Forward Van Lines This may be quite possibly the worst moving company in Florida Fort Lauderdale Florida

Forward Van Lines was scheduled to move me from Ft. Lauderdale, Florida to Sarasota, Florida on a one day move.  They were to arrive by 8:00 am on June 30th. They were expected to load everything by noon and head to the west coast of Florida and arrive by 5:00 PM. Unfortunately, the truck showed up 3 hours late at almost 11:00 AM.  The workers told me they were having issues locating a semi truck and I think it's because the company doesn't actually own any semi trucks. When they showed up, it appeared to be rented because it had no Moving Compnay name or markings.  The delay made my job run two days requiring me to stay overnight in a hotel. After only being on the job for about two hours, all men were taking an hour break. I paid for 5 men and a semi and on day one, 7 men showed up because three of the seven guys didn't work.  I was really down one man so that made day one take even longer.

The Semi Driver remained in his air-conditioned cab most of the time and the other two worthless workers were his sons. They did virtually nothing but break my belongings and walk around looking confused. One of the boys told me he had just had a wrist operation and wasn't supposed to lift anything but he needed a paycheck. His younger brother would stand around and do nothing. After catching all the men take excessive breaks and watching them drag/boxes down a set a stairs and literally hearing things break, I called their boss whose name was Roei. He was very nice and attentive and stopped much of the shenanigans with one phone call but that coulnn't erase what had already transpired.

On day two when they came to deliver my contents, they arrived over 1 1/2 hours late and with only with 5 men this time (three of which were the same ones from the previous day that didn't work). Their excuse for being late was that the truck had a governor and could only go 60 mph. Only two men worked the entire day. Those two were Brian & Andrew and they worked their butts off and did a good job. I asked Brian why they didn't complain to the boss that the others weren't working and they seemed afraid to make waves.  Again, because the other three didn't work, the delivery took longer than what was quoted because the three men I paid for did nothing; in essence, I only had 2 men doing the job of 5. When they finished they told me my balance was zero and left and when I called the next day to complain to Roei about the whole experience, he tried to say I still owed $900.

Furthermore, after unpacking, I found dozens of broken items, two broken/non working very expensive TV's and one very expensive watch mysteriously disappeared from one of my boxes. Within a couple of days I received a call from Ruth at Forward saying she was in quality control and wanted to know if I was pleased with my move. After filling her in with all that happened, she became horrified and said they would do something about it and apologized profusely. She called me the next day and said they would process a claim only if I paid the $900 balance which sounds a lot like extortion to me.

This company was the absolute worst that I have ever used and all those great reviews that you see on-line must be manufactured by the Forward Van Lines. There is no way you can screw up a move any worse than mine and it just be a coincidence or one time event. They are not as good as the reviews indicate and I wouldn't recommend them to anybody.  They sound great on the phone and willing to please from Nerva to Roei & Guy but the truth is, my move didn't go well and they tried to screw me in the end by trying to collect more money and then wouldn't honor any claims for the breakage, non working TV's or stolen watch.  I have reported them  to the police as well