- Report: #1045154
Report - Rebuttal - Arbitrate
Complaint Review: General RV
General RV14295 Minuteman Dr, Draper, UT 84020 Draper, Utah United States of America
General RV Angry salesman Draper, Utah
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I received the following angry email from our salesman the next morning: "Thought all night about what happened yesterday and I am pretty upset. We went through and spent a lot of money making that coach livable for you. If batteries need to be replaced then fine, propane tanks? I can do that as well. However, the roof is fine, no one has urinated on the couch. I can also have the carpets cleaned. The worst part is I had an offer just yesterday to buy that trailer for my list price but I am an honest guy who had to say no because it was sold. [finance] and I did our very best to get you into the right trailer at the right price.
This deal is between YOU and I and I will make it right.
The price is what it is, its 26K, like its always been
I will: Replace batteries Replace propane tanks Reseal some roof vents, as the technician recommends Professionally clean the carpets
I hope this works, Thanks"
I could not see where they "spent a lot of money" anywhere. The technician told me they did replace a water pump, and that is it as far as my father and I could tell. I'm positive that did not cost a lot of money, at last no where near the 26k I was about to give them! Shame on you General RV for letting your sales rep get angry with me for not buying a turd on wheels! Last I checked, I'm spending my money, not his.
This report was posted on Ripoff Report on 04/22/2013 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-RV/Draper-Utah-/General-RV-Angry-salesman-Draper-Utah-1045154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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