- Report: #972770
Report - Rebuttal - Arbitrate
Complaint Review: Gemisphere
Gemisphere2812 NW Thurman Street Portland, OR 97210 Internet United States of America
Gemisphere naturpathic gems, Internet
*UPDATE Employee: Clarifying customer's statement / return policy
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Bought a therapeutic necklace from Gemisphere in Sept 2012. I used it for couple of times and didn't get the therapeutic benefits that the site advertises. Spoke to the merchant's representative that I would like to return it and get a full refund.
I was denied the refund because I have 'used' the product. My question is how else are you supposed to know if the product will help or not unless you use it?
Another point is that the webpage I used to buy the product did not mention their return policy.
If the merchant resolves this amicably by 100% refund, I would be happy to post the positive resolution on this site.
This report was posted on Ripoff Report on 11/23/2012 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gemisphere/internet/Gemisphere-naturpathic-gems-Internet-972770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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