Helm Fencing Owner Pete, Phone Secretary Steven Helm may rip you off with tons of fees! Internet
*Author of original report: PLEASE SEE
*Author of original report: Helm still not addressing the problem!
*UPDATE Employee: Angry customer who refuses to pay balance of bill.
Helm did not write a readable estimate with a total price including new fence price + rock charge + fence removal =s total for the job!!
Then they came and installed the side and rear fence in the wrong place! Side clearly marked by surveior stakes and rear had neighbor fences as guides. Side fence in 8 1/2 inches and rear 4 inches into our property.
Then rock charge a problem because they said they could not give an amount since not known until dug...we asked them for an idea and again they refused. We advised them to move both fences! They agreed to move since their formans fault but not until we signed a new change contract with an extra $600 for rock charge. Total was written on change contract with $4300 original amt + $600 for rock charge - $1500 deposit =s $3400.
Forman AJ threw phone at his work truck and tools around when he found out he needed to move the fences causing my wife to vomit from stress that Helm caused! They moved fences but then never replaced bad boards on fence as requested!
Then after they had 4 business days to look over change contract they wrote up a bill for another $200 for fence removal and treatened collection action if not paid in 7 days with full warrenty revoke!
They tried to get more and more money every step of the way and also threatened to not finish fence if we did not pay overpriced rock charges!
The customer does not come first at Helm and they do not know how to write a proper estimate!
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