• Report: #1002306

Complaint Review: GovernmentAuction.com

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  • Submitted: Wed, January 23, 2013
  • Updated: Sun, February 24, 2013

  • Reported By: jimbo — Milford Utah USA
GovernmentAuction.com
20272 Valley Blvd Tehachapi, California United States of America

GovernmentAuction.com Fraudulent values and appraisal on worthless gems. Tehachapi, California

*REBUTTAL Owner of company: Response from GovernmentAuction.com

*REBUTTAL Owner of company: Response from GovernmentAuction.com

*Author of original report: A full refund was was issued

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As to the claims reported with Certified product. These items are fraudulent and are junk. If GLA is certified they would know that these items are clearly not of gem quality and are worthless junk. I took these to a Gemologist to have appraised they basically told me this is fraudulent certificate even for insurance purposes, as if for some reason I needed to file a claim to replace the item they would not pay because the items hold no value (JUNK not GEMSTONES) and is a fraudulent certificate. As for the 30 day money back guarantee, it takes time to follow up on the value, your 30 day guarantee would not be long enough as I am disabled and have to travel any where to get any type of services from where I live. This is definitely a scam and I will file complaints about these company's with consumer affairs. Why would any gemologist put a value on a certificate like this when it is clearly junk. [continued below]....
..... It is unethical and a ripoff. Looking at the items I have purchase in a government auction this is what I thought I was bidding on, Exactly how it was presented. Truly deceptive.
Est. Value 8.3K - 13.8K 287.19CT Ruby & Sterling Silver Necklace, Jewelry and Gem - GLA Estimated replacement value not to exceed 27,578.00
Est. Value 34.7K - 57.8K 1,724.45CT Oval Cut Emerald Gemstone, Jewelry and Gem - GLA Estimated replacement value not to exceed 115,538.00

this law below defines misleading,untrue deceptive advertisements.
California and Federal Consumer Laws as stated below
BUSINESS AND PROFESSIONS CODE SECTION 17200-17210
17200. As used in this chapter, unfair competition shall mean and include any unlawful, unfair or fraudulent business act or practice and unfair, deceptive, untrue or misleading advertising and any act prohibited by Chapter 1 (commencing with Section 17500) of Part 3 of Division 7 of the Business and Professions Code

This report was posted on Ripoff Report on 01/23/2013 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/GovernmentAuctioncom/Tehachapi-California-93561/GovernmentAuctioncom-Fraudulent-values-and-appraisal-on-worthless-gems-Tehachapi-Calif-1002306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Response from GovernmentAuction.com

AUTHOR: governmentauction - ()

Mr.  Halverson 

 

These items were purchased on 11/27/12 and our records show we refunded you the full amount of your purchase of $ 1,563.65 on 2/1/13.  So we do not understand the nature of your complaint. (Especialy over a year later)   We have been in business for many yeras and stand behind our items 100 percent. Please contact our Customer Service Department, so we can resolve your complaint.  

 

Thank you,  

 

Government Auction  

 

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#2 REBUTTAL Owner of company

Response from GovernmentAuction.com

AUTHOR: governmentauction - ()

Mr.  Halverson 

 

These items were purchased on 11/27/12 and our records show we refunded you the full amount of your purchase of $ 1,563.65 on 2/1/13.  So we do not understand the nature of your complaint. (Especialy over a year later)   We have been in business for many yeras and stand behind our items 100 percent. Please contact our Customer Service Department, so we can resolve your complaint.  

 

Thank you,  

 

Government Auction  

 

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#3 Author of original report

A full refund was was issued

AUTHOR: jimbo - (USA)

A full refund was issued and was very prompt  and has made every thing right!

 
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