers. Machines are sold as new are not always new. [continued below]....

..... Their"IT" Department doesn't know their backsides from a server.

I can give you horror stories galore, but they are known for giving kickbacks to customers(which is illegal-especially when it is a non profit or school or government agency.

The Japanese from HQs is there all the time watching over the insanity. It's only a matter of time before they are closed. That is why the founder of the company Rick Hassler divorced himself of Duplitron NJ.

Steer as far away as possible from Duplitron Allister Kyocera and Copystar- go to a REAL maufacturer like  Shap.Konica Minolta Business Solutions, Canon USA, Ricoh Direct or even Toshiba-even Lexmark has a better product.

Don't claim when you get screwed- you were alerted. For those who want specific horror stories and screwed customers comment on this post and I will provide names

 


This report was posted on Ripoff Report on 06/24/2013 05:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/DUPLITRONALLISTORKYOCERA/roselle-New-Jersey-07203/DUPLITRONALLISTORKYOCERA-fraud-misleadingunderfunded-not-reliabledeceptive-sales-p-1061761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

more Duplitrons cheats

AUTHOR: Rock - ()

i worked for duplitron for 10 years as a delivery guy for 4 years than as a tech for 6 years ....when i delivered i cant tell you how many times i watched the service manager pull the meter from a copier and as they cleaned it up to sell as new he would set meter back to 000000 he would do it in his office so no one could see how he does it....They have 1 supervisor of tech by the name of jorgehe does a great job and gives his all only to get s**t on..the stuff that goes on there is crazy..they strip down other companies lease copiers that they pick up .than put on all there beat up parts before they send back..they take fuser units power supply boards all high price parts n stick anything in its place sometimes not even hooking it back up before they put covers back on..Its a joke what goes on over there

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