Ripoff Report Verified™ REVIEW:
EDitor’s UPDATE: Positive rating and recognition has been given to
Bresalier and Associates, PA DBA Home Law for its commitment to excellence in client satisfaction.
Ripoff Report’s discussions with Bresalier and Associates, PA DBA Home Law have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Bresalier and Associates, PA DBA Home Law listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a law office in the services offered and the support for those services.
Bresalier and Associates, PA DBA Home Law principal, Mr. Andrew Bresalier, has informed us that his personal philosophy is that his clients are a precious resource. As a successful Attorney, Mr. Bresalier feels it is critical to listen to his clients and respond properly. By always putting the needs of his clients first, Mr. Bresalier hopes to maintain Bresalier and Associates, PA DBA Home Law as a successful law office both now and for many years to come.
Our law office is proud of what we do. We have helped hundreds of struggling homeowners achieve mortgage payments they can now afford and avoid losing their homes. It is a great feeling knowing you have helped someone that has experienced an unpredictable hardship and be able to at least relieve the stress their living situation may have caused. Some of the other things Rip-off Report learned in the course of its investigation: typical customer feedback reads: “Bresalier and Associates, PA DBA Home Law (and Mr. Bresalier) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises.” The information provided in this report below is based on comments made by Jason Buff during an onsite inspection held by a third party verification company with no biases toward Bresalier and Associates.Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Bresalier and Associates offer real estate mortgage modifications and their main focus is to assist those with foreclosure, negative equity, and interest rate concerns.
In order to acquire leads for their sales, their company utilizes general advertisements, their marketing department, their website, and customer referrals. Client Care / 100% money back guarantee
When a client begins to work with Bresalier and Associates, they can expect to go through a typical sales process. First, they speak with their consumer intake specialists. Next, they will fill out an application and any information requests. After this initial process, their case will be elevated to a manager which includes attorney involvement.
Their manager, Jason Buff was asked how they advise and suggest products for their clients. He explained, “Based on the needs of the client, we will suggest available products and require them to review the materials and available options before making a decision to move forward.”
Moving forward, their aim is to assist individuals with mortgage and interest rate modifications for a fee, and refund money to any individuals who they are unable to assist due to circumstances beyond their control.
In an effort to set themselves apart from other competitors in their industry, Bresalier and Associates provide certain unique services to their clients. For example, the lead attorney is always available for all clients and personal cell phone numbers are on each business card. In addition, if their company is unable to assist or provide services for reasons that are uncontrollable to the consumer, they are given a full refund.
When taking care of a complaint, their manager, Jason Buff, is immediately involved to address the situation and concerns. The clients concerns are address immediately and in a timely manner, or a refund is given.
During the onsite interview, Mr. Buff was asked to address complaints made on Ripoff Report where a client felt as though they were misled during their loan process, or paid in advance for things they did not end up benefiting from: In this case, we offer a full refund. We have implemented different internal policies and verify the information the client provides sooner to ensure we are dealing with the factual data with the mortgage, including ownership of the note and/or property.”
Bresalier and Associates is pleased to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. They are encouraged to have the opportunity to overcome these complaints and feel that being a part of the advocacy and consumer program may help their business to show potential customers that they strive to satisfy every client, and offer a refund of their money if they cannot. Bresalier and Associates, PA DBA Home Law / Statements from the owner Bresalier. "
At Bresalier and Associates, PA DBA Home Law we pride ourselves in our experience and strong client communication to achieve the best results. With several years of experience at every position of the law office, the results achieved for our clients’ are top notch. The majority of our business comes from referrals of satisfied past and present clients looking to help out friends, family and co-workers. That speaks volumes of the service we provide.” STATED IMPROVEMENTS FROM Bresalier and Associates, PA DBA Home Law.
Bresalier and Associates, PA DBA Home Law recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities and we take them seriously as we strive to do the best job possible for each and every client. "
We have always been in business to help our clients and not put them in a worse situation then when we met them. In the rare case the lender/bank refused to modify their mortgage, we would return all monies paid to the law office. Last year, we added a money back guarantee to our Service Agreement to further assure our clients we are here to help and in the unlikely event we are not able to they will receive their money back. This should overstate the confidence we have in what we do.” Avoid Mortgage Relief Scams
People considering help with their loan modification should do their homework and be cautious on who they are dealing with. If they are promised a certain rate/terms that is a sign of a possible scam. As good as we are at what we do, we are not able to predict 100% what the bank will offer.
In the United States, the number of foreclosures continues to increase each and every day. In order to avoid or prevent foreclosure, people are starting to become aware of their options and are pursuing loan modifications quite heavily.
Due to the increase in demand for mortgage relief, more and more companies are offering loan modification services, but not all of these companies are legitimate. In fact, many of these companies are engaging in illegal scams or acting as impostors. Instead of helping people, they are taking advantage of them and committing fraud and theft in the process.
The FBI reports that there have been numerous reports of mortgage-reduction schemes in several states. Many scammers and impostors are taking advantage of people by promising things they simply cannot deliver. In some cases, these impostors are asking for fees upfront from homeowners without doing any work at all. This means that homeowners are paying hundreds if not thousands of dollars for services they will never receive. These scams are initiated through mail or by phone and target unsuspecting victims who are merely looking to save their homes. If a homeowner is seeking a loan modification, they should discuss the homeowner's situation. "
If you are hoping to obtain help in saving your home and possibly re-negotiating the terms of your mortgage, Home Law Group encourages you to do your research and avoid falling victim to the impostors who are preying on innocent people. Instead of choosing a loan modification company, we urge you to work with a law office that handles loan modifications instead. By working with us, you will have access to actual lawyers who understand and have extensive experience with home loan law and real estate law. This means that you will receive legitimate services from qualified legal professionals, which will not only help you obtain a loan modification quickly, but also put your mind at ease.
Do not fall victim to scams or impostors.”
In summary, after our review, which included discussions with Mr. Bresalier and his associates, Ripoff Report is convinced that Bresalier and Associates, PA DBA Home Law is committed to quality delivery of services resulting in total client satisfaction. Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. NOW TO THE ORIGINAL REPORT THAT WAS FILED
HOME LAW GROUP previously known as HOME LAW CENTER A PRETEND LAW FIRM VIOLATING FEDERAL TRADE COMMISSION MORTGAGE ASSISTANCE RELIEF SERVICES ,MARS, POMPANO Florida
FTC Issues Final Rule to Protect Struggling Homeowners from Mortgage Relief Scams
Rule Outlaws Advance Fees and False Claims, Requires Clear Disclosures
Homeowners will be protected by a new Federal Trade Commission rule that bans providers of mortgage foreclosure rescue and loan modification services from collecting fees until homeowners have a written offer from their lender or servicer that they decide is acceptable.
“At a time when many Americans are struggling to pay their mortgages, peddlers of so-called mortgage relief services have taken hundreds of millions of dollars from hundreds of thousands of homeowners without ever delivering results,” FTC Chairman Jon Leibowitz said. “By banning providers of these services from collecting fees until the customer is satisfied with the results, this rule will protect consumers from being victimized by these scams.”
The FTC is issuing the Mortgage Assistance Relief Services (MARS) Rule to protect distressed homeowners from mortgage relief scams that have sprung up during the mortgage crisis. Bogus operations falsely claim that, for a fee, they will negotiate with the consumer’s mortgage lender or servicer to obtain a loan modification, a short sale, or other relief from foreclosure. Many of these operations pretend to be affiliated with the government and government housing assistance programs. The FTC has brought more than 30 cases against operations like these, and state and federal law enforcement partners have brought hundreds more.
Advance fee ban
The most significant consumer protection under the FTC’s new rule is the advance fee ban. Under this provision, mortgage relief companies may not collect any fees until they have provided consumers with a written offer from their lender or servicer that the consumer decides is acceptable, and a written document from the lender or servicer describing the key changes to the mortgage that would result if the consumer accepts the offer. The companies also must remind consumers of their right to reject the offer without any charge.
The Rule requires mortgage relief companies to disclose key information to consumers to protect them from being misled and to help them make better informed purchasing decisions. In their advertising and in communications directed at individual consumers (such as telemarketing calls), the companies must disclose that:
- they are not associated with the government, and their services have not been approved by the government or the consumer’s lender;
- the lender may not agree to change the consumer’s loan; and
- if companies tell consumers to stop paying their mortgage, they must also tell them that they could lose their home and damage their credit rating.
Companies also must explain in their communications to consumers that they can stop doing business with the company at any time, can accept or reject any offer the company obtains from the lender or servicer, and, if they reject the offer, they don’t have to pay the company’s fee. The companies also must disclose the amount of the fee.
The MARS Rule prohibits mortgage relief companies from making any false or misleading claims about their services, including claims about:
- the likelihood of consumers getting the results they seek;
- the company’s affiliation with government or private entities;
- the consumer’s payment and other mortgage obligations;
- the company’s refund and cancellation policies;
- whether the company has performed the services it promised;
- whether the company will provide legal representation to consumers;
- the availability or cost of any alternative to for-profit mortgage assistance relief services;
- the amount of money a consumer will save by using their services; or
- the cost of the services.
In addition, the rule bars mortgage relief companies from telling consumers to stop communicating with their lenders or servicers. Companies also must have reliable evidence to back up any claims they make about the benefits, performance, or effectiveness of the services they provide.
Attorneys are generally exempt from the rule if they meet all three conditions:
they are engaged in the general practice of law,
they are licensed in the state where the consumer or the dwelling is located,
and they are complying with state laws and regulations governing attorney conduct related to the rule.
To be exempt from the advance fee ban, attorneys must meet a fourth requirement –
they must place any fees they collect in a client trust account and abide by state laws and regulations covering such accounts.