- Report: #984550
Report - Rebuttal - Arbitrate
Complaint Review: Detech Firesense
Detech Firesense520 Technology Way Saukville, Wisconsin United States of America
Detech Firesense Detech Techology Information about experience Saukville, Wisconsin
*Consumer Comment: My Detech Experiance
*REBUTTAL Owner of company: Important Facts
The guy comes and is very nice, very friendly, very informative but just a bit too smooth. Everything seemed very rehearsed even down to him asking for water since he used it in his presentation. Going to every room and pointing out hazards, all the while not we have not said yes we will buy but he's writing everything down like we have already agreed to purchase. And when that subject WAS brought up, he just sat there waiting for an answer. So we only had like 2 minutes to decide, and when I said sure we would like some heat detectors especially, THAT is when he said ok it's going to be $2,800. Yes, almost three thousand dollars just for 9 detectors, one fire extinguisher, a base pad and an escape ladder. I am sure their products work like they say they do, but luring people and then charging them an arm and a leg for these products is predatory if you ask me. Scare tactics and crazy statistics (like there being a fire every 12 seconds, really? And the death rate sky rocketting? I goggled it and it's not, it's actually going down according to the fire administration http://www.usfa.fema.gov/statistics/estimates/trend_overall.shtm )
Honestly, just thinking about them using these tickets, which the guy even said they get in bulk, is shady. It's not a drawing, it's fishing if everyone gets tickets and they are going it just to get in your house and scare you to death with pictures and statistics, and a video of what looks like people from the 80's that lost their daughter. We don't need to see parents from that long ago (before better detectors were put out) crying and pulling on our heart strings. It's deceitful. Now we'll see if they actually do refund our money without hassle, I'm doubtful.
This report was posted on Ripoff Report on 12/19/2012 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Detech-Firesense/Saukville-Wisconsin-53080/Detech-Firesense-Detech-Techology-Information-about-experience-Saukville-Wisconsin-984550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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