- Report: #1008328
Report - Rebuttal - Arbitrate
Complaint Review: Healthfair
Healthfair1890 Semoran Blvd Suite 319 Winter Park, Florida United States of America
Healthfair HealthFair Pay them alot and Get NOTHING for your money Winter Park, Florida
At the time of my appt, I was prepared to pay the balance, but was told then that they did not accept cash. So I had to get to my car in the park lot, drive couple miles away to a large box store to buy a money order, then back to the appt location, gave the cashier the money order in the amount she told me was due. Unfortunately, they do not give nor did i ask for a receipt. But I figured I had my electronic check recpt as well as the money order recept to prove payment.
After a good month waiting for my report notice via email and not getting one, I started an email campaign lasting 2 months eventually demanding my report! I finally got thru the phone number only to be told that I had a balance of $97+ dollars before I could get my report! I was furious for all the time I had been emailing I never ONCE got a reply, and when I finally talk to a person, they tell me that the money order payment that I in fact did make, have proof of and dropped off, was never recorded!! But not only am I the one calling to find this out as I never got a balance due notice or a 'hey, you owe us' phone call, they tell me I owe more money!
I sent a copy of the money order per 'Lisa' to them via email and kept a copy of that email as well. [continued below]....
So I wait for some time of sign that they got my proof moneyorder payment. and I wait. and I'm waiting now SIX months! and after the continued campaign of emails demanding first my report, and now a refund, and now not able to even get an email to them (delivery failure mailordeamon) I want all my money back even the cost of the money order! I have yet to be able to contact them thru phone or email to get my money, and when I try ot login to My Account on the Healthfair login it says I haven't made any payments!!! and I have proofs plus I was at my appt! I just want my money back.
This report was posted on Ripoff Report on 02/03/2013 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthfair/Winter-Park-Florida-32792/Healthfair-HealthFair-Pay-them-alot-and-Get-NOTHING-for-your-money-Winter-Park-Florida-1008328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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