- Report: #870119
Report - Rebuttal - Arbitrate
Complaint Review: Growthink inc.
Growthink inc.6033 W. Century Blvd. Suite 150 Los Angeles, California Internet United States of America
Growthink inc. they mislead me, I bought a $97 business plan template and they charged me 97$ every month for over a year. When I complained they said they had sent me a receipt where it said that I had to cancel www.growthink.com, Internet
*Author of original report: Problem solved
*UPDATE Employee: Response from Customer Relations
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My husband pays the bills so I never saw that they had continued to charge us $97 every month after the initial purchase. A year after the purchase my husband finally asked me what that $97 from a company called Growthink inc. was and I said I had purchased a template for a business plan a year ago. We could not believe it. When I called the customer support they said emailed me a receipt after the initial purchase which stated that I had a free offer to check their Growthink University and then below, written in small it said that if I did not cancel this they would charge me $97 a month.
The customer service forwarded it to me when I called to complain, the problem is that I never received the email and even if I had it is a very misleading email because you are buying a product and you never intended to buy a monthly subscription of $97 to a Growthink University.
When I asked to be refunded the monthly $97 they said they have a non refund policy.
Nathalie, Encinitas California
This report was posted on Ripoff Report on 04/17/2012 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Growthink-inc/internet/Growthink-inc-they-mislead-me-I-bought-a-97-business-plan-template-and-they-charged-m-870119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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