Go Daddy Super Reseller Program - Deceptive Business Practices, Godaddy steals traffic from it's resellers using hidden links on reseller storefronts and customer support verbally redirects callers to godaddy scottsdale, Arizona

I have also been re-directed to domainspricedright.com from my reseller site as well as maddogdomains.com.  This is straight up bull$hit!!!  It even had me signed into both sites when I have never created an account with either of them.  I took a look at domainspricedright.com's traffic and they were getting HUGE traffic a little while back and now it is all of the sudden half of what it used to be.  I will be looking at the dates closer to to see if the drop in traffic coincides with this report.  I think a class action lawsuit on behalf of the resellers may be in order.  I know a great corporate law firm in Phoenix.

The buy rates are not the lowest in the industry either...  False advertising!  I own over 160 domains and am also a super reseller.  I am currently looking at other hosting/domain reseller programs.  When I find a solid one, I will port over all of my domains and leave Godaddy for good.    

thanks for your feedback

i saw the same rate difference 

as i have built a website with a personal website builder for 12$

where reseller panel doesnt has any rates of the same 

where as i can see i  got the rate as 42.99$

and the customer support also was just forcing mr to join in giving discount upto 30%

i just informed him discount dosenot attracts me 

i just dont want to invest with something wrongl and regreat later

again thanks i will not be a reseller 

may be i can create inviduall accounts per customer i make and ask for the difference myself as my service

 Thanks for the info as you saved my money

Thank you for your reply.  I've actually spoken with somebody in the reseller suport department the other day and I brought up all these concerns.  The rep that answered the phone disregarded most of my concerns with some rather poor excuses such as "our phone support reps might accidently say godaddy during the conversation on superbowl sunday because we're just so busy" he also used the word "paranoid" several times to address my concerns.

I called the white label support line (480) 624-2500 as a potential reseller customer.  For one of your reps to mention special offers available only on the godaddy website and then urge me to create a godaddy account instead, even after i mentioned my reseller website, is unacceptable 

as far as confusion over the pricing, like i said resellers are guaranteed the best buy rates in the industry.  however, the reseller buy rate for .coms is $8.29 Godaddy has been selling .coms at .99 cents for the past three months, as well as website builder for 1 dollar per month.  this is at best a misrepresentation to resellers because the "best buy rates" are available to anyone and everyone.  even customers of my reseller site.

so far the only reconciliation anyone at godaddy has offered is to cancel my account.  godaddy reseller phone reps have barely acknowledged my concerns and disregarded tham as paranoid.  I have been a reseller for over two years and i had to discover all of these concerns on my own. 

i have about 12 domains registered with godaddy and i also host my own business websites with godaddy so simply canceling my account right away is not an easy solution.

also, i feel that people considering the reseller program should have the opportunity to consider these issues before purchasing the reseller program.  that is another reason i chose this forum instead. 

also, i know bob parsons doesn't like it when people handle things this way because he has mentioned it in his blogs.  all i have left to say is you guys should really be more upfront with your customers.

Thank you for sharing your candid feedback about our reseller offerings and your interactions with our support staff. We are always looking to improve the experience and service level that we offer to all of our customers. 

Please know that Go Daddy does not steal traffic or divert business from our resellers. There also appears to be some confusion regarding the buy rates that we offer to our resellers as opposed to special pricing that we offer directly to our customer base. 

Please let us know how we may contact you by emailing us at reportreview@godaddy.com with the subject line of Report: # 1008949. We want your experience with us to be a positive one. 

As always thank you for being a Go Daddy customer. 

GoDaddy.com

Thank you for sharing your candid feedback about our reseller offerings and your interactions with our support staff. We are always looking to improve the experience and service level that we offer to all of our customers. 

Please know that Go Daddy does not steal traffic from our resellers. There also appears to be some confusion regarding the buy rates that we offer to our resellers as opposed to special pricing we offer from time-to-time directly to our customer base. 

Please let us know how we may contact you by emailing us at reportreview@godaddy.com with the subject line of Report: # 1008949. We want your experience with us to be a positive one. 

As always thank you for being a Go Daddy customer. 

GoDaddy.com