- Report: #1008328
Report - Rebuttal - Arbitrate
Complaint Review: Healthfair
Healthfair1890 Semoran Blvd Suite 319 Winter Park, Florida United States of America
Healthfair HealthFair Pay them alot and Get NOTHING for your money Winter Park, Florida
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At the time of my appt, I was prepared to pay the balance, but was told then that they did not accept cash. So I had to get to my car in the park lot, drive couple miles away to a large box store to buy a money order, then back to the appt location, gave the cashier the money order in the amount she told me was due. Unfortunately, they do not give nor did i ask for a receipt. But I figured I had my electronic check recpt as well as the money order recept to prove payment.
After a good month waiting for my report notice via email and not getting one, I started an email campaign lasting 2 months eventually demanding my report! I finally got thru the phone number only to be told that I had a balance of $97+ dollars before I could get my report! I was furious for all the time I had been emailing I never ONCE got a reply, and when I finally talk to a person, they tell me that the money order payment that I in fact did make, have proof of and dropped off, was never recorded!! But not only am I the one calling to find this out as I never got a balance due notice or a 'hey, you owe us' phone call, they tell me I owe more money!
I sent a copy of the money order per 'Lisa' to them via email and kept a copy of that email as well. [continued below]....
So I wait for some time of sign that they got my proof moneyorder payment. and I wait. and I'm waiting now SIX months! and after the continued campaign of emails demanding first my report, and now a refund, and now not able to even get an email to them (delivery failure mailordeamon) I want all my money back even the cost of the money order! I have yet to be able to contact them thru phone or email to get my money, and when I try ot login to My Account on the Healthfair login it says I haven't made any payments!!! and I have proofs plus I was at my appt! I just want my money back.
This report was posted on Ripoff Report on 02/03/2013 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthfair/Winter-Park-Florida-32792/Healthfair-HealthFair-Pay-them-alot-and-Get-NOTHING-for-your-money-Winter-Park-Florida-1008328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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