• Report: #803539

Complaint Review: Federal Warranty Corp

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, November 30, 2011
  • Updated: Wed, November 30, 2011

  • Reported By: Jason — Glen Ellyn Illinois United States of America
Federal Warranty Corp
PO Box 105689 Atlanta, Georgia United States of America

Federal Warranty Corp I purchased a 5 year warranty from Federal Warranty Corp for $169.00 on 7/7/08 on my furniture, the warranty covers breaking or bending of mechanisms in recliners and sleeper sofas. Atlanta, Georgia

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a 5 year warranty from Federal Warranty Corp for $169.00 on 7/7/08 on my furniture, the warranty covers breaking or bending of mechanisms in recliners and sleeper sofas.  There also is a no-lemon policy stating if your product fails 3 times due to the same failure during the plan term they will replace or give cash settlement.   The mechanism to operate the reclining portion of the sofa has recently broken for the 5th time.  On the 4rth time I was told there were only 2 records of anyone coming out to the house to fix the issue on the sofa?  They sent someone out and fixed it.  Recently it broke again for the 5th time and I question them about their no-lemon policy again and again was told there was only 2 records of any 1 coming out to the house to fix the sofa . I asked the Manager I believe her name was Rose if instead of honoring their no-lemon policy if they were just going to continue to fix the furniture till my warranty was up and they were done with me she replied yes.  The repair work is contracted out to US Quality Furniture (800) 774-8700 and I contacted them about how many times they have come to the house.  They have 4 records; March 16th Ref# 235E04F6, April 8th Ref 235E04F6, July 6th Ref# 335578CH, Aug 30th Ref# 335578C8. Federal Warranty denies this.  We purchased the furniture from the Room Place in Lombard IL Sales Receipt Ref# 19092125 (630) 261-3900.  I was looking online and I am not the first person that Federal Warranty Corp has chosen not to honor their part of the agreement.  As well as never buying one of their products again I will never shop at the Room Place and will tell everyone I know not to do the same for the rest of my life, not that they care.  I have copies of all receipts, the reference #s and the broken furniture I can provide.   Thank you for your help in this matter.
In order for a resolution all I want is for Federal Warranty Corp to HONOR their no leman policy by replacing the piece of furniture or a cash settlement like the warranty plan that I purchased says.

This report was posted on Ripoff Report on 11/30/2011 09:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Federal-Warranty-Corp/Atlanta-Georgia-30348/Federal-Warranty-Corp-I-purchased-a-5-year-warranty-from-Federal-Warranty-Corp-for-1690-803539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Federal Warranty Corp

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory