ED Magedson – Founder
Elmore Toyota Westminster,CA15300 Beach Blvd, Westminster, CA 92683 westminster, California USA
Elmore Toyota Westminster,California Test drove 2014 and delived 2013 venza. I asked for camera to prove that I drove 2013, all sales walked out. westminster California
I came to Elmore Toyota with good intention to buy a car, I came back with misrepresentation by sales staffs, misinformed to consumers, and lie from all team members at Elmore Toyota.
I came to Elmore and purchased a Corrola, came back with the small car, and my wife wanted a bigger car for little girl. So, I came back, renegotiated for a Venza. Sales reps took me out for a test drive of the 2014 Venza white/blizzard. After I drove around the block, came back to the main office, and came in to sign the LEASE TO OWN contract.
Finance manager asked what car that I purchased, I told him it was the car that I test drove earlier. No comment, he handed me the papers to sign, and never inform me that it was a 2013 Venza White/Charcoal interior. I waited until 8:30pm and sales handed me the car. I asked was it the car that I test drove, no responded, and offered to show me the interior phone setting...
I was eager to get home after a long day at the office from 11:30 until 8:30pm, I came home, and the wife said it was not the same car that I test drove early in the day. It was a venza white/billazd interior, not a white/charcoal. I called sales and he told me Elmore only had one car which was the one that I leased.
I came back early morning to the same parking spot where the sales reps took me for a ride. The car back seats still folded and the same park spot. Back and forth with floor manager, sales manager, and general sales manager. I even drove the car back and drop it at their sales that I don't want to lease it anymore. Due to fraudulent and misrepresentation, they drove the car back to my house next business day, and left the key on the fence.
I filed a complaint with Toyota and as well trying to get someone to help me as a consumer to fight back for my rights. They cheated, they lied, and they did not deliver on what they promised.
I would never recommend anyone of my friends to come to Elmore Toyota Westminster, CA
This report was posted on Ripoff Report on 02/17/2014 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Elmore-Toyota-WestminsterCA/westminster-California-92683/Elmore-Toyota-WestminsterCalifornia-Test-drove-2014-and-delived-2013-venza-I-asked-for-c-1124280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.