- Report: #631036
Report - Rebuttal - Arbitrate
Complaint Review: Frigidaire Electrolux
Frigidaire Electrolux50 Bobby Jones Expressway Martinez, Georgia United States of America
Frigidaire Electrolux Electrolux Premature rusting of Frigidaire stainless steel range Martinez, Georgia
*Consumer Suggestion: Ongoing Research on Frigidaire Regarding Stainless Steel Rusting
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Within a couple of months it is showing rust spots on the stainless steel surfaces. The spots are under what looks like a factory applied protective coating and not due to any improper cleaning or damage by the consumer.
Product warranty specifically excludes rust.
Customer service refuses to help.
When purchasing an appliance at a cost of over $1000, a consumer expects it to last and not rust within less than one year.
The surface, if indeed made of stainless, is of inferior quality. We've since learned that if the stainless is magnetic it is cheap/inferior product.
None of our other stainless appliances from other brands are rusting. The surface is worse than/less durable than much cheaper enameled appliances.
We paid a premium for a stainless appliance and got junk - stay away from stainless Frigidaire and Electrolux (parent company) appliances.
There are numerous reports on the web of other consumers having the same problem.
This report was posted on Ripoff Report on 08/12/2010 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Frigidaire-Electrolux/Martinez-Georgia-30907/Frigidaire-Electrolux-Electrolux-Premature-rusting-of-Frigidaire-stainless-steel-range-Ma-631036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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