- Report: #826902
Report - Rebuttal - Arbitrate
Complaint Review: GoChemless.com
GoChemless.comInternet United States of America
GoChemless.com Richard Hill gochemless pool stained brown, Internet
*Consumer Comment: Great device and great customer service!!! Thank you GoChemless!!! :)
*Consumer Comment: Prove It With Pudding
*Author of original report: STILL RIPED OFF HERE
*Consumer Comment: Love Go Chemless!
*Consumer Comment: Clearly stated
*Author of original report: Can't Pawn off Problems. Fix Them
*REBUTTAL Owner of company: GoChemless' owner responds
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Finally get them to give me some sort of help. So I run this contraption for couple of days and find now my pipes have a leak cause I had to cut my existing pipes to fit this thing. Leak fixed now I find that I have to add bromine tabs to my skinner? Umm this is where I get pissed. This is supposed to be a chemical free unit. Uhhh last I checked bromine is a chemical.
So I call and get no help from this so called doctor Russell. Then I get a call back from a guy named Richard Hill this guy tells me that the bromine tabs are used to balance out the pool at first and go ahead and let it run couple more days and it will adjust. So I do now 4 days later my pool walls are brown and black. Not coming off with a metal brush. I need answers so I call this guy Richard Hill and his answer is I installed the unit wrong. So my response is if my installation is wrong come fix it. He just Hung up.
I called and called no reply. I called a local pool company to come and estimate my damage. They say the unit put out so much copper that it permanently stained my walls. And that if I had swam in it I or my family would have some sort of damage to our bodies. Because I wanted to better myself and listen to this website cause of its so called doctor Russell now I have to get my pool re marcited. Please do yourself a favor and do not purchase this unit from Richard Hill of Coral Springs.
This report was posted on Ripoff Report on 01/22/2012 09:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/GoChemlesscom/internet/GoChemlesscom-Richard-Hill-gochemless-pool-stained-brown-Internet-826902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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