- Report: #1082496
Report - Rebuttal - Arbitrate
Complaint Review: Electrical District #3
Electrical District #341630 W. Louis Johnson Drive Maricopa, Arizona USA
Electrical District #3 OUTRAGEOUS CHARGES! NOT WILLING TO WORK WITH YOU TO KEEP YOUR ELECTRIC ON! Maricopa Arizona
*Consumer Comment: Really?
*Consumer Comment: You were told rates would be higher, but moved anyway...
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Before I moved to Maricopa, I was told that utility charges would be high (water. electric). That being understood, I must say that I have never dealt with such a horrible, monopolistic, rude, inconsiderate company as Electrical District #3.
I live alone in a smaller home. I keep my thermostat at 80 degress for most of the summer. I have no pool or anything that would have a large draw on the power, yet my bills are consistently in the $300 range per month. $300 dollars? Really? Electrical District #3 is aware they have a monopoly on the electricty here and charge ridiculous rates to prove it. They are ripping of the people of Maricopa.
That leads me to my next point. Not only are the rates high, but they have no regard for life circumstances (losing job). If you cannot pay by their terms they will cut your service immediately. They are not willing to let you make arrangements that will fit your financial circumstances. It doesn't matter if you've paid regularly in the past. Apparentlly, it doesn't matter if someone elderly is in the home or if you have infants or pets in 115 degree temperatures.
Off your service goes. They also will add a $50 recconect fee and a $50 deposit to the already ridiculous charges. You must pay it all, up front before your service will be reconnected. The customer service agents are rude and uncaring. I was told to go to Salvation Army if I needed help paying my bill. The Salvation Army?
My current bill was due on the 8th. They called me on the 6th and said if I didn't pay the current amount that day (the 6th) by 5pm, my service would be disconnected immediately. What??? The bill wasn't even due yet. Their reply was that it was part of my repayment agreement that couldn't be changed. A payment agreement that they set up, not me.
Living in Maricopa is nice. The utility companies are not. I can't wait to move away from Maricopa at the end of the month!
This report was posted on Ripoff Report on 09/07/2013 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Electrical-District-3/Maricopa-Arizona-85138/Electrical-District-3-OUTRAGEOUS-CHARGES-NOT-WILLING-TO-WORK-WITH-YOU-TO-KEEP-YOUR-ELEC-1082496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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