• Report: #556037

Complaint Review: Dr. Samuel Lam MD

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  • Submitted: Sun, January 17, 2010
  • Updated: Sun, January 23, 2011

  • Reported By: Anonymous — Dallas Texas United States of America
Dr. Samuel Lam MD
6101 Chapel Hill Blvd Plano, Texas United States of America

Dr. Samuel Lam MD Lam Facial Plastics Botched Plastic Surgery Plano, Texas

*Consumer Comment: Dr. Samuel Lam...LIAR

*REBUTTAL Owner of company: Open Letter by Dr. Sam Lam

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Heres something interesting about Dr. Samuel Lam here (((link redacted)))


"BOTCHED PLASTIC SURGERY I am several years out of Dr. Lam's fat grafting and this shameless doctor has mutilated my entire face with cysts or what looks like hardened lumps which is anything but fat--maybe scar tissue several years later after the surgery. The entire area where he grafted sticks out of the rest of the skin and 'pushes' the skin upwards. All of the fat has disappeared, but I most certainly don't look like I did before I saw him but instead am left with mutilated skin with hardened lumps in the grafted area. I have watched every single one of his videos and talked to him online. I agree, he responds to every single email and I thought I was special and what in front of me was a good doctor. WRONG! He is in fact, not knowledgeable but likes to make up science. He says that over time, his fat looks better, it "grows" and becomes beautifully blended. WRONG! Fat does not grow but it only gets resorbed. Worst of all, I got these massive lumps underneath the skin and this may be permanent as some of my doctors have said. I have had fat grafting done by other doctors and I have never in my life encountered this as I did with Dr. Samuel Lam. His solution to every nook and cranny is to fill fill fill. He doesn't know how to reverse or fix this problem because he is an inexperienced doctor. Does this look good? NO! This careless man took thousands from my bank account and that wasn't enough for him to double check his notes and graft only areas we agreed to. Whats funny is that his markings on the day of the surgery differed from what we discussed, and what he grafted also differed. He took it on his own free will to inject fat all around my brows, and now I look like a very angry neanderthal with prominent brows. All of those hardened tissue is sticking out and pushing the skin forward. Apparently this is permanent and I can't get those massive hardened lumps out. My once beautifully scuplted cheekbones which I loved and other people have complimented on are now lumpy and unnatural looking. I had beautiful eyes and cheekbones and Dr. Lam was the first person I ever met that had a problem with them and wanted to do something about them. I never consented to the grafts he put in but something completely different. If the patient doesn't have a problem with a certain feature, why fix it? Thats exactly what a good doctor told me, but oh no not Dr. Samuel Lam. He thinks what he does to your face is much better than what you have naturally. I look older, more tired, and my face looks constantly puffy like I've been crying over a sad movie or just waken up with puffy eyes. Who gave him permission to do this? Does he even write anything down during consultations because obviously he has a terrible memory or takes in more patients than he can handle!!! Dr. Samuel Lam you need to be ashamed of yourself and how dare you call yourself a doctor. You disfigued my face and mutilated me permanently with your botched fat grafting. Afterwards, you make yourself out to be a saint and say you were doing me a favour by trying to help me. Don't ever say that to a patient after being paid thousands of dollars. I don't go out anymore and spend most of my time as an indoor hermit thanks to your mutilation of my face. Don't make yourself out to be a saint in public by calling yourself a helper of people and charge exorbitant fees at the same time. I can't believe I let myself be mislead by your answering of emails, wonderful videos, sweet websites, comments like "Let me take care of you!" "You will love it!" When I met you in person you are a different person than your character online. I should have listened to my instincts by a man who says that most of his fat graft stays when he does not even follow up with every patient who has had fat grafted. Dr. Samuel Lam is nothing but a bold-faced liar and a professional mutilator of human faces. How does he even sleep at night after turning me into a freak of nature leaving with this destroyed face for the rest of my life? I can't and I want nothing more than my old face back! I want nothing more than to turn back the hands of time and never have watched his videos on YouTube and ended up sitting in his chair! He actually has a video on "Safety before Quality." A safe surgeon NEVER EVER does all fat grafting in one shot like he does and he is lying when he says hes more conservative than other doctors. That kind of plastic surgeon is someone who is arrogant and someone who gambles with your health. Safe fat grafting is about doing it in stages, always. This professional face mutilator knows nothing on both but only how to destroy people's lives and steal human identities. You have no idea on what botched plastic surgery can do to a person until you live through it and I wouldn't wish this on any one else on Earth, not even Dr. Samuel Lam who personally mutilated me."

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This report was posted on Ripoff Report on 01/17/2010 11:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Samuel-Lam-MD/Plano-Texas-75093/Dr-Samuel-Lam-MD-Lam-Facial-Plastics-Botched-Plastic-Surgery-Plano-Texas-556037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Dr. Samuel Lam...LIAR

AUTHOR: Patients - (United States of America)

"I honestly believe that these claims are false" ?????

Dr. Samuel Lam, you are a liar. You have the nerve as a health care professional to blame this on competitors when you know the truth. Many of your medical colleagues you met in meetings and conferences know the truth about you because of the mutilation you had done. Your work required some of the best and well known doctors in America to fix and even they could only do so much.

Dr. Samuel Lam, answer this. Do you or do you not use gag orders to silence patients of their surgeries with terrible outcomes with you??? What are the consequences of these victims telling their stories??? ANSWER THIS, THE PUBLIC IS WAITING.

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#2 REBUTTAL Owner of company

Open Letter by Dr. Sam Lam

AUTHOR: Dr Sam Lam - (United States of America)

Open Letter by Dr. Sam Lam Thank you for reading this post. It has come to my attention that a person claiming to be my patient and to whom I am not familiar has been posting malicious comments about me and my practice on multiple review websites in attempt to discredit my business. I would like to assure my current as well as my prospective patients that this individual has never ever approached me regarding his or her situation. If any of these claims are real, I sincerely encourage him or her to contact me. I have performed hundreds of fat transfers and have not encountered these untoward events. I really believe I have one of the safest, if not the safest, track record with this procedure, as I perform it almost every other day and have done so for many years. Also, I have found that the period of time this individual states undergoing the procedure with me and the location this individual claims he or she traveled from to see me do not match my records. I performed no procedures of the kind on any patient coming from the region of the US during the claimed period of time; therefore, I honestly believe that these claims are false. The other reason that I believe that these posts are fabricated is that I have hired a professional to track the source of these posts and they originate from areas of the country and the world from which I have never had any patients. In my navet, I had a hard time believing that a competitor would be so malevolent and conniving to posts these comments, but that idea has been completely shattered by a recent turn of events. On my Facebook account, I had a woman with a very legitimate-appearing profile start to solicit my patients about my work privately after numerous friend requests she made. It turned out that she was working for a competitor and was trying to woo my patients away from my practice, as she subsequently started to ask every patient to become a fan for my competitors practice. My commitment is to continue excellent patient care despite this form of Internet bullying. I appreciate all my faithful patients who have continued to support my business, and I look forward to new relationships with many of you who come to me from around the world for my services. Much love and respect, Sam Lam

 

 

 

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Dear Friends, In response to the untrue allegations that have been made concerning him, I feel compelled to take this time to share my personal experience as a staff member of Dr. Samuel Lam. Having been a Registered Nurse for the past 20 years and worked in private and teaching hospitals with nationally-recognized surgical teams, I feel quite comfortable judging whether a physician is competent, caring, and responsible in regards to his patient outcomes. I have been working side-by-side with him since the opening of his practice in North Texas. There have been thousands of patients that have come through our doors. I can say with absolute certainty that Dr. Lam has never disfigured or mutilated any of our patients. He has had patients that we have worked on with revisions or touch-ups. That is normal with any surgical practice. Let me be clear that he has always treated these patients with kindness and respect. If ever a patient was not 100% satisfied, he counseled them, worked with them, and kept the lines of communication open to keep the relationship as sincere as possible. Please let it be known that our mission is to help heal patients. It is what we work to do everyday. We are committed to making sure that patients have clear understandings and expectations concerning their results. That is what you do to put the patient in the right place to make informed decisions whether they should venture into elective procedures. And yes, we turn prospective patients away when their mind is settled on something that is not achievable. The best thing a prospective patient can do is come in and experience the kindness, caring, and experience that Dr. Lam has built his reputation on. He is a gentlemen with real character. Sincerely, Dianne Bourque, RN, CNOR Administrator, Lam Facial Plastics

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