• Report: #1045654

Complaint Review: Fanbox

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  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: meth — Bandung Nationwide
113 West G Street, STE 510 Internet United States of America

Fanbox fanbox unathorized payment San Diego, Internet

*REBUTTAL Owner of company: FanBox Account Protection

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Unathorized Payment to fanbox.

I don't have any account that registered to fanbox.I never agree to do any payment to fanbox,.
I realize it when I received confirmation email from paypal.

If I never agree to pay anything to fanbox then how come they could take away my money from my paypal account? Isn't it strange?

I want my money back, they took $29,91 from my paypal account.
It's not safe to keep money at paypal. Why I can't decline the payment?

I have sent my complaint to paypal.com

This report was posted on Ripoff Report on 04/23/2013 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fanbox/internet/Fanbox-fanbox-unathorized-payment-San-Diego-Internet-1045654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

FanBox Account Protection

AUTHOR: FanBox - ()

You probably recieved a charge because your account is utilizing IPL funds to generate earnings. You received a charge because your IPL processing fee was due. Here’s a short video that should help you understand IPL: http://www.fanbox.com/VideoCenter/VideoPopup.aspx?video=R7DAB8vnu3gZA6LSXNXGKQ2

The automatic charge from your PayPal account is due to setting up Automatic Account Protection with us. We can remove the automatic payments for you and issue you a refund if you like. 

I apologize for any inconvenience and dont hesitate to contact us if you have any concerns.

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