Complaint Review: Global International Sellers - Highland Park Texas
- Global International Sellers 100 Highland Park Village, Suite 200 Highland Park, Texas United States of America
- Phone: (212) 425-9000
- Web: http://www.gis.us.com/
- Category: Computer Fraud
Global International Sellers Antonio Versace Bhardwaj, anto1224, appleexporter (eBay), http://www.owlunlock.com/ Seller exploited loophole (no buyer protection on services), refused refund, threathened with legal actions and accused me of being a terrorist. Highland Park, Texas
*Consumer Comment: looks resolved
*Author of original report: To: cbhattac
*Consumer Comment: My opinion
*REBUTTAL Owner of company: Reminder - 4
*Author of original report: Please stop the foolish distractions
*REBUTTAL Owner of company: Last time....Stop
*Author of original report: Please stop the false accusation immediately
*REBUTTAL Owner of company: Last time...
*Author of original report: False accusation is a crime
*REBUTTAL Owner of company: Proof
*Author of original report: Please focus on the problem
*REBUTTAL Owner of company: Responses Needed?
*Author of original report: The seller never intertionally refunfed my payment
*REBUTTAL Owner of company: Response?
*Author of original report: eBay's Buyer Protection does not cover services
*Author of original report: Answer to the seller's questions
*REBUTTAL Owner of company: Settlement
*REBUTTAL Owner of company: Letter
*REBUTTAL Owner of company: No Response yet?
*Author of original report: Seller's False Accusations
*REBUTTAL Owner of company: Request Response
*REBUTTAL Owner of company: Possible Terrorist Activity
The seller offered to sell an unlock code in order for my iPhone to use an international SIM card. I paid $168 and waited for over a month without being delivered any unlock code. The seller claims that refund is illegal and that I will have to lie about my purchase experience in order to receive it.
After I told him that I couldn't lie, he sent several emails to threaten me with legal actions and accused me of supporting terrorism.
This report was posted on Ripoff Report on 03/11/2013 09:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-international-sellers/highland-park-texas-75205/global-international-sellers-antonio-versace-bhardwaj-anto1224-appleexporter-ebay-htt-1027282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#22 Consumer Comment
looks resolved
AUTHOR: NK - ()
SUBMITTED: Tuesday, April 02, 2013
Agree with Mr Cbhattac. It is unfortunate that the buyer is not satisfied with the service but one the other hand, he dint loose anything and got the refund. Buyer and Seller can continue lingering on this with allegations and but i personally don't see any point now. The positive aspect is that the buyer got his money back.
#21 Author of original report
To: cbhattac
AUTHOR: Frank Lee - ()
SUBMITTED: Friday, March 29, 2013
Thank you for your comments.
The legislation prohibits unlocks without the carrier's permission or "unofficial unlocks". The seller sold me and other of his victims, "official", "factory-permitted unlocks". However, the seller used that legislation to deny refund and that is unethical. The seller never intentionally refunded me. It was done by eBay, pitying my ordeal.
I would like an apology from the seller for:
1. Refusing to refund on failure to deliver the service.
2. Defaming me and accusing me of harassment and supporting terrorism.
#20 Consumer Comment
My opinion
AUTHOR: cbhattac - ()
SUBMITTED: Friday, March 29, 2013
I have been watching the postings and want the buyer to understand that the US Legislature passed a law on January 26, 2012 prohibiting the unlocking of cellphones. Therefore, any transactions prior to this date were already in process which may have been very difficult for a company to execute orders and close by the January 26, 2013 date. So, what I'm saying is what is done is done and both buyer and the company need to work towards a solution rather than the continuous posting which is not resulting in a workable solution. The buyer needs to state exactly what it is he wants at this point when the company has stated you have received a refund. The terrorists accusations need not be a part of these postings stick to the issue and resolve through effective communications with the company. In my opinion it seems as though this resolution was complete with your refund.
#19 REBUTTAL Owner of company
Reminder - 4
AUTHOR: 3exports - ()
SUBMITTED: Wednesday, March 27, 2013
We have proof of your involvement with people with possible terrorist activities. We don't want any involvement with you. Don't harass us as we don't want to be associated with you.
#18 Author of original report
Please stop the foolish distractions
AUTHOR: Frank Lee - ()
SUBMITTED: Wednesday, March 27, 2013
To the seller: Please stop the foolish distractions and focus on the fraud you committed against your victims. Acknowledge your mistakes and take the righteous steps to correct them. Falsely accusing the victims is wrong and disgraceful.
#17 REBUTTAL Owner of company
Last time....Stop
AUTHOR: appleexporter - ()
SUBMITTED: Monday, March 25, 2013
We have proof of your involvement with people with possible terrorist activities. We don't want any involvement with you. Don't harass us as we don't want to be associated with you.
#16 Author of original report
Please stop the false accusation immediately
AUTHOR: Frank Lee - ()
SUBMITTED: Monday, March 25, 2013
To the seller: Please stop the false accusation immediately. Focus on the fraud that I reported and stop distracting with irrelevant comments.
#15 REBUTTAL Owner of company
Last time...
AUTHOR: appleexporter - ()
SUBMITTED: Saturday, March 23, 2013
We have proof of your involvement with people with possible terrorist activities. We don't want any involvement with you. Don't harass us as we don't want to be associated with you.
#14 Author of original report
False accusation is a crime
AUTHOR: Frank Lee - ()
SUBMITTED: Thursday, March 21, 2013
I invite the seller to take the righteous steps to clear his name by refunding the payments of his victims (of whom the seller never delivered the service paid by them).
Groundless false accusation is a crime and unprofessional. Please focus on the present subject.
#13 REBUTTAL Owner of company
Proof
AUTHOR: appleexporter - ()
SUBMITTED: Thursday, March 21, 2013
We have proof of your involvement with people with possible terrorist activities. We don't want any involvement with you. Don't harass us as we don't want to be associated with you.
#12 Author of original report
Please focus on the problem
AUTHOR: Frank Lee - ()
SUBMITTED: Thursday, March 21, 2013
To the seller: please stop asking irrelevant questions. You've refused my refund after your failure to deliver the service I purchased and paid in full. I have tried to communicate meny times with you before filing the report. Afterwards, eBay heard my case for the second time and forced the refund without you agreeing to it. You've repeatedly sent me emails threatening legal actions and falsely accusing me of supporting terrorism in most of our communications.
3/11/2013-The seller:
Re: Legal Notification-III
Subject: Terrorist activities
Dear Mr. Lee,
Your actions are directed towards not abiding by law and supporting terrorists from
Saudia Arabia and Brasil.
3/11/2013-The seller: Stop supporting Terrorist. People who are involved in this are from Brasil, Russia, Saudia Arabia and Oman. Your name is involved.
Please stop accusing me of anything without any proof.
#11 REBUTTAL Owner of company
Responses Needed?
AUTHOR: appleexporter - ()
SUBMITTED: Thursday, March 21, 2013
Now can we request your responses?
I don't think you are intentionally avoiding our questions, if you dont have anything against us?
#10 Author of original report
The seller never intertionally refunfed my payment
AUTHOR: Frank Lee - ()
SUBMITTED: Thursday, March 21, 2013
I filed the case here specifically to complain that the seller never intentionally refunded my payment after his failure to deliver the service I purchased. I communicated with the seller for several days and never received the promised refund. Below are some of his emails:
3/5/2013-The seller emailed: Frank leave us positive feedback. We will refund money no questions asked.
3/6/2013-The seller emailed: Frank, If you leave us positive feedback we will help.
3/7/2013-The seller emailed: I went through all messages and now remember your case were you reported we asked you for feedback to refund. Your intention were not good and after you lost the case you called. We will have to review your request again. We ate not sure hat you are stating in your message
My refund was processed eBay's customer support, after hearing my complaints for the second time. eBay's buyer protection policy at present does not cover purchases of services. I suspect that the seller is clearly aware of this fact since there are many other similar victims such as myself. I have nothing personal against this seller. I only wanted people to know about my negative purchase experience.
#9 REBUTTAL Owner of company
Response?
AUTHOR: appleexporter - ()
SUBMITTED: Wednesday, March 20, 2013
Please provide us responses to our questions?
#8 Author of original report
eBay's Buyer Protection does not cover services
AUTHOR: Frank Lee - ()
SUBMITTED: Wednesday, March 20, 2013
I have only one request to the seller: Refund the payments of all the services that you never delivered. A few thousand dollars are not worth the fire you have to take from angry victims, even if eBay's current policy shields you from unwilling refunds.
I wholeheartedly hope you be an honest seller and wish you all the success when you are.
#7 Author of original report
Answer to the seller's questions
AUTHOR: Frank Lee - ()
SUBMITTED: Wednesday, March 20, 2013
1. I filed the report to reflect the seller's fraud in which he refused to refund after failing to deliver the service.
2. eBay originally ruled against my case which was escalated by the seller. However, eBay eventually reversed it when I spoke and explained my ordeal to eBay's customer support.
3. I did receive the refund as a result of eBay reversing its earlier decision against me. The seller never intentionally refunded my payment to the date of my report.
All other questions are irrelevant. I do not personally know any of the persons the seller specified and have never done anything illegal against the seller nor published anything that is not publicly available. I have never threatened, harassed or defamed him. The seller, however, continues to falsely accuse me, without any proof, of being associated with terrorists and of harassing and threatening him. The seller also asked me to lie in eBay's feedback system about my negative purchasing experience before he would refund.
#6 REBUTTAL Owner of company
Settlement
AUTHOR: appleexporter - ()
SUBMITTED: Tuesday, March 19, 2013
Dear Sir,
Your activities are directed towards terrorize and defame us.
In order to put an end to this we would like the first step towards an amicable settlement. We have no control over your actions. But we have control over ours to request peace.
To move forward, we would like the following commitment from you
0. You agree you have received your refund on March 6th, 2013 as full and final settlement.
Yes, or no.
1. You commit to withdraw your false report from ripofferport Immediately?
Yes, or no.
2. You commit to withdraw all your comments from u Tube Immediately?
Yes or no
3. You would commit to remove personal and business information from all over the internet immediately, directly or indirectly.
Yes or No
4. You would commit to not wrongfully instigate your affliates, accusations and people against us in any form or shape directly or indirectly.
Yes or No
5.
You would commit to stop sending harassing emails/calls to us and our colleagues or anyone associated with us.
Yes or not
7. You commit not to put any further comments on U tube or participate in any way.
Yes or no
8. You commit not to put any comments from our communication on ripofplatform on U tube or elsewhere.
Yes or no.
Your denial to any of above (8) sections would not be constructive and best interest of safety of innocent members of our family and organization.
Vengeful is not a godly action.
#5 REBUTTAL Owner of company
Letter
AUTHOR: appleexporter - ()
SUBMITTED: Monday, March 18, 2013
You still have not responded to our questions. Please be specific as requested and respond.
You play games and jump back and forth between ripoffreport and eCommerce platform.
We are forwarding this case to people best suitable to address your activities.
We are requesting you last time to stop emailing and calling us from blocked numbers.
#4 REBUTTAL Owner of company
No Response yet?
AUTHOR: appleexporter - ()
SUBMITTED: Sunday, March 17, 2013
You still have not responded to our questions?
#3 Author of original report
Seller's False Accusations
AUTHOR: Frank Lee - ()
SUBMITTED: Sunday, March 17, 2013
The seller never intentionally refunded me. I opened the case on eBay to communicate with him after the service was not delivered. The seller escalated my case to eBay's customer support, knowing that I would lose because of eBay's policy not covering services. After I lost my case, I called eBay's customer support, explained the seller's fraud and my lost case was reversed and refund was granted.
After I received my refund I asked the seller by email and by eBay messages to demand an apology fro the fraud he committed. The seller responded with numerous emails threatening me legal actions and falsely accused me with supporting terrorism.
I have never harassed or threatened the seller or anyone associated with the seller. I have never supported terrorism. I have never done anything illegal. To this date the seller continues to falsely accuse me of threatening/harassing him and of supporting terrorism.
#2 REBUTTAL Owner of company
Request Response
AUTHOR: appleexporter - ()
SUBMITTED: Sunday, March 17, 2013
Here are some facts:
0. Please confirm you are owner of this report?
ripoffreport.
Submitted: Monday, March 11, 2013Last Posting:
Saturday, March 16, 2013 Reported By: Frank Lee California United States
of America
Global International Sellers
100 Highland Park Village, Suite
200
Highland Park Texas 75205
United States of America
Phone: (212)
425-9000
Web: www.gis.us.com/
Category: Computer Fraud
Global
International Sellers Antonio Versace Bhardwaj, anto1224, appleexporter
(eBay), http://www.owlunlock.com/ Seller exploited loophole (no buyer
protection on services), refused refund, threathened with legal actions and
accused me of being a terrorist. Highland Park, Texas
Please answer
questions in yes or no
1. Please confirm you filed this report?
YES OR NO
2. Please confirm you got your refund?
YES OR NO
3. Please confirm Your refund was processed on March 6th 2013?
YES OR NO
4. Please confirm you put comments on U Tube made by
Mr. Ivan - Florianpolis
Yes or No
5. Please confirm you have
any association with the person stated below?
Ivan Foschiera
Av
Desemb Pedro Silva 2100
Apto 801 Bl C
Florianpolis -
SC
88080700
Brazil
YES or NO
5. Please confirm in message below
you are threatning legal action
YES OR NO?
6. Please confirm your
address shows US on eCommerce platform like eBay or Paypal
Yes or
No
7. Please confirm you are based in China?
Yes or No
8.
Please confirm you are US citizen?
Yes or No
9. Please confirm
your intent to defame us?
Yes or no
10 Please confirm you will
continue to defame us by putting information on internet?
Yes or
No
10. Please confirm you are not harassing us?
YES or
NOT
11. Please confirm you want to work towards an amicable solution
by remove content which belongs to you?
YES or NOT
12. Please
confirm based on this communication you would not put any further comments
on the internet?
Yes or not?
Thank you for your responses in
advance.
Sincerely
#1 REBUTTAL Owner of company
Possible Terrorist Activity
AUTHOR: appleexporter - ()
SUBMITTED: Saturday, March 16, 2013
We are very scared of this buyer due to his possible links with un-lawful elements.
from Saudia Arabia, Oman and Brazil.
We have requested buyer not to communicate with us and requested them to not harm us numerous time. We have fear of our life.
We are not here to judge if someone is innocent or guilty. The owner of report is in China and states he is a US citizen. We have informed the Chinese/American Consulate.
These are facts on this case.
1. The buyer bought the service on eCommerce platform on which was completed.
2. The buyer opened a case and lost the case /money.
Apple Sprint iPhone 5 Factory IMEI Unlock Service Worldwide Guaranteed number:261153029898Price:$149.00
Sale date:Feb 03, 2013
Case opened on:Mar 06, 2013
Buyer:babyegg0911_liveP
Problem:Item not as described
3. In spite of that we refunded the money back to the buyer on March 6th, 2013.
Final decision:This case has been decided in your favor
4. On March 11th 2013 the buyer sent us an email:
I'm a US citizen and it is illegal for me to lie.My feedback is about the experience of my purchase from you: I paid for my purchase but never not received the promised service and you refused to refund my payment. You threatened me with legal actions. Your intentions were not good. Therefor I left negative feedback. I will think about the revision when you show more sincerity. I will not do anything illegal. Thank you for your understanding. Frank
Based on above facts as a courtsey a refund was issued to the buyer already on March 6th 2013. We don't understand why the buyer continues to harass us and claim we did not refund. Most importantly has put our personal number on the internet as a result of which we continue to receive blocked calls all day long.
It is our humble request to help us provide security as this has put our family in danger. We ask a simple question did the buyer get a refund or not? We simply refunded as we did not want to deal with any un-lawful elements in best interest of everyone.
We are happy to correct any situation for sake of safety of our family.
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