- Report: #960022
Report - Rebuttal - Arbitrate
Complaint Review: Ecigsbrand.com
Ecigsbrand.com1091 Centre Road - Suite 100, Auburn Hill, Michigan United States of America
Ecigsbrand.com I was ripped off by Ecigsbrand.com!! I applied online & it said I was lucky that there were still some specials left - $4.95 s/h instead of $9.95. I filled out the required form online. Auburn Hill, Michigan
I'm just another person posting a Rip-Off about this company. I ordered online with them, a pop-up box said a Special S/H discount charge was still available for only $4.95. Ha! My card was debited $9.95 as I later found out... oh trusting me! I did receive the intro package & was pleased with it. I thought that when I was ready to order refills I would do that on my own - once again oh trusting me!! Then an email came saying my new shipment was on it's way & my card has now been debited $99.99!!!!! I called them of course... "Oh so sorry to hear you are not happy with our product" was what Kevin the customer service agent told me.
I asked to speak with a supervisor & of course they are so busy at the moment - ha I wonder why? I made sure they have cancelled any future shipment "completely & forever". Emails to that fact have been sent to me. However.... I have been told that only $50.00 of it is to be put back on my card and will have to wait till my "new order" (which was never ordered) is delivered & returned to them before I will receive part of the remainder. I was told... "a profit has to be made for us somehow" said Kevin. Again, time will tell. If nothing comes of it, I will be contacting the Governor's office with my complaint. Best of luck to anyone that has fallen for the same trap I have.
Signed.. "oh foolish me"
This report was posted on Ripoff Report on 10/25/2012 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ecigsbrandcom/Auburn-Hill-Michigan-48326/Ecigsbrandcom-I-was-ripped-off-by-Ecigsbrandcom-I-applied-online-it-said-I-was-luck-960022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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