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Report: #642880

Complaint Review: Free Credit Report.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Shawn — Chesapeake Virginia United States of America
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  • Free Credit Report.com Internet United States of America

Free Credit Report.com infofcr.com Cancled Account/still being charged! Internet

*Consumer Comment: GET YOUR BANK TO STOP PAYMENT

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I called over a year ago to cancle out my account with Free Credit Report.com, and thought it would have been removed from my bank statement each month, it has not been stopped.

My husband is in the US Navy, he is deployed, and I have Power of Atorney over him. When I called AGAIN to have the charges cancled, and to have our money refunded to us, I was informed that I would have to write a letter to another company (Consumer Reporting Group) in order to cancle the account.

So over the time that I have tried to cancle this account, we have had a total of give or take a few dollars $358.80 taken out of our account even though we requested it be cancled.

On top of that, we have not accessed the online account to review records on our credit report, as we thought it was cancled. It was hard to find a pattern in the charges that showed up on our bank statement as it was a different date each mont, sometimes twice a month. At only 14.95, you would barely miss it, as we did, but I happened to notice it when I took over the bank account when my husband deployed.

I called the company and asked them to cancle the account, and give me a refund for these sparratic charges, they said they couldnt until I sent a letter to the other company, Which means I will continue to be charged for another few months while they wait to recieve my written letter. It could be months or longer before I see us getting a refund!

This report was posted on Ripoff Report on 09/21/2010 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/free-credit-reportcom/internet/free-credit-reportcom-infofcrcom-cancled-accountstill-being-charged-internet-642880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

GET YOUR BANK TO STOP PAYMENT

AUTHOR: Joe - (U.S.A.)

POSTED: Tuesday, September 21, 2010

THEY HAVE A CUTE COMMERCIAL ON TV BUT IT DOESN'T SOUND TO ME THEY HAVE DONE ANYTHING FOR YOU AND YOUR FAMILY EXCEPT TAKE FINANCIAL ADVANTAGE OF YOU AND TAKE A LOT OF YOUR MONEY.

I WOULD TALK TO SOMEONE AT MY BANK ABOUT STOPPING PAYMENT TO THESE CROOKS.

THIS IS EXACTLY WHY I GIVE NO ONE MY CREDIT CARD NUMBER OF MY BANK ACCOUNT.

STOP PAYMENT TO THEM AND THEN I WOULD CONTACT THE ATTORNEY GENERAL OF THE STATE ( CONSUMER FRAUD DIVISION)WHERE I LIVED AND REPORT THESE PEOPLE, I WOULD ALSO CONTACT THE FEDERAL TRADE COMMISSION.

STOP PAYMENT TO THIS GANG OF CREEPS AT FREE CREDIT REPORT.COM, THEN WRITE TO CONSUMER CREDIT REPORTING GROUP AND TELL THEM THAT YOU HAD MONEY WITHDRAWN FROM YOUR BANK ACCOUNT UNDER THE PART OF THEIR COMPANY DOING BUSINESS AS FREE CREDIT REPORT.COM. ALSO, THAT THIS COMPANY HAS FAILED TO DO ANYTHING FOR YOU EXCEPT TAKE YOUR MONEY AND YOU ARE HEREBY TERMINATING THE SERVICE. AND YOU HAVE INSTRUCTED YOUR BANK NOT TO ALLOW THEM ACCESS TO YOUR BANK ACCOUNT.

TELL THEM FURTHERMORE,IF THEY DO NOT STOP, YOU WILL BE SUING THEM IN FEDERAL COURT FOR FRAUDULENT MISREPRESENTATION AND DECEPTIVE TRADE PRACTICES AND LARCENY BECAUSE YOU ASKED THEM TO STOP TAKING MONEY OUT OF YOUR BANK ACCOUNT FOR NON-PERFORMANCE ON THE CONTRACT YOUR  FAMILY SIGNED WITH THEM.

THAT SHOULD STOP THEM.

NEVER, NEVER,NEVER GIVE OUT YOUR BANK ACCOUNT NUMBER OR CREDIT CARD NUMBER OR EVEN YOUR DATE OF BIRTH OR SOCIAL SECURITY NUMBER TO ANYONE ON LINE OR ON THE PHONE!

I HATE TO SEE A NAVY FAMILY BEING SCREWED OVER. MY NIECE IS SERVING PROUDLY AND IS PRESENTLY STATIONED IN NORFOLK, VA. IT IS THE ENTIRE FAMILY THAT SERVES AND I APPRECIATE YOUR SERVICE.

IF YOU HAVE A JUDGE ADVOCATE GENERAL AT YOUR NAVAL BASE, I WOULD ALSO GO AND TALK TO THEM. YOU ARE ENTITLED AS A MEMBER OF THE MILITARY FAMILY OR THAT IS HOW IT WORKED FOR ME WHEN I WAS IN THE MILITARY.

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